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It Operations Manager Jobs in Greer, SC (NOW HIRING)

Engineered Products

IT Manager

Easley, SC · On-site

$81K - $99K/yr

POSITION SUMMARY Position: IT Manager Reports to: President amp; COO Location: Easley, SC SKILLS ... Partner with Operations, Engineering, Maintenance, and Automation teams to troubleshoot machine ...

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All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Greer, SC

It Operations Manager information

See Greer, SC salary details

$41.8K

$104.7K

$157.2K

How much do it operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for it operations manager in Greer, SC is $104,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $125,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are popular job titles related to It Operations Manager jobs in Greer, SC? For It Operations Manager jobs in Greer, SC, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Greer, SC look for? The top searched job categories for It Operations Manager jobs in Greer, SC are:
What cities near Greer, SC are hiring for It Operations Manager jobs? Cities near Greer, SC with the most It Operations Manager job openings:
It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Greer, SC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,705 per year, or $50.3 per hour.

IT Operations & Service Coordination

Merit Technologies

Greenville, SC • On-site

$45K - $51K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Who We Are
Merit Technologies is a leading IT company in South Carolina that offers outsourced IT services and careers. They also have an outstanding reputation based on their industry-leading solutions and exceptional customer service.
We are always interested in meeting new talent - that's why our award-winning reputation as the top IT services company is spreading and growing. We have an impressive customer base, a solid pipeline of new business and a proven track-record of growth.
Who You Are
The IT Operations & Service Coordinator is a central point of contact for managing client interactions, IT service requests, vendor relationships, procurement activities, and internal office operations. This role bridges technical service coordination with administrative, procurement, and operational tasks, ensuring a seamless experience for clients and internal teams. The ideal candidate will be organized, customer-focused, and skilled at managing multiple priorities while maintaining attention to detail.
What You'll Do
Key Responsibilities
Main Line Communication Management
  • Serve as the primary contact for all incoming calls to the main line queue.
  • Answer, screen, and direct calls to the appropriate department or individual.
  • Oversee call routing options and collaborate with management to improve inbound call processes.
  • Ensure all callback requests include direct contact numbers.
MSP & Help Desk Triage
  • Act as the first point of contact for incoming help desk calls.
  • Create, update, and manage IT support tickets in the ticketing system.
  • Assign and escalate tickets in collaboration with the engineering team.
  • Proactively monitor ticket progress, ensuring accurate categorization, prioritization, and timely follow-up.
  • Maintain detailed ticket notes for visibility across the IT team.
  • Escalate unresolved or delayed issues to the Director of MSP.
  • Process RMA requests and update product/service information in ConnectWise.
  • Register deals in partner portals (e.g., 8x8, Sophos) for pricing.
  • Add Microsoft 365 and Google subscriptions under tenant accounts.
  • Create new prospects, clients, vendors, and products in ConnectWise.
Quoting & Procurement
  • Prepare IT equipment and software quotes for clients based on engineering recommendations.
  • Source pricing from distributors or preferred vendors and place orders.
  • Track hardware deliveries and update purchase orders in ConnectWise.
  • Establish and maintain strong relationships with IT vendors and partners.
  • Maintain reseller agreements and partnerships.
Inventory Management
  • Manage IT assets internally and for clients using Asset Panda.
  • Conduct regular inventory audits for accuracy and readiness.
Pre-Projects & Statements of Work (SOWs)
  • Review completed SOWs for accuracy prior to quoting.
  • Obtain pricing for required hardware/software.
  • Create opportunities and initiate quotes in ConnectWise Sell.
  • Upload finalized SOWs to SharePoint, update related tickets, and notify assigned resources.
  • Send quotes for client eSignatures upon request.
Project Support
  • Assist in client onboarding and offboarding processes, including account setup/removal, subscription transfers, and procurement.
  • Update assigned tickets throughout the project lifecycle.
Office Management
  • Maintain office supplies, employee apparel inventory, and order as needed.
  • Book employee travel arrangements.
  • Receive deliveries and manage company vehicle maintenance and insurance.
  • Obtain Certificates of Insurance (COIs) for clients upon request.
  • Create and update Standard Operating Procedures (SOPs) and lead bi-annual reviews.

What You Bring
Qualifications
Required Skills & Experience
  • Experience in IT service coordination, MSP operations, or technical administrative support.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and attention to detail.

Preferred Skills
  • Experience with IT procurement and vendor management.
  • Familiarity with MSP partner portals (e.g., 8x8, Sophos).
  • Knowledge of asset management systems such as Asset Panda.

What We Offer
We offer a competitive compensation and benefits package including, but not limited to the following:
  • PTO
  • Paid Holidays
  • Health, Dental & Vision Insurance
  • Simple IRA
  • More!
  • Pay Range: $45,000-$51,000 annually based on experience.

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