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It Operations Jobs in Tennessee (NOW HIRING)

Position: Director, IT Operations Monogram Health is seeking an experienced Director, IT Operations to run the day-to-day operation of our enterprise IT environment end-to-end. Reporting to the VP of ...

Position: Director, IT Operations Monogram Health is seeking an experienced Director, IT Operations to run the day-to-day operation of our enterprise IT environment end-to-end. Reporting to the VP of ...

The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...

IT Manager

Nashville, TN

$91K - $112K/yr

This role oversees IT operations, infrastructure, cybersecurity, business applications, vendor relationships, and service delivery while ensuring technology solutions align with organizational goals.

The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...

$100K - $115K/yr

Learn more at About the role The IT Manager is responsible for leading the technology strategy ... This role oversees technology operations, cybersecurity, infrastructure, vendor relationships, and ...

IT Manager

College Grove, TN · On-site

$92K - $114K/yr

The IT Manager is responsible for leading the technology strategy, infrastructure, and day-to-day IT operations, ensuring that all systems and networks remain secure and reliable to support the ...

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It Operations information

See Tennessee salary details

$10

$19

$28

How much do it operations jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for it operations in Tennessee is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $22.02 per hour, depending on experience, location, and employer.

What is the highest paid IT job?

The highest paid IT jobs are often executive roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), with senior-level positions in cybersecurity, cloud architecture, and enterprise infrastructure also commanding high salaries. These roles typically require extensive experience, advanced certifications, and leadership skills, with salaries reaching into the high six or seven figures in some cases.

What is the role of IT operations?

IT operations involve managing and maintaining an organization’s IT infrastructure, including servers, networks, and software systems, to ensure reliable and efficient technology services. IT operations professionals monitor system performance, troubleshoot issues, implement security measures, and support users, often using tools like monitoring software and following industry best practices. They play a critical role in ensuring business continuity and operational efficiency.

What are the key skills and qualifications needed to thrive as an IT Operations specialist, and why are they important?

To thrive in IT Operations, you need a strong understanding of networking, systems administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA Network+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems (e.g., ServiceNow), and cloud platforms is typically required. Strong analytical thinking, effective communication, and the ability to prioritize under pressure are crucial soft skills. These skills ensure reliable IT infrastructure, rapid incident response, and minimal downtime, which are vital for business continuity.

What is an IT operations job?

An IT operations job involves managing and maintaining an organization’s information technology infrastructure, including servers, networks, and hardware. It requires skills in system administration, troubleshooting, and often familiarity with tools like monitoring software and ITIL practices to ensure system reliability and security.

What are IT Operations?

IT Operations refers to the processes and services administered by an organization's information technology (IT) department to ensure smooth functioning of its technology infrastructure. This typically includes managing networks, servers, hardware, software, and user support. IT Operations teams are responsible for maintaining system uptime, monitoring performance, handling backups, ensuring security, and troubleshooting technical issues. Their goal is to provide reliable and efficient IT services to support business objectives.

What is the difference between It Operations vs Network Administrator?

AspectIt OperationsNetwork Administrator
CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNANetworking certifications, like Cisco CCNA, CompTIA Network+
Work EnvironmentCorporate IT departments, data centers, cloud environmentsNetwork infrastructure, server rooms, enterprise networks
Employer & Industry UsageBusinesses across industries managing IT servicesOrganizations with complex network infrastructure
Common Search & ComparisonOften compared for IT support and infrastructure rolesCompared for network setup, maintenance, and troubleshooting

While both roles involve managing technology infrastructure, It Operations encompass a broader range of IT services, including system management, security, and support. Network Administrators focus specifically on maintaining and troubleshooting network systems. Understanding these differences helps employers and job seekers identify the right role based on skills and responsibilities.

How does an IT Operations professional typically interact with other departments within an organization?

IT Operations professionals play a vital role in supporting various departments by ensuring the stability and security of the organization's technology infrastructure. They frequently collaborate with teams such as development, security, and support to resolve incidents, manage system updates, and implement new technologies. Effective communication and problem-solving skills are essential, as IT Operations often serve as the bridge between technical and non-technical staff. This cross-functional collaboration not only helps maintain business continuity but also provides opportunities to learn about different business areas and grow professionally.

What hot tech job pays $775,000?

In IT operations, high-paying roles such as senior cloud architects or cybersecurity directors can reach salaries around $775,000 annually, especially with extensive experience, certifications, and leadership responsibilities. These positions often require expertise in cloud platforms, security protocols, and strategic planning within large organizations.
What are the most commonly searched types of It Operations jobs in Tennessee? The most popular types of It Operations jobs in Tennessee are:
What cities in Tennessee are hiring for It Operations jobs? Cities in Tennessee with the most It Operations job openings:
Infographic showing various It Operations job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,214 per year, or $19.3 per hour.

Director IT Operations

Monogram Health

Brentwood, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Position: Director, IT Operations
Monogram Health is seeking an experienced Director, IT Operations to run the day-to-day operation of our enterprise IT environment end-to-end. Reporting to the VP of Cloud Engineering, this leader is the operational counterpart to the VP's architectural and platform mandate: where the VP defines how our cloud and platform foundations are designed, the Director is accountable for how they run - alongside endpoint, identity, collaboration, network, and service management.
This is a hands-on operational leadership role for someone who blends classic IT service management discipline with modern Site Reliability Engineering practices. The Director ensures that core IT services, infrastructure, and platforms are reliable, secure, cost-effective, and demonstrably improving over time, measured by service levels, employee experience, and operational maturity, not just uptime.
This role partners closely with Cloud Engineering, Security, Applications, Data, and Business leaders, and is expected to operate as a peer-level technical leader who can push back constructively when operational realities require it. This position reports to the Vice President, Cloud Engineering.
The Director, IT Operations owns the operation of:
  • Microsoft Azure environments (IaaS, PaaS, and supporting services) - operating to the architectural standards and platform patterns set by Cloud Engineering
  • Enterprise networking - operating cloud networks, VPN, firewalls, and connectivity between on-premises, cloud, and remote users
  • Identity & access - Microsoft Entra ID, conditional access, RBAC, and identity lifecycle
  • Microsoft 365 services - Exchange Online, Teams, SharePoint, OneDrive
  • Endpoint and user productivity platforms - device lifecycle, patching, and support
  • IT service management - incident, problem, change, release, and request management
  • Service monitoring, observability, and operational tooling across the IT estate

Responsibilities
  • Run end-to-end IT operations across cloud, network, identity, endpoint, and collaboration platforms
  • Establish and operate Service Level Objectives (SLOs) and error budgets alongside traditional SLAs; use them to drive prioritization between reliability work and change velocity
  • Lead incident response and major incident command for IT services; drive post-incident reviews and ensure systemic remediation
  • Operate mature ITSM practices (incident, problem, change, release) and continuously evolve them - moving routine change toward automated, pipeline-driven flow while preserving controls
  • Operate resilient compute, storage, networking, backup, and disaster recovery in Microsoft Azure to the standards set by Cloud Engineering
  • Run cloud networking, VPN, firewall operations, and secure connectivity between on-premises, cloud, and remote users
  • Own operational readiness for new systems, applications, and platform changes - including go/no-go authority for production cutover
  • Operate Microsoft Entra ID, conditional access, and RBAC in partnership with Security; own identity hygiene and lifecycle execution
  • Ensure reliable, performant delivery of Microsoft 365 services across the enterprise
  • Improve the employee IT experience through automation, self-service, and modern workplace tooling; measure it with experience-level metrics (XLAs), not just ticket SLAs
  • Ensure reliable IT connectivity and service delivery for corporate and clinical operations
  • Promote and operationalize Infrastructure as Code (IaC) and configuration management in alignment with Cloud Engineering's standards
  • Drive automation for provisioning, monitoring, patching, and routine operational tasks; measure and reduce manual toil
  • Selectively adopt emerging automation and AI-assisted tooling where it materially improves reliability, response time, or employee experience
  • Standardize platforms, reduce technical debt, and improve operational maturity over time
  • Partner with Security to operationalize security controls, vulnerability management, and incident response
  • Ensure IT operations meet HIPAA, HITRUST, and internal risk management requirements through evidenced, auditable practices
  • Own operational evidence for audits - logging, access reviews, change records, and configuration baselines
  • Drive FinOps practices across cloud and infrastructure platforms in partnership with Cloud Engineering
  • Own the IT operations budget, forecasting, and vendor spend optimization
  • Manage vendor and managed service provider relationships, including Microsoft
  • Build, lead, and develop high-performing IT operations teams and managers; set career paths for operations engineers, SREs, and service managers
  • Foster strong working relationships with Security, Applications, Data, and Business leadership
  • Translate clinical and business needs into reliable, secure, well-operated IT services

Position Requirements
  • Minimum of seven (7) years in enterprise IT infrastructure and operations, including a minimum of three (3) years in an IT leadership role with production accountability
  • Demonstrated experience operating Microsoft-centric environments at scale (Azure and Microsoft 365)
  • Working knowledge of modern operational practices - SLOs, error budgets, postmortems, observability - layered onto a foundation of mature ITSM
  • Track record of partnering with cloud architecture and platform engineering leaders
  • Experience driving automation and reducing manual toil through IaC and operational tooling
  • Proficiency with FinOps, vendor management, and managed service provider experience
  • Prior experience in healthcare or other regulated environments (HIPAA/HITRUST a plus)
  • Relevant Microsoft and/or ITSM certifications a plus

Benefits
Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
  • Financial & Retirement Support - Competitive compensation, 401k with employer match, and financial wellness resources
  • Time Off & Leave - Paid holidays, flexible vacation time/PSSL, and paid parental leave
  • Wellness & Growth - Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.