It Operations Assistant Jobs in Baltimore, MD (NOW HIRING)

Introduction
We encourage you to consider an exciting career with the Maryland Department of the Environment (MDE). If you are dedicated to protecting and preserving Maryland's air, water, land resources, and safeguarding the health of all its citizens, we invite you to apply and become a part of our team.
MDE is committed to a mission of protecting and restoring the environment for the health and well-being of all Marylanders, with a vision of healthy, vibrant, and sustainable communities and ecosystems throughout the state.
Click here to learn more about MDE.
This is a Management Services that serves at the pleasure of the Appointing Authority.
GRADE
24
LOCATION OF POSITION
Information Systems and Technology
1800 Washington Blvd.
Baltimore, MD 21230
Main Purpose of Job
The Assistant Director of IT Operations role within the Maryland Department of the Environment (MDE) is responsible for the management, technical oversight, and direct leadership of Information Management operations and is instrumental in supporting the Chief Information Officer (CIO) across all aspects of technology and information management.
Key responsibilities include, but not limited to:
Policy and Resource Management
Assisting the CIO in formulating, implementing, and monitoring departmental policies, procedures, and maintenance for IT and communications resources (including cell, desktop, and soft phones). This includes managing software licenses and maintenance contracts for MDE.
Departmental Representation
Representing MDE in official engagements concerning information management and technology.
System Security, Privacy and Continuity
Establish and maintain comprehensive standards, procedures, and guidelines to ensure the security, privacy and uninterrupted operation of IT systems throughout the department.
Administrative and Security Coordination
Coordinating activities within the Office of Information Management and Technology (OIMT) related to security, data and privacy management, and telecommunications. These efforts are designed to protect IT systems from damage and prevent the unauthorized disclosure of sensitive or confidential information.
Cross-Functional Project Support
Assisting the Assistant Director of Project Management and the Assistant Director of Application Support with the procurement and implementation of hardware, software, and infrastructure to ensure the timely execution of IT projects.
MINIMUM QUALIFICATIONS
Applicants must satisfy the minimum qualifications to be considered for this position and move forward in the hiring process. Please read all requirements before applying.
Education: A Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Computer Information Systems, Public Administration, or a related field.
Experience: Six (6) years of professional IT experience, including:

1. Management/Supervision: At least two (2) years of direct supervisory or management-level experience overseeing IT technical staff, approving leave, assigning workloads, and managing employee performance.
2. IT Security/Privacy Governance: At least two (2) years of experience developing, implementing, or enforcing IT security and privacy standards, policies, and compliance procedures (e.g., NIST, CIS, or State IT security guidelines).

Education Substitution: A Master's degree in IT, Computer Science, Cybersecurity, or Public/Business Administration may substitute for one (1) year of the general IT experience.
Experience Substitution: Additional professional IT experience in IT governance, enterprise infrastructure, security and privacy operations, or IT procurement may be substituted on a year-for-year basis for the required education.
DESIRED OR PREFERRED QUALIFICATIONS
Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit.
It is preferred that the selected candidate has the following:

• Master's degree in an IT Related Field.
• IT Security/Privacy Governance: At least two (2) years of experience developing, implementing, or enforcing IT security and privacy standards, policies, and compliance procedures (e.g., NIST, CIS, or State IT security guidelines).
• Strategic IT Procurement & Contract Management.
• Senior IT Operations & Infrastructure Leadership.
• Strategic Planner and Executive Advisory experience.
• Experience managing technical staff directly or through subordinate managers, setting performance standards, prioritizing projects, and collaborating across cross-functional teams.

SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider the information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.
Application must be completed. Do not leave work experience section blank. Do not cut and paste resume or answer see resume. All supplemental questions must be answered thoroughly. Incomplete or one-word answers, such as "yes, " will result in no credit for those responses.
Should you possess a bachelor's/master's degree from a college or university outside of the United States, you must have your educational credentials evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. at or World Education Services Inc. at 1- or .
You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.
BENEFITS
The State of Maryland offers a generous benefits package that includes:
Flexible work schedules and telework opportunities for many positions
Free mass transit in Baltimore & Annapolis
Generous paid leave that increases with years of service
Paid holidays
Health coverage with low out-of-pocket costs
Employee & employer contributory pension plan
Click on the link below for more information.
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
It is highly preferred that you apply online. If you are unable to apply online, you may submit the State paper application and supplemental questionnaire (by the closing date) to or mail to:
Maryland Department of the Environment
OHR - Recruitment and Examination Division
1800 Washington Blvd.
Baltimore MD 21230
Resumes are not accepted in lieu of completing the application.
For questions regarding this recruitment, please contact Olivia Sterrett at . If you have difficulties submitting your online application, please contact the Department of Budget and Management, Recruitment and Examination Division at or
We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity. MDE is dedicated to creating a workforce that reflects the communities we serve. We strive to cultivate an inclusive environment where differences are celebrated.