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It Operations Support Manager Jobs in Minnesota (NOW HIRING)

FORTÉ, Inc.

IT Operations Manager

Eden Prairie, MN · On-site

... management. * Oversee IT infrastructure operations, monitoring, patching, backups, and system ... Lead technology projects, coordinate vendor relationships, and support continuous process ...

Daktronics

IT Operations Specialist

Redwood Falls, MN · Hybrid

$28 - $32/hr

We design, engineer, manufacture and support bold, eye-catching digital LED display technology and ... Project management experience preferred. * Strong interpersonal skills showing collaboration with ...

Revel Staffing

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

Robert Half

IT Manager

Golden Valley, MN · On-site

$100K - $140K/yr

We are looking for an experienced IT Manager to lead technology operations and long-term planning ... Shape and carry out a technology roadmap that supports organizational priorities, operational ...

mcw

IT Support Tech, Senior

Minneapolis, MN · On-site

$22.50 - $30.75/hr

... s. This role serves both onsite and remote users by resolving hardware, software, and network ... Support lifecycle management of IT equipment across locations Network & Infrastructure Support ...

mcw

IT Support Tech, Senior

Minneapolis, MN

$22.50 - $30.75/hr

... s. This role serves both onsite and remote users by resolving hardware, software, and network ... Support lifecycle management of IT equipment across locations Network & Infrastructure Support ...

Motion Recruitment

IT Manager / Minnesota

Mora, MN

$94K - $115K/yr

... experienced IT Manager to lead technology operations across multiple production facilities ... overall IT strategy while supporting critical business operations. This role is ideal for a ...

WEG Electric Corp

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

... operations. Major Areas of Accountability * Provide onsite and deskside support for end-user ... Maintain and update hardware inventory and asset records in the asset management system.

Vivie

IT Support Intern

Alexandria, MN · On-site

$14.50 - $19.25/hr

... help desk operations. Whether setting up devices or learning IT best practices, you'll play a ... As an IT Support Intern, you will: * Support End-User Technology Needs - Assist in troubleshooting ...

Vivie

IT Support Intern

Minnetonka, MN · On-site

$15.25 - $20.25/hr

... help desk operations. Whether setting up devices or learning IT best practices, you'll play a ... As an IT Support Intern, you will: * Support End-User Technology Needs - Assist in troubleshooting ...

Mister Car Wash

IT Support Tech, Senior

Minneapolis, MN · On-site

$22.50 - $30.75/hr

... s. This role serves both onsite and remote users by resolving hardware, software, and network ... Support lifecycle management of IT equipment across locations Network & Infrastructure Support ...

Vivie

IT Support Intern

Alexandria, MN · On-site

$15 - $16.50/hr

... help desk operations. Whether setting up devices or learning IT best practices, you'll play a ... As an IT Support Intern, you will: * Support End-User Technology Needs - Assist in troubleshooting ...

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All JobsIt Operations Support JobsIt Operations Support Manager JobsIt Operations Support Manager Jobs in Minnesota

It Operations Support Manager information

What does an IT Operations Support Manager do?

An IT Operations Support Manager oversees the daily operations of an organization's IT support teams, ensuring systems run smoothly and issues are resolved promptly. They manage staff, coordinate incident response, and implement best practices to maintain high service levels. Their responsibilities also include monitoring system performance, managing IT resources, and supporting the organization’s technology infrastructure. This role is crucial in minimizing downtime and ensuring that end-users have reliable access to IT services.

What are the key skills and qualifications needed to thrive as an IT Operations Support Manager?

To thrive as an IT Operations Support Manager, you need expertise in IT infrastructure, systems administration, incident management, and a relevant degree or certifications such as ITIL or CompTIA. Familiarity with monitoring tools, ticketing systems like ServiceNow, and enterprise platforms is typically required. Strong leadership, communication, and problem-solving skills help manage teams and coordinate with stakeholders effectively. These skills ensure efficient IT operations, minimal downtime, and high-quality support for organizational productivity.

How does an IT Operations Support Manager typically interact with other departments to resolve technical issues?

As an IT Operations Support Manager, collaboration with other departments is a key part of the role. You will frequently coordinate with teams such as software development, network engineering, and end-user support to diagnose and resolve system outages or performance issues. This often involves facilitating communication between technical and non-technical staff, ensuring that problems are clearly understood and addressed efficiently. Building strong cross-functional relationships and maintaining clear documentation are essential to streamline resolutions and prevent recurring issues.

What is the difference between It Operations Support Manager vs Network Support Specialist?

AspectIt Operations Support ManagerNetwork Support Specialist
CredentialsIT certifications (e.g., CompTIA, Cisco), relevant experienceNetworking certifications (e.g., Cisco CCNA), technical skills
Work EnvironmentIT departments, support teams, enterprise environmentsNetwork operations centers, technical support teams
Employer & IndustryBusinesses, government agencies, IT service providersTelecom companies, data centers, large enterprises
Search & Comparison IntentUnderstanding managerial roles in IT supportTechnical network support and troubleshooting

The It Operations Support Manager oversees IT support teams and manages overall IT operations, focusing on strategic planning and coordination. In contrast, a Network Support Specialist primarily handles network troubleshooting, configuration, and technical support. While both roles require technical certifications and work in similar environments, the manager role emphasizes leadership and management, whereas the specialist role is more technical and hands-on.

Is an IT Operations Support Manager a stressful job?

An IT Operations Support Manager role can be stressful due to the need to ensure system uptime, resolve technical issues quickly, and manage team responsibilities. The job often involves handling urgent problems, working under tight deadlines, and maintaining high availability of IT services, which can contribute to workplace stress.

What is the role of an IT Operations Support Manager?

An IT Operations Support Manager oversees the daily functioning of an organization's IT infrastructure, including networks, servers, and hardware. They coordinate technical support, manage incident resolution, and ensure system reliability, often utilizing tools like monitoring software and ITIL best practices to maintain operational efficiency.

What cities in Minnesota are hiring for It Operations Support Manager jobs?

Cities in Minnesota with the most It Operations Support Manager job openings:

IT Operations Manager

Eden Prairie, MN • On-site

FORTÉ, Inc.
See more jobs at FORTÉ, Inc.external

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Minneapolis, MN, 9675 West 76th Street, Eden Prairie, Minnesota, United States of America

Job Description

Posted Monday, August 24, 2026 at 6:00 AM

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

What you will be doing
  • Lead and develop the IT Operations team, including project execution, employee performance, and resource management.
  • Oversee IT infrastructure operations, monitoring, patching, backups, and system availability
  • Manage change and incident management processes to ensure service reliability and minimize downtime.
  • Collaborate with Information Security to address vulnerabilities and maintain compliance with security standards.
  • Lead technology projects, coordinate vendor relationships, and support continuous process improvement initiatives.
Qualifications
  • Advanced experience with Microsoft and Linux system administration.
  • Knowledge of Microsoft 365 Administration, Azure AD Sync, networking, infrastructure, and storage technologies.
  • Strong leadership, project management, communication, and problem-solving skills.
  • Ability to translate technical concepts into business-friendly solutions and effectively manage multiple priorities
Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

  • Healthcare, vision & dental coverage to keep you and your family well
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
  • Employer-paid life and disability insurance for added peace of mind
  • 401(k) with company match to invest in your future
  • Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
  • Tuition reimbursement and ongoing learning opportunities to support your growth
  • Employer-paid employee assistance program to care for your physical, mental, and financial health
  • Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.

Minneapolis, MN, 9675 West 76th Street, Eden Prairie, Minnesota, United States of America

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