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It Operations Manager Jobs in Gilbert, AZ (NOW HIRING)

Express Flooring

IT Operations Manager

Phoenix, AZ · On-site

$95K - $105K/yr

You'll help lead our IT Support team, drive operational excellence, manage technology projects, and continuously improve the processes that keep our business connected and productive. This is a hands ...

Express Flooring

IT Operations Manager

Phoenix, AZ

$95K - $105K/yr

You'll help lead our IT Support team, drive operational excellence, manage technology projects, and continuously improve the processes that keep our business connected and productive. This is a hands ...

New

Verra Mobility

Vice President IT Operations

Mesa, AZ · On-site

Manage the full lifecycle of user hardware and software, including procurement, provisioning ... Lead the IT service desk and support operations, ensuring timely, high-quality resolution of ...

Meade

IT Director

Tempe, AZ · On-site

The IT Director will establish operational standards, processes, and governance that improve ... and operational efficiency. * Lead cybersecurity initiatives, including risk management ...

Meade

IT Director

Tempe, AZ

The IT Director will establish operational standards, processes, and governance that improve ... and operational efficiency. * Lead cybersecurity initiatives, including risk management ...

Meade

IT Director

Apache Junction, AZ · On-site

The IT Director will establish operational standards, processes, and governance that improve ... and operational efficiency. * Lead cybersecurity initiatives, including risk management ...

Meade

IT Director

Glendale, AZ

The IT Director will establish operational standards, processes, and governance that improve ... and operational efficiency. * Lead cybersecurity initiatives, including risk management ...

Meade

IT Director

Phoenix, AZ · On-site

The IT Director will establish operational standards, processes, and governance that improve ... and operational efficiency. * Lead cybersecurity initiatives, including risk management ...

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Showing results 1-20

All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Gilbert, AZ

It Operations Manager information

See Gilbert, AZ salary details

$43.4K

$108.6K

$163K

How much do it operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for it operations manager in Gilbert, AZ is $108,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,700.00 and $130,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are popular job titles related to It Operations Manager jobs in Gilbert, AZ? For It Operations Manager jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Gilbert, AZ look for? The top searched job categories for It Operations Manager jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for It Operations Manager jobs? Cities near Gilbert, AZ with the most It Operations Manager job openings:
It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,551 per year, or $52.2 per hour.

IT Operations Manager

Express Flooring

Phoenix, AZ • On-site

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About the Role
Technology plays a critical role in keeping Express Flooring running-and as our IT Operations Manager, you'll be at the center of it.
Reporting to the Director of IT, you'll oversee the day-to-day operations of our IT department, ensuring our teams have the technology, support, and systems they need to succeed. You'll help lead our IT Support team, drive operational excellence, manage technology projects, and continuously improve the processes that keep our business connected and productive.
This is a hands-on leadership opportunity for someone who enjoys balancing technical expertise with team development, process improvement, and project execution. If you're energized by solving complex challenges, improving processes, and enabling others to succeed through technology, you'll thrive in this role.
Job Type: In-Person, Full-Time
Compensation: $95,000-105,000 + Bonus opportunity
Location: 43rd Ave & Washington (Corporate Office)
Schedule:Flexible start times available - 6:00 am - 3:00 pm, 7:00 am - 4:00 pm, or 8:00 am - 5:00 pm shifts.
Work Arrangement:Hybrid - typically 4 days in-office / 1 day remote
What You'll Do
  • Overseeing daily IT operations, prioritizing support requests, assigning work, mentoring technicians, and ensuring exceptional service delivery.
  • Serving as the primary escalation point for complex issues involving infrastructure, networking, Microsoft 365, endpoint management, identity, business applications, voice systems, and mobile devices.
  • Driving continuous improvement of our IT Service Management (ITSM) and IT Asset Management (ITAM) processes, including administration of Jira Service Management.
  • Managing technology projects from planning through implementation, coordinating timelines, resources, milestones, risks, and stakeholder communication.
  • Maintaining documentation, asset inventories, security controls, and operational standards that support a secure, scalable IT environment.
  • Partnering with vendors to coordinate installations, service requests, and project deliverables.
  • Supporting the Director of IT by making sound operational decisions and helping ensure the department runs efficiently every day.

What You'll Bring
  • 2+ years of experience in IT operations, systems administration, infrastructure, technical support, or a related field.
  • Experience leading, mentoring, or coordinating the work of technical teams.
  • Hands-on experience with IT Service Management (ITSM) and IT Asset Management (ITAM) processes; Jira Service Management experience is highly preferred.
  • Proven success managing multiple technology projects from planning through completion.
  • Strong working knowledge of Microsoft 365, Entra ID, Intune, networking, endpoint management, enterprise applications, and mobile device administration.
  • Excellent communication, organizational, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment.
  • A continuous improvement mindset and a commitment to delivering an exceptional technology experience for end users.

Our Technology Environment
  • Ubiquiti UniFi network infrastructure
  • Jira Service Management supporting ITSM and ITAM
  • Microsoft 365 environment, including Exchange Online, Entra ID, Intune, Teams, SharePoint, OneDrive, and related Azure services
  • RingCentral voice communications; Five9 contact center with Balto
  • NetSuite ERP; Improveit 360/Salesforce CRM; and an Apple iPad fleet managed through Scalefusion MDM

Why People Love Working Here
  • Award-Winning Culture. We're proud to be recognized as a Top Workplace because we've built a culture where people feel supported, respected, and empowered to do their best work.
  • Collaborative Teams. Success is a team effort. Across IT, Sales, Operations, and beyond, we work together, celebrate wins together, and support one another every step of the way.
  • We're Building Something Great. Growth isn't just our goal-it's our mindset. We're continually investing in our people, technology, and the future of our business, creating opportunities to innovate and make a lasting impact.

Benefits & Perks
  • Comprehensive medical, dental, and vision plan options
  • Free virtual healthcare for employees and family members
  • Health Savings Account (with HDHP enrollment)
  • Health & dependent care flexible spending accounts
  • Company-paid basic life insurance
  • Voluntary supplemental life insurance
  • Company-paid short-term disability insurance
  • Voluntary long-term disability
  • Company-paid Accident and Hospital Indemnity
  • Free Bereavement and Life Planning Support for employees and family members
  • 401(k) with company match (Pre-tax & Roth options)
  • Paid PTO, bereavement leave, and maternity leave
  • 7 company-paid holidays
  • Employee Assistance Program (EAP)

Full compensation packages are based on candidate experience and relevant certifications.
Compensation Range
$95,000-$105,000 USD
About Us
Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.
As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees
Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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