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It Operations Jobs in Tennessee (NOW HIRING)

IntelliPro Group Inc.

IT Specialist

Cookeville, TN · On-site

Support operational technology needs, including printer maintenance and equipment troubleshooting. * Follow IT security, compliance, and change management procedures. Required Qualifications * 5+ ...

IntelliPro Group Inc.

IT Specialist

Cookeville, TN · On-site

$29/hr

Support operational technology needs, including printer maintenance and equipment troubleshooting. * Follow IT security, compliance, and change management procedures. Required Qualifications * 5+ ...

Truxton

IT Support Technician

Nashville, TN

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role supports day-to-day IT operations, assists with onboarding and offboarding, maintains user access and equipment records, coordinates with managed service providers and vendors, and ...

Careers at Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role supports day-to-day IT operations, assists with onboarding and offboarding, maintains user access and equipment records, coordinates with managed service providers and vendors, and ...

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN

$61K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our IT Services team is the backbone of our operational efficiency, ensuring seamless connectivity and technical assistance for all our employees, regardless of their location. We are seeking a ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

  • Medical

  • Retirement

... our manufacturing operations. The IT Support Specialist II is responsible for ensuring the ... reliability, availability, and security of end user computing systems and IT related equipment. In ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN

  • Medical

  • Retirement

... our manufacturing operations. The IT Support Specialist II is responsible for ensuring the ... reliability, availability, and security of end user computing systems and IT related equipment. In ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

  • Medical

  • Retirement

... our manufacturing operations. The IT Support Specialist II is responsible for ensuring the ... reliability, availability, and security of end user computing systems and IT related equipment. In ...

Billtrust

Manager, IT Services

Nashville, TN · On-site

$91K - $112K/yr

... on operational priorities and drive automation initiatives that reduce ticket volume and improve the employee technology experience • execute the AI transformation roadmap for IT Services ...

GEODIS

IT Analyst - System Operations I

Mount Juliet, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

IT Analyst - System Operations I Mt. Juliet TN Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party ...

ADDA Infusion

IT Support Specialist

Nashville, TN · On-site

Lerner Solutions is looking for an IT Support Specialist to embed within that client environment, someone who brings a service-first orientation to technology operations and leads with ...

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It Operations information

See Tennessee salary details

$10

$19

$28

How much do it operations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it operations in Tennessee is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $22.02 per hour, depending on experience, location, and employer.

What is IT Operations?

IT Operations refers to the processes and services administered by an organization's information technology (IT) department to ensure smooth functioning of its technology infrastructure. This typically includes managing networks, servers, hardware, software, and user support. IT Operations teams are responsible for maintaining system uptime, monitoring performance, handling backups, ensuring security, and troubleshooting technical issues. Their goal is to provide reliable and efficient IT services to support business objectives.

How does an IT Operations professional typically interact with other departments within an organization?

IT Operations professionals play a vital role in supporting various departments by ensuring the stability and security of the organization's technology infrastructure. They frequently collaborate with teams such as development, security, and support to resolve incidents, manage system updates, and implement new technologies. Effective communication and problem-solving skills are essential, as IT Operations often serve as the bridge between technical and non-technical staff. This cross-functional collaboration not only helps maintain business continuity but also provides opportunities to learn about different business areas and grow professionally.

What are the key skills and qualifications needed to thrive as an IT Operations specialist, and why are they important?

To thrive in IT Operations, you need a strong understanding of networking, systems administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA Network+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems (e.g., ServiceNow), and cloud platforms is typically required. Strong analytical thinking, effective communication, and the ability to prioritize under pressure are crucial soft skills. These skills ensure reliable IT infrastructure, rapid incident response, and minimal downtime, which are vital for business continuity.

What is the difference between It Operations vs Network Administrator?

AspectIt OperationsNetwork Administrator
CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNANetworking certifications, like Cisco CCNA, CompTIA Network+
Work EnvironmentCorporate IT departments, data centers, cloud environmentsNetwork infrastructure, server rooms, enterprise networks
Employer & Industry UsageBusinesses across industries managing IT servicesOrganizations with complex network infrastructure
Common Search & ComparisonOften compared for IT support and infrastructure rolesCompared for network setup, maintenance, and troubleshooting

While both roles involve managing technology infrastructure, It Operations encompass a broader range of IT services, including system management, security, and support. Network Administrators focus specifically on maintaining and troubleshooting network systems. Understanding these differences helps employers and job seekers identify the right role based on skills and responsibilities.

Is IT operations a high paying job?

IT operations roles are generally considered well-paying, especially for those with experience, certifications, and skills in network management, cybersecurity, or cloud services. Salaries vary based on location, company size, and level of responsibility, but they tend to be above average compared to many other IT positions.

Which IT operations job is the highest paid?

The highest-paid IT operations roles are often senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries exceeding six figures. These roles typically require extensive experience, strategic leadership skills, and advanced certifications, and they oversee large teams and complex systems within organizations.

What are the most commonly searched types of It Operations jobs in Tennessee?

The most popular types of It Operations jobs in Tennessee are:

What cities in Tennessee are hiring for It Operations jobs?

Cities in Tennessee with the most It Operations job openings:

It Operations jobs near you
Infographic showing various It Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,214 per year, or $19.3 per hour.

IT Systems & Network Administrator

City of Springfield, TN

Springfield, TN • On-site

$85K - $117K/yr

Full-time

Posted 3 days ago

New

Job description

Salary: $85,225.02 - $117,406.28 Annually
Location : Springfield City Hall - Information Technology, TN
Job Type: Full-Time
Department: Information Technology
Opening Date: 08/17/2026
FLSA: Exempt
Description
Purpose of Job
Perform advanced technical, administrative, and supervisory work overseeing the city's network infrastructure, enterprise systems, cybersecurity operations, telecommunications, and technology services.
Essential Job Duties
  1. Plan, coordinate, and oversee the development, deployment, and operation of citywide information technology systems, networks, and enterprise solutions.
  2. Oversee daily operations of IT services, including servers, telecommunications systems, network switches, firewalls, wireless access points, PCs, mobile devices, and networked printers.
  3. Oversee cybersecurity systems, monitoring, vulnerability mitigation, endpoint protection, backup systems, and network security operations to ensure compliance with applicable frameworks and regulatory standards relevant to municipal operations (e.g., CJIS, NIST, state-mandated requirements).
  4. Develop, recommend, and enforce IT policies, procedures, and standards to support secure, consistent, and efficient technology operations.
  5. Lead planning and implementation of network infrastructure upgrades, system modernization projects, cybersecurity improvements, and technology lifecycle replacements.
  6. Design, configure, maintain, and troubleshoot network infrastructure including switches, firewalls, wireless systems, VPN connectivity, and related network equipment.
  7. Supervise IT staff, including hiring, training, performance evaluation, workload prioritization, and professional development.
  8. Prepare and manage the department's annual operating and capital budgets, including supporting narratives and forecasting future technology needs.
  9. Coordinate with department heads to evaluate, prioritize, and implement technology solutions that improve operational efficiency and service delivery.
  10. Oversee vendor relationships, contracts, service agreements, and procurement of IT hardware, software, and professional services.
  11. Oversee the city's telecommunications and VoIP systems to ensure reliable, secure communication services across all city departments and facilities.
  12. Review and approve technology purchases, software licensing, and infrastructure expenditures in accordance with city purchasing policies.
  13. Direct disaster recovery planning, business continuity efforts, and backup procedures to ensure resilience of critical city systems.
  14. Provide technical recommendations and infrastructure planning support to city leadership and departments regarding network systems, cybersecurity, telecommunications, and technology operations.
  15. Coordinate IT support priorities, infrastructure maintenance schedules, and system support activities across city departments.
Other Job Duties
  1. Oversee citywide cybersecurity tools, monitoring, and endpoint protection systems.
  2. Provide strategic oversight of the city's Microsoft 365 environment, email tenant, cloud services, identity/access management systems, and related cybersecurity controls.
  3. Support digital transformation initiatives such as workflow automation, paperless processes, and remote work infrastructure.
  4. Assist with IT-related components of grant applications, audits, and compliance reporting.
  5. Ensure accurate documentation of IT systems, network architecture, and asset inventories.
  6. Perform other related work as required.
Primary Job Challenges
  1. Balancing long-term strategic technology planning with urgent operational and cybersecurity needs.
  2. Supporting a full-service municipality (including electric, gas, water, and wastewater utility operations) with diverse infrastructure and specialized systems.
  3. Maintaining secure and reliable services while adapting to evolving technology and regulatory requirements.
  4. Communicating complex technical concepts clearly to non-technical staff, leadership, and the public.
  5. Managing multiple projects, vendors, and competing departmental priorities with limited resources.
Equipment Operated
  1. Hardware, including but not limited to desktop PCs, laptops, servers, tablets, and smartphones.
  2. Audio/Visual equipment, including but not limited to cameras, microphones, sound systems, CCTV, projectors, etc., and associated software.
  3. Telecommunications equipment, including but not limited to phone systems, public access channel systems, etc.
  4. Tools required for installation, maintenance, and troubleshooting of IT equipment.
  5. An automobile and/or truck.
Key Competencies Required
  1. Thorough knowledge of network infrastructure, routing, switching, wireless systems, firewalls, VPN technologies, and cybersecurity principles.
  2. Thorough knowledge of Microsoft 365, Windows operating systems, server environments, virtualization platforms, cloud-based systems, and enterprise technology infrastructure.
  3. Thorough knowledge of cybersecurity compliance frameworks (e.g., CJIS, NIST) applicable to municipal technology environments.
  4. Ability to design, implement, maintain, and troubleshoot complex network and systems infrastructure.
  5. Ability to monitor, analyze, and optimize network, server, and system performance to ensure reliability, security, and operational efficiency.
  6. Ability to administer enterprise systems, including backups, disaster recovery systems, identity and access management, telecommunications, and cloud services.
  7. Ability to evaluate hardware, software, and infrastructure solutions and make recommendations based on operational, security, and organizational needs.
  8. Ability to supervise technical staff and provide responsive technology support across city departments.
  9. Ability to manage multiple infrastructure projects, maintenance schedules, vendor coordination, and competing operational priorities.
  10. Ability to communicate technical concepts effectively to city leadership, department heads, vendors, and non-technical users.
  11. Ability to maintain accurate technical documentation, network diagrams, system inventories, and lifecycle replacement planning.
Physical Demands and Work Environment
  1. May be required to sit, stoop, climb, walk, bend, and lift equipment up to 50 lbs.
  2. Work primarily occurs in an office setting but may include other environments for support or installations.
  3. Must be available to respond to IT emergencies after hours.
Qualifications
Education and Experience: Bachelor's degree in information technology, computer science, or a related field and at least seven years of progressively responsible IT experience, including supervisory or management experience, is required; or any equivalent combination of education and experience that provides the required knowledge and abilities.
Required Certifications/Licenses: Certifications in Cisco, CompTIA, Microsoft, or cybersecurity preferred but not required. Must obtain Criminal Justice Information Systems (CJIS) compliance certification within three months of employment.
Must possess a valid Class D driver's license issued by the State of Tennessee. Must pass a physical examination based on the essential functions of the job conducted by the city's designated physician. Must pass a background and credit check conducted by the City of Springfield's designated representative.
Posting will remain open until filled.
Employment Benefits
Thank you for your interest in employment with the City of Springfield! Our employees enjoy making a difference in their community while earning competitive pay and comprehensive benefits. To learn more about our benefits package, click

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