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Senior Operations Manager Jobs in Gilbert, AZ (NOW HIRING)

IntouchCX

Senior Operations Manager

Mesa, AZ · On-site

$80K - $90K/yr

We're hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role ...

TaskUs

Sr. Operations Manager - RAD

Chandler, AZ · On-site

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for ...

TaskUs

Sr. Operations Manager - ERT

Chandler, AZ

$97K - $145K/yr

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for ...

TaskUs

Sr. Operations Manager - RAD

Chandler, AZ

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for ...

TaskUs

Sr. Operations Manager - RAD

Chandler, AZ · On-site

$97K - $145K/yr

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for ...

TaskUs

Sr. Operations Manager - ERT

Chandler, AZ · On-site

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for ...

TaskUs

Sr. Operations Manager - ERT

Chandler, AZ · On-site

$97K - $145K/yr

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for ...

Ljs Cleaning Solutions

Be Seen First

Senior Operations Manager / Operational Trainer

Phoenix, AZ · On-site

$75K - $110K/yr

Senior Operations Manager / Operational Trainer $75,000-$110,000+ Annually (Based on Experience) Full-Time | Traveling Position Department: Operations Reports To: Director of Operations / CEO Job ...

Ljs Cleaning Solutions

Be Seen First

Senior Operations Manager / Operational Trainer

Phoenix, AZ · On-site

$75K - $110K/yr

Senior Operations Manager / Operational Trainer $75,000-$110,000+ Annually (Based on Experience) Full-Time | Traveling Position Department: Operations Reports To: Director of Operations / CEO Job ...

Carvana

Senior Operations Manager

Phoenix, AZ

Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on ...

Carvana

Senior Operations Manager

Phoenix, AZ

Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on ...

Stryker

Senior Operations Manager

Phoenix, AZ · On-site

$135K - $225K/yr

The role offers broad operational scope, including team leadership, production management, continuous improvement, and strategic planning across multiple operational areas. What You Will Do * Lead ...

Stryker

Senior Operations Manager

Phoenix, AZ · On-site

$135K - $225K/yr

The role offers broad operational scope, including team leadership, production management, continuous improvement, and strategic planning across multiple operational areas. What You Will Do * Lead ...

Stryker Group

Senior Operations Manager

Phoenix, AZ · On-site

$136 - $226/hr

The role offers broad operational scope, including team leadership, production management, continuous improvement, and strategic planning across multiple operational areas. What You Will Do * Lead ...

GEODIS

Senior Operations Manager - Final Mile

Phoenix, AZ · On-site

$85K - $95K/hr

Senior Manager of Operations - Final Mile Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party ...

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All JobsOperations JobsSenior Operations Manager JobsSenior Operations Manager Jobs in Gilbert, AZ

Senior Operations Manager information

See Gilbert, AZ salary details

$38.9K

$98.4K

$159K

How much do senior operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior operations manager in Gilbert, AZ is $98,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $121,100.00 per year, depending on experience, location, and employer.

What is a senior operations manager?

A senior operations manager oversees employees and helps company executives devise and implement procedures to improve productivity. As a senior operations manager, your job duties include evaluating employee performance, giving constructive feedback to employees, and facilitating training and professional development to ensure that your workers utilize best practices in their work. Your responsibility is to make sure that operations are optimally functional to contribute to the overall success of the company. Although most of your interactions are with colleagues and employees, you may occasionally handle client communications.

What does a senior operations manager do?

A Senior Operations Manager oversees the daily operations of a company or department, ensuring that business processes run efficiently and effectively. They are responsible for managing teams, developing and implementing strategic plans, and optimizing operational performance to meet organizational goals. Senior Operations Managers often collaborate with other departments, analyze data to improve processes, and ensure compliance with policies and regulations. Their role is crucial in driving productivity, reducing costs, and maintaining high-quality standards.

What are the key skills and qualifications needed to thrive as a senior operations manager, and why are they important?

To thrive as a Senior Operations Manager, you need strong leadership, analytical, and organizational skills, often backed by a bachelor’s or master’s degree in business or operations management. Familiarity with ERP systems, Lean Six Sigma certification, and data analysis tools like Excel or Tableau is commonly required. Outstanding communication, problem-solving, and strategic decision-making abilities help distinguish top performers in this role. These skills are essential for driving operational efficiency, managing teams, and ensuring organizational goals are consistently met.

How does a senior operations manager typically collaborate with other departments to drive organizational success?

A Senior Operations Manager often works closely with departments such as finance, human resources, supply chain, and sales to ensure that operational strategies align with overall business goals. Collaboration is key; this role frequently participates in cross-functional meetings to discuss process improvements, resolve bottlenecks, and implement company-wide initiatives. By fostering open communication and understanding each department's needs, Senior Operations Managers help streamline workflows, optimize resource allocation, and support a culture of continuous improvement across the organization.

What is the difference between Senior Operations Manager vs Operations Director?

AspectSenior Operations ManagerOperations Director
ResponsibilitiesOversees daily operations, manages teams, implements policiesSets strategic direction, oversees multiple departments, aligns operations with company goals
Required CredentialsBachelor's degree, experience in operations, leadership skillsBachelor's or master's degree, extensive experience, strategic planning skills
Work EnvironmentOffice-based, team management, process optimizationExecutive meetings, cross-departmental coordination, high-level planning
Industry UsageCommon in mid-sized companies, manufacturing, logisticsFound in large corporations, corporate strategy, enterprise-level operations

The main difference between a Senior Operations Manager and an Operations Director lies in scope and strategic involvement. Senior Operations Managers focus on managing daily operations and teams, while Operations Directors are responsible for setting strategic goals and overseeing multiple departments to align with overall business objectives.

How much do senior operations managers make?

Senior operations managers typically earn a median annual salary ranging from $90,000 to $130,000, depending on industry, location, and experience. Higher salaries are common in large companies or in regions with a high cost of living, and advanced skills in leadership and process optimization can influence compensation.

Is a senior operations manager a high paying job?

A senior operations manager typically earns a high salary compared to entry-level roles, with compensation often reflecting extensive experience, leadership responsibilities, and industry sector. Salaries can vary based on company size, location, and individual qualifications, but it is generally considered a well-paying position in the management field.

What does a senior operations manager earn?

A senior operations manager typically earns a salary ranging from $80,000 to $150,000 annually, depending on industry, location, and experience. They often receive additional compensation such as bonuses, profit sharing, or benefits, and are expected to have strong leadership and operational skills.
More about Senior Operations Manager jobs

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For Senior Operations Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Senior Operations Manager jobs in Gilbert, AZ look for?

The top searched job categories for Senior Operations Manager jobs in Gilbert, AZ are:

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Cities near Gilbert, AZ with the most Senior Operations Manager job openings:

Senior Operations Manager jobs near you
Infographic showing various Senior Operations Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $98,407 per year, or $47.3 per hour.

Senior Operations Manager

IntouchCX

Mesa, AZ • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago

IntouchCX rating

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

55th of 72 rated call and contact centers

Job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We're hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role requires a fearless attitude and a passion to contribute to our culture.
As Senior Operations Manager, You Will...
  • Ensure proper planning, staffing, and direction of operational functions
  • Review team performance daily to ensure optimal production is reached
  • Ensure proficient training and staff development is achieved across all teams
  • Develop and execute motivational incentives on the floor
  • Be responsible for ramp-up drives and goals
  • Analyze reports and program data, highlighting Key Performance Indicators (KPIs)
  • Create action plans for continuous improvement
  • Ensure Service Level Agreements are met with optimum quality & service
  • Authorize and coordinate staffing schedule changes
  • Participate in partner calls and meetings

As Senior Operations Manager, You Have...
  • 5 to 7 years of management experience in the call center industry
  • A post-secondary diploma or degree with a major in Business
  • Client relationship management experience
  • Experience with managing budgets and understanding statistics
  • Experience maintaining and developing operational statistics, financial management information and results reporting
  • Excellent communication skills, both verbal and written
  • Above average organizational and time management skills
  • Ability to work under tight deadlines
  • Ability to implement change and innovation
  • Ability to communicate with various positions and departments

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Senior Operations Manager...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

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