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It Operations Jobs in Rochester, NY (NOW HIRING)

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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It Operations information

See Rochester, NY salary details

$11

$21

$31

How much do it operations jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it operations in Rochester, NY is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.94 per hour, depending on experience, location, and employer.

What is IT Operations?

IT Operations refers to the processes and services administered by an organization's information technology (IT) department to ensure smooth functioning of its technology infrastructure. This typically includes managing networks, servers, hardware, software, and user support. IT Operations teams are responsible for maintaining system uptime, monitoring performance, handling backups, ensuring security, and troubleshooting technical issues. Their goal is to provide reliable and efficient IT services to support business objectives.

How does an IT Operations professional typically interact with other departments within an organization?

IT Operations professionals play a vital role in supporting various departments by ensuring the stability and security of the organization's technology infrastructure. They frequently collaborate with teams such as development, security, and support to resolve incidents, manage system updates, and implement new technologies. Effective communication and problem-solving skills are essential, as IT Operations often serve as the bridge between technical and non-technical staff. This cross-functional collaboration not only helps maintain business continuity but also provides opportunities to learn about different business areas and grow professionally.

What are the key skills and qualifications needed to thrive as an IT Operations specialist, and why are they important?

To thrive in IT Operations, you need a strong understanding of networking, systems administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA Network+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems (e.g., ServiceNow), and cloud platforms is typically required. Strong analytical thinking, effective communication, and the ability to prioritize under pressure are crucial soft skills. These skills ensure reliable IT infrastructure, rapid incident response, and minimal downtime, which are vital for business continuity.

What is the difference between It Operations vs Network Administrator?

AspectIt OperationsNetwork Administrator
CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNANetworking certifications, like Cisco CCNA, CompTIA Network+
Work EnvironmentCorporate IT departments, data centers, cloud environmentsNetwork infrastructure, server rooms, enterprise networks
Employer & Industry UsageBusinesses across industries managing IT servicesOrganizations with complex network infrastructure
Common Search & ComparisonOften compared for IT support and infrastructure rolesCompared for network setup, maintenance, and troubleshooting

While both roles involve managing technology infrastructure, It Operations encompass a broader range of IT services, including system management, security, and support. Network Administrators focus specifically on maintaining and troubleshooting network systems. Understanding these differences helps employers and job seekers identify the right role based on skills and responsibilities.

Is IT operations a high paying job?

IT operations roles are generally considered well-paying, especially for those with experience, certifications, and skills in network management, cybersecurity, or cloud services. Salaries vary based on location, company size, and level of responsibility, but they tend to be above average compared to many other IT positions.

Which IT operations job is the highest paid?

The highest-paid IT operations roles are often senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries exceeding six figures. These roles typically require extensive experience, strategic leadership skills, and advanced certifications, and they oversee large teams and complex systems within organizations.

What are the most commonly searched types of It Operations jobs in Rochester, NY?

The most popular types of It Operations jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for It Operations jobs?

Cities near Rochester, NY with the most It Operations job openings:

Infographic showing various It Operations job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,716 per year, or $21 per hour.

Information Technology Professional

U.S. Navy

Brockport, NY

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 hours ago


United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 380 frontline employees who took The Breakroom Quiz

42nd of 49 rated military and defense


Job description

Job Title: Information Technology Professional (IT/CTN/IS)
Category / Component: Enlisted Both
Overview
Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities

As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect
High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment
Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement
Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications
All Navy jobs require meeting general enlistment or commissioning standards, which typically include:

  • Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy
  • A high school diploma or equivalent for enlisted positions, and a bachelors or qualifying professional degree for officer positions
    Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges
    Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards
  • Meeting character and conduct standards, including background screening
  • Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs
  • Eligibility for a security clearance when required for your rating or designator
  • Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include:
United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education
Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailors status, training, and current Navy policy.
Pay, Benefits & Service
Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives
Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers
This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

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      Job Industries
      • Government & Military

      What United States Navy employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom


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      About US Navy

      Sourced by ZipRecruiter

      Industry

      National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

      Company size

      10,000+ Employees

      Headquarters location

      Washington, DC, US

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