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How much do it operations supervisor afternoon jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it operations supervisor afternoon in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of It Operations Supervisor jobs? The most popular types of It Operations Supervisor jobs are:
Infographic showing various It Operations Supervisor Afternoon job openings in the United States as of June 2026, with employment types broken down into 51% Full Time, 46% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

IT Operations Manager

University of Virginia

Charlottesville, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

207th of 616 rated colleges and universities


Job description

Department Overview
The Information Technology department supports enterprise infrastructure, network operations, and service delivery across the organization. The team is focused on delivering reliable, scalable, and secure technology solutions that enable business continuity and operational excellence.
Position Summary
We are seeking a driven and experienced IT Operations Manager to lead technology infrastructure and service delivery functions. This role owns end-to-end operational accountability across network availability, incident management, and service continuity.
The IT Operations Manager will partner closely with Network Engineering and customer experience stakeholders to align IT operations with organizational objectives while building a culture of reliability, continuous improvement, and service excellence.
Responsibilities
Network Availability & Infrastructure
  • Maintain accountability for network uptime, performance, and resilience across enterprise environments, targeting 99.9%+ availability SLAs
  • Oversee port activation, configuration, and lifecycle management across network switches, routers, and access points
  • Manage and maintain accurate inventory of network infrastructure assets including hardware, firmware, and topology documentation
  • Coordinate with network engineers on capacity planning, redundancy, and failover strategies

Incident & Problem Management
  • Lead the full incident management lifecycle from detection through resolution and post-incident review
  • Chair problem management reviews to identify root causes and drive permanent remediation
  • Establish escalation paths, on-call rotations, and communication protocols for P1/P2 incidents
  • Conduct blameless post-mortems and translate findings into process and runbook improvements

Service Availability & KPI Development
  • Design and operationalize KPI frameworks including uptime, MTTR, MTBF, change success rate, and customer satisfaction
  • Deploy monitoring dashboards and reporting cadences for technical and executive stakeholders
  • Drive continuous improvement initiatives using KPI trends and industry benchmarks
  • Partner with application owners and business leaders to define SLAs and OLAs

Team Leadership & Vendor Management
  • Lead, mentor, and develop systems and network engineering staff
  • Set performance expectations and support career development
  • Manage vendor, ISP, and managed service provider relationships and ensure accountability to SLAs
  • Serve as escalation point for IT Service Desk and field support teams

Minimum Qualifications
Education:
  • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)

Experience:
  • 7+ years of IT operations experience
  • 3+ years of leadership experience
  • Hands-on experience with enterprise networking (LAN/WAN, switching, routing, firewall)
  • Strong knowledge of ITIL processes including incident, problem, change, and asset management
  • Experience defining and reporting on IT service KPIs and SLAs
  • Experience with monitoring tools such as SolarWinds, Datadog, Nagios, or similar

Licensure/Certifications:
  • None required

Preferred Qualifications
Education:
  • Advanced degree in a related field

Experience:
  • Experience with cloud platforms (AWS, Azure, GCP) and hybrid environments
  • Experience with ITSM platforms such as ServiceNow or Jira Service Management

Licensure/Certifications:
  • ITIL v4 Foundation or higher
  • CCNA, CompTIA Network+, or equivalent

Physical Demands
This position primarily involves sedentary work. Occasional standing, walking, and lifting of light objects may be required.
Position Type & Work Location
  • Full-time, benefited position
  • On-site / Hybrid work arrangement
  • Travel up to 5%

Additional Benefits
  • Comprehensive health, dental, and vision insurance
  • Retirement plan with employer match up to 5%
  • Flexible hybrid work options
  • Annual professional development and certification budget
  • Generous PTO and paid holidays
  • Company-provided equipment and home office stipend

About UVA and the Community
The University of Virginia is located in Charlottesville, a vibrant community offering a high quality of life with access to outdoor recreation, cultural experiences, and a thriving food and arts scene. UVA is consistently ranked among the top public universities and is committed to fostering a collaborative and inclusive environment.
How to Apply
Please apply online through Online and search for R0082358. Complete the application and upload the following required materials:
Internal applicants may search and apply for jobs on the UVA Internal Careers website .
  • Cover letter
  • Resume

Reference Check Process
Reference checks will be completed via SkillSurvey. Five references will be requested, with a minimum of three responses required.
Contact
For questions about this position, please contact the recruiter Bill Crane at Xer5ff@virginia.edu
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

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University of Virginia logo

About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819