For further inquiries about this opportunity, please contact our Talent Specialist, Hari at (224) 507-1278
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Title:Â Junior IT Operations Engineer
Duration: 6 Months
Location:Â Phoenix, AZ (100% Onsite)
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Shift / Working Hours
•   Core hours are generally 9:00 AM – 5:00 PM for salaried IT staff.
•   Flexibility required:Â
o   May start earlier (e.g., 6:00–7:00 AM) depending on operational needs.
o   Environment operates 24x7x365, so on-call support may be required.
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Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
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Description:
Job Summary
We are seeking a motivated and proactive Junior IT Operations Engineer to support the reliability, performance, and security of IT systems at our solar manufacturing facility. This role is ideal for someone with a solid foundation in systems administration, networking, and automation who is eager to grow their skills while contributing to the stability and continuous improvement of a production-critical environment.
The successful candidate will work closely with operations, MES, and security teams to ensure high availability, scalability, and compliance of both on and off premises infrastructure.
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Primary Purpose of the Role
•   This is a junior-level IT Operations / Systems Engineer role created to support the expansion of Client’s new solar manufacturing division.
•   The role focuses on IT operations, server, network, and systems administration support for a large, always-on manufacturing facility.
•   The intent is to bring in someone who can grow under mentorship and eventually evolve into a full Systems Engineer role.
Key Responsibilities
• Monitor, maintain, and troubleshoot on-premises and cloud-based servers, networks, and infrastructure.
• Implement and manage system upgrades, patches, backups, and recovery processes.
• Automate routine operational tasks using scripting and configuration management tools.
• Collaborate with MES and SecOps teams to ensure integrity, security, and compliance of production-line systems and supporting infrastructure.
• Assist with incident response, root cause analysis, and remediation of system outages or performance degradation.
• Maintain accurate documentation for systems, processes, configurations, and standard operating procedures.
• Support the deployment, integration, and validation of new technologies and tools.
• Ensure high availability and disaster recovery readiness for critical systems (e.g., MES, DNS, authentication services).
• Participate in an on-call rotation and provide after-hours support as required.
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Required Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience and/or certifications).
• 1–3 years of experience in IT operations, systems administration, or a DevOps-related role.
• Working knowledge of Linux and Windows server environments.
• Experience supporting VMware-based virtualization environments.
• Exposure to cloud platforms such as AWS, Azure, or GCP.
• Basic to intermediate scripting skills (e.g., Bash, PowerShell, Python).
• Familiarity with infrastructure monitoring and alerting tools (e.g., Prometheus, Grafana, Zabbix, SolarWinds).
• Solid understanding of networking fundamentals, including TCP/IP, DNS, VPNs, and firewalls.
• Introductory experience with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible).
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Preferred Qualifications
• Industry certifications such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator, VMware VCP, or CompTIA Server+.
• Familiarity with ITIL practices and service management concepts.
• Experience with Aruba networking equipment and FortiGate firewalls.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to collaborate across teams.
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Required Skills (Must-Haves)
Top requirements shared directly by the hiring manager:
•   1–3 years of experience in:Â
o   IT Operations
o   Systems Administration
o   DevOps (operations-focused)
•   Working knowledge of both Linux and Windows Server environments
•   Hands-on operational experienceÂ
•   Ability to handle:Â
o   Server monitoring & patching
o   Day-to-day IT tickets
o   Break/fix issues
o   Basic network tuning
o   Documentation and project work
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Nice-to-Have / Preferred Skills
•   Experience supporting manufacturing environments
•   Exposure to 24x7 production support
•   Familiarity with:Â
o   Networking & server-focused environments
o   Large-scale facilities
•   Background in:Â
o   Manufacturing IT
o   High-availability operational systems
•   Candidates transitioning from Development → Operations are welcome
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Education
•   Bachelor’s degree is NOT a hard requirement
•   Manager is open to:Â
o   Equivalent practical experience
o   Industry certifications
o   Candidates with certifications even beyond a traditional degree
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Team & Growth Opportunity
•   Candidate will be supported by:Â
o   A highly experienced on-site Client engineer who will mentor
•   Role is positioned as a growth role
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Interview Process
1.   Initial Phone Screening (with Hiring Manager)Â
o   Used to assess fit, background, and career intent
2.   On-site Interview (if phone screen is successful)
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