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It Service Delivery Associate Jobs (NOW HIRING)

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

Job Title: IT Service Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $22.58 Work ... System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering ...

Vets Hired

Manager of IT Support

Daytona Beach, FL · On-site

This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to ...

Koniag Services, Inc.

$125 - $150/hr

Posted Friday, August 21, 2026 at 4:00 AM Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Customer Success Service Delivery Lead to support KITS and our government customer ...

Integral Services Company

IT Service Desk Lead

Vienna, VA · On-site

$130K - $145K/yr

Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical performance of a high-volume IT Service Desk responsible for Tier 1-3 support. This role ...

Wilson Language Training

IT Service Desk Intern

Oxford, MA · On-site

$18 - $20/hr

The IT Service Desk Intern provides technical support on hardware, software, and applications to ... Deliver exceptional customer service by communicating professionally, comprehensively, and promptly ...

Govcio LLC

IT Service Technician

Lees Summit, MO · On-site

$50K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... They deliver services and solutions in technical support, systems refresh, software integration ...

Govcio LLC

IT Service Technician

Seattle, WA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... They deliver services and solutions in technical support, systems refresh, software integration ...

Vangard, Inc.

Manager, IT Delivery

Malvern, PA

$93K - $114K/yr

Minimum10years of experience in IT project management, software development, or IT service delivery. Previous leadership experience required.Preferred 3+ years in similar role. * Bachelor's orMaster ...

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As of Sep 8, 2026, the average hourly pay for it service delivery associate in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.99 per hour, depending on experience, location, and employer.

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IT Service Analyst

Tulsa, OK • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$22.58/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Job Title: IT Service Analyst Location: Tulsa, OK Type: Contract To Hire Compensation: $22.58 Work Model: Onsite – onsite Hours: 40.0 Security Clearance: Not specified

Overview System One has an exciting opportunity for a new graduate of computer sciences or someone with 2-3 years of experience providing desktop, hardware, or software support. This is a full-time, on-site opportunity to work as part of a large corporation in providing support and maintenance in software applications, networking, and telephony systems. All candidates must be willing to work in shifts that could potentially mean evenings and weekend availability. System One is only able to accept green card holders or US citizens at this time.

Responsibilities

  • Provide timely technical solutions to in-office and remote workforce regarding hardware and software applications.
  • Analyze and evaluate data, conducting research to improve IT system performance and generate insights.
  • Support incident resolution within the Service Center, minimizing escalation needs.
  • Perform network and telephony support-related activities as required.
  • Maintain documentation related to IT systems, processes, and procedures.
  • Utilize reports, dashboards, and data visualizations to communicate insights and recommendations to stakeholders.
  • Monitor and troubleshoot IT systems and applications, recommending improvements.
  • Participate in the implementation, testing, training, and support of new IT systems and applications.
  • Configure, troubleshoot, install, repair, and resolve issues on various information systems and technologies.
  • Manage IT assets according to policy and procedures.
  • Assist with departmental and cross-functional projects.
  • Maintain professional relationships with the workforce and assist with third-party vendors.
  • Track and record activities using the ITSM platform, meeting service level objectives.
  • Provide support for end-user issues and service requests, escalating when necessary.
  • Perform "on-call" support during non-business hours as needed.

Requirements

  • Completion of a bachelor’s degree in a technology field and/or 2+ years of related experience.
  • Technical understanding of endpoint device operating systems and hardware interfaces.
  • Knowledge of Microsoft 365 and other software applications, with ability to quickly learn new applications.
  • Understanding of networking and telecommunications hardware and software.
  • Strong written and oral communication skills.
  • Self-motivated with courteous behavior when interfacing with staff.
  • Ability to travel and work after hours when required.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI- Ref: #208-Rowland Tulsa

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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