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It Project Support Jobs in Baltimore, MD (NOW HIRING)

Frey Consulting Group

IT Project Manager

Glen Burnie, MD · On-site

$90 - $125/hr

Support software implementations from discovery through hypercare. * Coordinate implementation activities across business, IT, vendors, and consultants. * Manage project risks, issues, assumptions ...

New

Perfict

IT Project/Program Manager V

Baltimore, MD · On-site

$97K - $115K/yr

... experience supporting Investment and Client Operations projects • Knowledge and/or experience of working with security reference data and pricing Company : Perfict Global is an IT consulting ...

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All JobsIt Project Support JobsIt Project Support Jobs in Baltimore, MD

It Project Support information

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$15

$56

$98

How much do it project support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it project support in Baltimore, MD is $56.65, according to ZipRecruiter salary data. Most workers in this role earn between $43.46 and $62.12 per hour, depending on experience, location, and employer.

What does an IT project support specialist do?

An IT Project Support specialist assists project managers and IT teams by coordinating tasks, managing project documentation, and ensuring that projects are delivered on schedule and within scope. They may help with scheduling meetings, tracking progress, handling communications between stakeholders, and resolving minor technical issues. Their role is essential for maintaining organization and efficiency throughout the project lifecycle, ultimately contributing to the successful completion of IT projects.

What are the key skills and qualifications needed to thrive as an IT project support specialist?

To thrive as an IT Project Support specialist, you need strong organizational, troubleshooting, and documentation skills, often supported by a degree in information technology or related fields. Familiarity with project management tools like Jira or Trello, ticketing systems, and basic knowledge of software development lifecycle are typically required. Effective communication, attention to detail, and problem-solving abilities set outstanding candidates apart. These skills ensure smooth project execution, timely issue resolution, and effective collaboration within technical teams.

What are some common challenges faced by IT project support professionals, and how can they be managed effectively?

IT Project Support professionals often encounter challenges such as juggling multiple priorities, managing tight deadlines, and coordinating communication between technical teams and stakeholders. These can be managed effectively by maintaining organized documentation, using project management tools to track tasks and progress, and proactively clarifying requirements with both technical and non-technical team members. Building strong relationships across departments and staying adaptable to shifting project needs also contribute to smoother project delivery and professional growth.

What is the difference between It Project Support vs It Support Specialist?

AspectIt Project SupportIt Support Specialist
Primary RoleAssists in planning, coordinating, and supporting IT projectsProvides technical support and troubleshooting for IT systems
CertificationsITIL, PMP, CompTIA Project+ often preferredCompTIA A+, Network+, Microsoft Certified
Work EnvironmentProject teams, office settings, sometimes on-siteHelp desks, support centers, client sites
Employer UsageIT departments, consulting firms, project-based companiesIT departments, service providers, corporate support teams

While both roles support IT functions, It Project Support focuses on assisting with IT project coordination and management, whereas It Support Specialist handles day-to-day technical issues and user support. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to It Project Support jobs in Baltimore, MD?

For It Project Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching It Project Support jobs in Baltimore, MD look for?

The top searched job categories for It Project Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for It Project Support jobs?

Cities near Baltimore, MD with the most It Project Support job openings:

It Project Support jobs near you
Infographic showing various It Project Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $117,831 per year, or $56.6 per hour.

IT Project Manager

Frey Consulting Group

Glen Burnie, MD • On-site

$90 - $125/hr

Other

Posted 3 days ago

New

Key responsibilities

  • Define project requirements, scope, timeline, and develop comprehensive plans for software implementations.

  • Support software implementation activities, including discovery, UAT coordination, defect management, and hypercare.

  • Coordinate activities across business units, IT, vendors, and consultants, and manage project risks, issues, and dependencies.

Job description

Vision is looking to hire a Project Manager to be a part of our Business Systems team, which manages enterprise-wide software for Vision, like our ERP, CRM, CPQ, etc. They will be responsible for the end-to-end delivery and success of complex technology initiatives, like software implementations. They will also be responsible for scope, timeline, and budget and accountable for project outcomes, stakeholder engagement, and benefits realization benefits realization.

Duties and Responsibilities
  • Project Leadership: Define project requirements & timeline, identify key stakeholders, and develop comprehensive plans for larger initiatives and smaller ones simultaneously.
  • Support software implementations from discovery through hypercare.
  • Coordinate implementation activities across business, IT, vendors, and consultants.
  • Manage project risks, issues, assumptions, dependencies (RAID).
  • Assist with deployment planning and production readiness.
  • Project Documentation & Tracking:Maintain detailed project plans, and schedules, create reports, and update stakeholders.
  • Maintain RAID logs, executive status reports, action logs, and milestone tracking.
  • Track vendor deliverables and implementation milestones.
  • Enterprise workflow & roles: Understand how work gets done across the enterprise, as well as the objectives of each project and role of each team member needed to achieve stated objectives.
  • Facilitate requirements gathering and business process mapping
  • Communication & Coordination:Coordinate and schedule meetings, take minutes, and act as a liaison between technical teams, vendors, and business stakeholders. Assist with UAT coordination and testing schedules.
  • Coordinate UAT, defect management, cutover planning, and hypercare.
  • Coordinate change management and end-user training activities.
  • Process Improvement:Recommend improvements to project management tools and methodologies.
Qualifications
  • Bachelor's degree or equivalent work experience
  • 2-5 years supporting enterprise software implementations or Business Systems projects.
  • Experience with ERP, CRM, CPQ, Finance, Procurement,
  • Experience coordinating software implementation vendors.li>
  • Experience with UAT, data migration validation, production deployments, and integrations.
  • Ability to manage multiple concurrent implementation projects.
  • Ability to work independently and remain calm under pressure
  • Experience coordinating resources, timelines and multitasking
  • Strong written and verbal communication across multiple levels of stakeholders
  • Strong organizational skills, attention to detail, and follow through
  • Knowledge of the software development lifecycle
  • Customer service and relationship management skills
  • Flexibility to adapt to changing project requirements and priorities
Preferred Qualifications
  • Bachelor's degree in computer science / MIS /data and analytics/ business administration or related discipline
  • Exposure to PMI, PMP, or CAPM frameworks
  • Experience with Jira, Infor LN, Freshworks
  • Experience with Scrum or Agile methodology
  • Experience with Technology Integration or Construction Industry
  • Participation in at least one full enterprise software implementation lifecycle.
  • Experience with APIs, middleware, integrations, or data migration.
  • Experience with Jira, Azure DevOps, Microsoft Project, Smartsheet, Monday.com or similar.
  • Experience with Infor LN, Salesforce, HubSpot, NetSuite, Microsoft Dynamics, Oracle, SAP, or similar enterprise applications.
  • Working knowledge of Agile, Scrum, Waterfall, and hybrid implementation methodologies.
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