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It Professional Jobs in Reston, VA (NOW HIRING)

AssurIT

IT Audit Remediation Analyst

Fairfax, VA · On-site

We are seeking an IT Audit / Business Transformation professional as part of the IT Audit Remediation staff responsible for coordinating and driving the execution of remediation activities to address ...

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It Professional information

See Reston, VA salary details

$9

$36

$68

How much do it professional jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for it professional in Reston, VA is $36.47, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $45.77 per hour, depending on experience, location, and employer.

What is an IT professional?

IT professional is an umbrella term for someone that works in information technologies. It is commonly used to refer to someone that maintains computer systems for a business or organization. As an IT professional, your job duties may include installing software, configuring hardware, troubleshooting problems, and providing technical support to other employees. You need an intimate knowledge of computers and how they work. You must be familiar with the most common software, hardware, and operating systems used by your organization. Excellent communication skills are crucial, as a significant part of the job is teaching others how to use their computers to accomplish business goals properly.

What are the key skills and qualifications needed to thrive as an IT professional, and why are they important?

To thrive as an IT Professional, you need strong problem-solving abilities, a solid grasp of computer systems and networks, and typically a degree in computer science or a related field. Familiarity with operating systems, cloud platforms, cybersecurity tools, and certifications like CompTIA, Cisco, or Microsoft are commonly required. Excellent communication, teamwork, and adaptability help IT professionals collaborate across departments and address user needs effectively. These skills ensure efficient technology operations, minimize downtime, and support organizational goals in a rapidly evolving tech landscape.

What are some common challenges IT professionals face when supporting remote and hybrid work environments?

IT Professionals often encounter challenges such as ensuring secure and reliable network access for remote employees, managing a wide variety of devices and operating systems, and providing timely technical support across different time zones. They must also stay updated on security threats and implement best practices for data protection. Effective communication and collaboration with both technical and non-technical team members are key to overcoming these challenges and maintaining organizational productivity.

What is the difference between It Professional vs Network Administrator?

AspectIt ProfessionalNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentVarious IT settings, including support, development, and infrastructurePrimarily managing and maintaining network infrastructure
Industry UsageBroadly used across IT sectorsFocused on network management roles
Job FocusGeneral IT support, troubleshooting, and system managementNetwork setup, security, and performance monitoring

While both roles require networking knowledge and certifications like Cisco CCNA, an It Professional has a broader scope including system support and software management, whereas a Network Administrator specializes in managing and securing network infrastructure.

Which IT professional career pays the most?

Chief Information Officers (CIOs), IT Directors, and Cloud Architects tend to have the highest salaries among IT professionals, often earning six-figure incomes. Roles requiring advanced certifications, leadership skills, and experience in areas like cybersecurity, cloud computing, or enterprise architecture typically command the highest pay.
More about It Professional jobs

What are the most commonly searched types of It jobs in Reston, VA?

The most popular types of It jobs in Reston, VA are:

What cities near Reston, VA are hiring for It Professional jobs?

Cities near Reston, VA with the most It Professional job openings:

It Professional jobs near you
Infographic showing various It Professional job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $75,856 per year, or $36.5 per hour.

IT HELPDESK SPECIALIST

Washington, DC • On-site

Constellation West
IT Services • 51 - 200 employees
Learn more about Constellation Westexternal

Other

Posted 29 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT HELPDESK SPECIALIST

Full Time Washington, DC, US

Place of Performance
  • Primarily onsite
  • Congressional Budget Office
  • Ford House Office Building
  • Washington, DC
  • Occasional support at facilities in Manassas, VA and Ashburn, VA
Required Experience

Candidates should have extensive experience supporting enterprise desktop environments and advanced Tier II/Journeyman Help Desk operations.

  • Enterprise desktop and laptop support
  • Hardware deployment and lifecycle management
  • Software installation, configuration, and troubleshooting
Experience administering enterprise endpoint management solutions such as
  • JAMF
  • Ivanti
  • KACE
  • Comparable enterprise endpoint management platforms
Including experience with
  • Computer imaging
  • Patch management
  • Configuration management
Identity & Access Management
  • Active Directory
  • User provisioning
  • Group Policy
  • Role-Based Access Control (RBAC)
  • Identity lifecycle management
Operating Systems

Hands-on administration of:

  • Windows
  • macOS
  • iOS
System Administration
  • Advanced troubleshooting
  • Windows Event Viewer
  • Endpoint performance analysis
  • Root cause analysis
  • Workstation imaging and deployment
  • Hardware refreshes and data migrations
Security
  • Zero Trust security principles
  • Secure configuration management
  • Identity management
  • Vulnerability remediation
Service Desk Leadership
  • Mentoring junior Help Desk personnel
  • Developing Standard Operating Procedures (SOPs)
  • Creating technical documentation and knowledge base articles
  • Coordinating with Network, Cloud, and Cybersecurity teams
  • Providing exceptional customer service
Preferred Certifications
  • CompTIA Security+
  • Apple Certified IT Professional
  • ITIL Foundation
  • AWS Certified SysOps Administrator – Associate
Preferred Education

Bachelor's degree in Information Technology, Computer Science, or a closely related field.

Security Requirements
  • Successfully complete an FBI fingerprint/background investigation
  • Complete required CBO cybersecurity training before beginning work
Resume Guidance
  • Enterprise endpoint management
  • Windows and macOS administration
  • Microsoft Intune and JAMF
  • AWS support
  • Enterprise Service Desk operations
  • Technical documentation and SOP development
  • Customer support in complex enterprise environments
We are an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Constellation West is proud to be an EEO/AA employer M/F/D/V

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