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It Operations Supervisor Jobs (NOW HIRING)

Globalchannelmanagement

IT Operations Engineer

Midway, TN · On-site

$91K - $100K/yr

IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science, or a related field required. * 2-3 years of experience in IT operations, systems administration, or ...

Midea

IT Operations Manager

Parsippany, NJ · On-site

Sr. IT Supply Chain/Logistics Operation Manager About Midea America Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around ...

TEKsystems

IT Operations Specialist

Harrisburg, PA

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

CivicServe

IT Operations Administrator

Bloomington, IL · On-site

We are looking for an IT Operations Administrator to own and support our internal IT environment, Azure infrastructure, endpoint management, and office networking. This is our first dedicated IT hire ...

TEKsystems

IT Operations Specialist

Harrisburg, PA

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

TEKsystems

IT Operations Specialist

Harrisburg, PA · On-site

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

Jobtailor

Director, IT Operations

California, MO · On-site

$150 - $190/hr

Mature IT operations disciplines -- incident, problem, change management; monitoring and alerting; backup and restore; runbooks; and on-call. * Operate IT general controls (access, change, operations ...

New

Mondo

IT Operations Engineer

Somerville, MA · On-site

$45 - $55/hr

Apply now: IT Operations Engineer , location is Hybrid (3 days onsite in Somerville, MA) . The start date is ASAP for this 4-6 month contract position. Job Title: IT Operations Engineer Location-Type:

Pathstone

Director, IT Operations

Bellevue, WA · On-site

This senior role serves as the primary IT architect and operations leader, responsible for designing and delivering technology solutions that support current and future business initiatives while ...

Allergy Partners

Director, IT Operations

Asheville, NC · On-site

$145.95 - $195/hr

Job Summary The Director, IT Operations is responsible is responsible for the enterprise ... Previous IT Service Management Experience Supervisory Responsibilities This job is a supervisor the ...

Apex Informatics

IT Operations

Hazleton, PA · On-site

Title: IT Operations Pennsylvania 18202 United States, Onsite 50% Must Have * basic troubleshooting * desktop support * Communication Skills * PC Deployment Nice To Have Cable installation, cable ...

ZipRecruiter

IT Operations Manager

Santa Monica, CA

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

ZipRecruiter

IT Operations Manager

Santa Monica, CA

$125K - $160K/yr

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

ZipRecruiter

IT Operations Manager

Santa Monica, CA

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

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All JobsIt Operations Supervisor Jobs

It Operations Supervisor information

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$31K

$63.5K

$118.5K

How much do it operations supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it operations supervisor in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Supervisor?

To thrive as an IT Operations Supervisor, you need a solid understanding of IT infrastructure, systems administration, network management, and a relevant degree or equivalent experience. Familiarity with IT service management (ITSM) tools, monitoring platforms, and certifications like ITIL are typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for overseeing teams and coordinating with stakeholders. These competencies ensure reliable IT operations, timely issue resolution, and seamless support for organizational technology needs.

What is the difference between It Operations Supervisor vs Network Operations Center (NOC) Technician?

AspectIt Operations SupervisorNetwork Operations Center (NOC) Technician
CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Network+
Work EnvironmentSupervisory role overseeing IT teams and infrastructureMonitoring network systems, troubleshooting, and incident response
Employer & Industry UsageIT departments across various industries, including corporate and service providersTelecommunications, internet service providers, and large enterprise networks
Common Search & ComparisonFocuses on management and oversight of IT operationsFocuses on technical network monitoring and troubleshooting

The It Operations Supervisor and NOC Technician roles both involve IT infrastructure, but the supervisor oversees teams and strategic operations, while the NOC technician handles technical network issues directly. The supervisor role typically requires leadership skills and certifications like ITIL, whereas the technician role emphasizes technical troubleshooting skills.

What is an IT Operations Supervisor?

IT Operations Supervisors are professionals responsible for overseeing the daily operations of an organization's IT department. They manage teams that handle network management, system administration, technical support, and troubleshooting. Their duties include ensuring system uptime, implementing IT policies, coordinating with other departments, and supervising IT staff. They also play a key role in maintaining security standards and responding to technical incidents to minimize business disruptions.

What are some common challenges faced by IT Operations Supervisors, and how are they typically addressed in the workplace?

IT Operations Supervisors often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring consistent system uptime, and balancing resource allocation among team members. These challenges are typically addressed through clear incident response protocols, proactive monitoring tools, and regular team training. Collaboration with other departments is also key, as it helps prioritize tasks and quickly resolve issues while maintaining strong communication across teams.

What does an IT Operations Supervisor do?

An IT Operations Supervisor oversees the daily functions of an organization's IT department, including managing infrastructure, ensuring system reliability, and coordinating technical support. They often supervise staff, implement policies, and work with tools like network monitoring and ticketing systems to maintain IT services efficiently.
More about It Operations Supervisor jobs
What are the most commonly searched types of It Operations Supervisor jobs? The most popular types of It Operations Supervisor jobs are:
What job categories do people searching It Operations Supervisor jobs look for? The top searched job categories for It Operations Supervisor jobs are:
It Operations Supervisor jobs near you
Infographic showing various It Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

IT Operations Manager

Atlas Management Services LLC

Arlington, VA • On-site

$150K/yr

Full-time

Re-posted 28 days ago

Job description

Role Purpose

The IT Operations Manager is responsible for coordinating and managing the day-to-day activities of the IT team on behalf of the CIO. Reporting directly to the CIO, the role monitors team performance, tracks KPIs, and ensures tasks assigned by the CIO are delivered on time and to the required standard. The IT Operations Manager acts as the CIO's operational point of control, providing regular reporting on workload, progress, and any issues requiring escalation.

Key Responsibilities

Team Coordination & Performance

  • Coordinate the day-to-day workload of the IT team, assigning tasks as directed by the CIO.
  • Monitor team KPIs and performance metrics, reporting progress and issues to the CIO regularly.
  • Track the timeliness and quality of task completion across all IT team activities.
  • Maintain a clear view of team capacity and flag resource constraints to the CIO promptly.
  • Run regular team stand-ups and operational review meetings to keep work on track.

Reporting & Escalation

  • Produce regular status reports for the CIO covering task progress, KPIs, and outstanding issues.
  • Identify and escalate risks, delays, or quality concerns before they impact delivery.
  • Maintain operational dashboards or trackers that give the CIO real-time visibility of team activity.
  • Act as the first point of escalation for the IT team before matters reach the CIO.

Operations Oversight

  • Ensure IT team tasks across infrastructure, service desk, and business support are completed on time.
  • Monitor SLAs for helpdesk, incident resolution, patching, and onboarding/offboarding.
  • Coordinate with the CISO on security-related tasks assigned to the IT team, tracking completion.
  • Maintain operational oversight of the entire asset management system.
  • MaintAin operational documentation, runbooks, and process records kept up to date by the team.

People & Development

  • Support the CIO in managing team performance, including reviews and development plans.
  • Coordinate IT training and upskilling activity, tracking completion of mandatory programs.
  • Foster a positive team culture with clear accountability and consistent ways of working.
Qualifications

Essential Experience

  • Proven experience in IT management or team lead role, ideally within a mid-sized organization.
  • Track record of managing and coordinating small IT teams against defined targets and KPIs.
  • Strong working knowledge of IT infrastructure, networks, and service desk operations.
  • Strong working knowledge of IT service management principles and SLA management.
  • Experience producing operational reports and performance updates for senior stakeholders.
  • Strong working knowledge of IT security principles and compliance requirements.
  • Working knowledge of Federal contracting and compliance frameworks including CMMC, CMMI, ISO 9001, ISO 20000, and ISO 27001

Desirable Experience

  • Experience working in a CIO-led team or supporting a senior IT leadership function.
  • Exposure to security-conscious IT environments and working alongside a CISO.
  • Strong working knowledge of IT asset management and project coordination.
  • Familiarity with KPI frameworks, operational dashboards, or IT service management tools.

Skills & Competencies

  • Strong organizational skills with a disciplined approach to tracking tasks and deadlines.
  • Clear communicator, able to report upwards concisely and manage team expectations.
  • Collaborative and approachable, with the ability to coordinate across technical and non-technical teams.
  • Sound judgement on when to resolve issues independently and when to escalate to the CIO.
  • Proactive in identifying performance or delivery risks before they become problems.
  • Ability to obtain a Secret Clearance.

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