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It Service Engineer Jobs in Florida (NOW HIRING)

NEOGOV

IT Service Desk Supervisor

Fort Myers, FL · On-site

NEOGOV is seeking an IT Service Desk Supervisor to lead a high-performing team in providing technical support for the Agency. The role involves managing daily operations, refining service delivery ...

Morgan & Morgan, P.A.

IT Service Desk Agent

Tampa, FL · On-site

$16 - $20.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in Longwood ...

L3HHCM20

Principal, IT Project Management

Melbourne, FL · On-site

$91K - $107K/yr

IT liaison between IT Senior Leadership and Segment Business Leadership for Operations, Manufacturing, Supply Chain, Finance, Real Estate, Engineering, etc. * Facilitate IT Service Delivery and ...

Hotwire Communications

IT Analyst I

Fort Lauderdale, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Meet and/or exceed own SLA thresholds and monitor service desk requests that are created by users ... Actively participating in education program on Information Technology, Computer Engineering, or ...

Hotwire Communications Ltd

IT Analyst I

Fort Lauderdale, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Meet and/or exceed own SLA thresholds and monitor service desk requests that are created by users ... Actively participating in education program on Information Technology, Computer Engineering, or ...

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Showing results 21-40

All JobsIt Service Engineer JobsIt Service Engineer Jobs in Florida

It Service Engineer information

See Florida salary details

$14

$30

$49

How much do it service engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for it service engineer in Florida is $30.21, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between It Service Engineer vs Network Support Technician?

It Service EngineerNetwork Support Technician
Designs, implements, and maintains IT systems and infrastructureProvides technical support and troubleshooting for network issues
Requires certifications like CompTIA A+, Network+, or Microsoft certificationsOften holds similar certifications such as CompTIA Network+ or Cisco CCNA
Works in diverse environments including corporate, data centers, and service providersPrimarily works in corporate or enterprise network environments
Focuses on overall IT service delivery and system stabilityFocuses on network performance, security, and connectivity issues

While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.

What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?

IT Service Engineers often encounter challenges such as troubleshooting complex technical issues remotely, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To effectively manage these challenges, it's important to prioritize tasks based on urgency, maintain clear and patient communication, and stay updated with the latest troubleshooting tools and best practices. Collaborating with other IT team members and documenting recurring issues can also streamline problem resolution and enhance the overall support process.

What does an IT Service Engineer do?

An IT Service Engineer is responsible for installing, maintaining, and troubleshooting computer systems, networks, and software for organizations. They provide technical support to end-users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their work often involves configuring new equipment, managing system updates, and responding to service requests to minimize downtime and improve productivity.

What are the key skills and qualifications needed to thrive as an IT Service Engineer?

To thrive as an IT Service Engineer, you need a solid understanding of computer systems, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with operating systems (Windows, Linux), service management tools (like ServiceNow), and relevant certifications (such as CompTIA A+ or Microsoft Certified) is important. Strong problem-solving abilities, clear communication, and customer service orientation are standout soft skills in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and reliable IT operations within organizations.

What is the role of an IT Service Engineer?

An IT Service Engineer is responsible for maintaining, troubleshooting, and supporting an organization's IT infrastructure, including hardware, software, and networks. They often diagnose technical issues, implement solutions, and ensure system security and performance, typically using tools like remote management software and following industry standards. Strong problem-solving skills and relevant certifications are important for this role.
What are popular job titles related to It Service Engineer jobs in Florida? For It Service Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching It Service Engineer jobs in Florida look for? The top searched job categories for It Service Engineer jobs in Florida are:
It Service Engineer jobs near you
Infographic showing various It Service Engineer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $62,839 per year, or $30.2 per hour.

IT Service Desk Technician

American Integrity Insurance Company of Florida, Inc.

Tampa, FL • On-site

Full-time

Posted 3 days ago

New

Job description

Our Company
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners
Learn more about American Integrity Insurance and our job opportunities at https://careers.aii.com.
Brief Summary
Title: IT Service Desk Technician
You'll Report To: Director of IT
What You'll Be Responsible For:
The IT Service Desk Technician is responsible for the day-to-day operational, administrative and problem-solving activities to support the computer operation system, users and to provide highly available networks and facilities to meet dynamic business needs.
What You'll Do
  • Provide Service Desk support for requests via phone, email, and walk-ins and create Service Requests, Incident Requests and Problems via Service Management application
  • Assist with the planning, implementation, maintenance, and documentation of all facets of network and systems infrastructure, including the Application Development lifecycle
  • Assist and train customers in the operation of workstations, account access, phone systems, processes, and procedures
  • Assist with the management of company systems infrastructure, systems, software applications
  • Work within Service Management application to create detailed requests, work logs, and technical documentation
  • Use appropriate communication and documentation to inform team members of important issues and information which will improve team performance. Inform and coordinate with Operations and other computer users of procedures that could interrupt, affect or interfere with their job duties
  • Escalate issues to Tier Two, as needed, as well as appropriately set customer expectations for meeting SLAs and follow-up (i.e. when to contact and who will contact)
  • Participate in the on-call rotation as needed with Infrastructure and Operations staff. When on-call, be prepared to address technical issues at all times.
  • Maintain healthy working relationships with customer base.
  • Install, manage and maintain computer operating systems and software to support business needs.
  • Assists with on-boarding and off-boarding IT equuipment setup.
  • Develop, implement, document, and maintain processes and procedures for information security and integrity.

What You'll Need to be a Top Candidate
Education: Associate's Degree in Computer Science or equivalent work experience required. Bachelor's degree preferred.
Experience: One (1) to Three (3) Years of Systems Administration experience or IT support role preferred.
Skills & Knowledge:
  • Ability to prioritize numerous tasks and quickly analyze issues and information and provide solution alternatives.
  • Strong problem-solving and attention to detail.
  • Experience researching technical issues and resolution implementation.
  • Experience with computer operating systems and applications.
  • Ability to address customer needs with a friendly demeanor and maintain an attitude of service
  • Ability to work in a team or individually to provide assistance, instruction and training to internal clients.
  • Demonstrated excellent customer satisfaction results and focus.
  • Excellent initiative and execution.
  • Windows 2016+ server OS, network and domain experience preferred.
  • Relevant certifications are preferred but not required.
  • Ability to prioritize numerous tasks on a daily basis.

Schedule:8:30-5:30pm, M-F. #LI-Onsite
Working Conditions: Normal business office environment. Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.
Travel: Minimum, as required.
ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
American Integrity Insurance Group is an Equal Opportunity Employer

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