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It Operations Assistant Jobs in Oregon (NOW HIRING)

HSI

Sr. IT Operations Engineer

Eugene, OR · On-site

The Sr. IT Operations Engineerwill help create scalable, user-friendly solutions that make it easier for employees to access the technology, information, and support they need. This includes ...

HSI

Sr. IT Operations Engineer

Eugene, OR · On-site

The Sr. IT Operations Engineerwill help create scalable, user-friendly solutions that make it easier for employees to access the technology, information, and support they need. This includes ...

HSI

Sr. IT Operations Engineer

Eugene, OR · On-site

The Sr. IT Operations Engineerwill help create scalable, user-friendly solutions that make it easier for employees to access the technology, information, and support they need. This includes ...

Tines

Senior IT Operations Technician

OR · On-site +1

$135K/yr

Help them troubleshoot and examine root causes. Assist with documentation and making operational decisions. * Support employees and IT services in our federal environment. This includes administering ...

Ovation Workplace Services Inc.

Be Seen First

IT Support Coordinator

Beaverton, OR · On-site

$19 - $23/hr

POSITION DESCRIPTION Account Coordinator (Onsite IT Operations) Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Account ...

Cascade Management

IT Manager

Tigard, OR · On-site

$80 - $100/hr

Essential Duties IT Operations & Support * Lead and oversee internal help desk operations, ensuring timely and effective support. * Manage end-user hardware, software, and technology resources.

Friendsview

IT Administrator

Newberg, OR · On-site

$100 - $125/hr

As our IT Administrator, you'll lead technology operations across the organization, keeping our systems secure, reliable, and ready to support resident care and essential business operations. This is ...

T. Parker Host

Operations Assistant

Portland, OR · On-site

... information. * Assist with obtaining supplies and materials necessary to support vessel and office ... Ability to learn and effectively use company systems, applications, and operational technology.

Cascade Management

IT Manager

Tigard, OR · On-site

$100K - $123K/yr

The IT Manager leads the organization's technology operations, infrastructure, systems administration, cybersecurity, and end-user support functions. This role is responsible for ensuring technology ...

T. Parker Host

Operations Assistant

Portland, OR · On-site

... information. * Assist with obtaining supplies and materials necessary to support vessel and office ... Ability to learn and effectively use company systems, applications, and operational technology.

Cascade Management

IT Manager

Tigard, OR · On-site

$100K - $123K/yr

Essential Duties IT Operations & Support • Lead and oversee internal help desk operations, ensuring timely and effective support. • Manage end-user hardware, software, and technology resources ...

Posit

Senior IT Engineer

OR · On-site +1

Day-to-day operational ownership of Posit's enterprise AI platform and its supporting integrations ... You will assist with: * Defining and refining IT's engineering standards, including IaC patterns ...

Robert Half

IT Administrator

Portland, OR · On-site

$25 - $35/hr

Collaborate with internal teams and vendors to maintain reliable, secure, and effective technology operations. * Experience administering IT infrastructure within a complex enterprise environment.

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Showing results 1-20

All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Oregon

It Operations Assistant information

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are popular job titles related to It Operations Assistant jobs in Oregon?

For It Operations Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching It Operations Assistant jobs in Oregon look for?

The top searched job categories for It Operations Assistant jobs in Oregon are:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Oregon as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Sr. IT Operations Engineer

Eugene, OR • On-site

HSI
Manufacturing • 51 - 200 employees
Learn more about HSIexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

We are seeking an experienced Sr. IT Operations Engineer to help develop and improve the systems, processes, and technology experiences that support employees across the organization. This hands-on role combines internal IT operations, Tier 2 technical support, employee onboarding and offboarding, workflow automation, network and access administration, and project-based work.
The Sr. IT Operations Engineerwill help create scalable, user-friendly solutions that make it easier for employees to access the technology, information, and support they need. This includes strengthening internal IT processes, improving the employee-facing IT Hub, connecting systems and workflows, and developing our identity and access management practices to meet the needs of our organization.
The ideal candidate is a well-rounded IT professional with experience across systems, networking, employee technology, access management, and process improvement. This individual enjoys solving technical and operational challenges, designing practical solutions, and finding creative ways to improve both security and the employee experience.
Location: Eugene, OR, Hybrid
This is a hybrid role based in Eugene, Oregon. Candidates should be located within commuting distance of the office or be willing to relocate. During onboarding and ramp-up, employees are expected to work onsite full-time before transitioning to a hybrid schedule.
What You'll Do
  • Manage daily support tickets and serve as a Tier 2 escalation resource for complex issues involving employee technology, systems, connectivity, access, authentication, and provisioning.
  • Help develop and continuously improve internal IT operations, support processes, service delivery, and employee-facing technology resources.
  • Design and improve employee onboarding, offboarding, and role-change processes in partnership with Human Resources, IT, Security, Legal, and business stakeholders.
  • Identify and implement automation opportunities that streamline account creation, access provisioning, approvals, support workflows, and other employee lifecycle activities.
  • Improve the employee-facing IT Hub by creating intuitive processes, organizing resources, and making it easier for employees to request technology and access IT support.
  • Support employee engagement with IT systems by developing clear, practical, and user-friendly tools, resources, and experiences.
  • Develop and enhance the organization's Identity & Access Management (IAM) and Network Access Control (NAC) practices based on business and security needs.
  • Administer and improve Single Sign-On (SSO), authentication services, user access, role-based access controls, and identity lifecycle processes.
  • Support network and enterprise access technologies, including NAC, 802.1X, RADIUS, TACACS+, network segmentation, and related authentication solutions.
  • Design and implement access controls aligned with Zero Trust principles while maintaining a practical and efficient employee experience.
  • Troubleshoot and support remediation of technical, identity, authentication, access control, and security-related issues.
  • Lead and support projects involving system integrations, workflow design, automation, technology modernization, and operational process improvements.
  • Manage and prioritize operational and project work using Jira or similar ticketing and project management platforms.
  • Collaborate across technical and business teams to understand challenges, develop solutions, and support successful adoption of new processes and technologies.
  • Manage relationships with technology vendors and service providers, including licensing, contracts, platform performance, and service delivery.
  • Provide technical recommendations, project updates, and operational insights to stakeholders and leadership.
  • Evaluate and support emerging technologies, including AI-enabled tools and workflow improvements that increase efficiency and improve service delivery.

Requirements
  • 7+ years of experience in IT Operations, Systems Administration, Infrastructure, Network Engineering, Technical Support, or a related technology field.
  • 3+ years of experience supporting employee onboarding, offboarding, user provisioning, access management, or employee lifecycle processes.
  • 3+ years of experience providing Tier 2 or higher technical support and troubleshooting complex technical issues.
  • Experience supporting enterprise systems, networking, authentication services, identity platforms, or access control technologies.
  • Demonstrated experience improving operational processes, implementing automation, or leading workflow improvement initiatives.
  • Experience collaborating across technical and business teams to implement solutions and support organizational change.
  • Demonstrated experience developing, improving, or scaling IT operational processes, employee onboarding experiences, self-service tools, or technology adoption initiatives.
  • Strong troubleshooting, communication, organizational, and problem-solving skills.
  • Bachelor's degree in a related field or equivalent combination of education and experience.
Preferred Qualifications
  • Experience supporting Identity & Access Management (IAM), Single Sign-On (SSO), identity governance, or access control technologies.
  • Experience with Microsoft Entra ID, Active Directory, or related identity platforms.
  • Experience supporting NAC, 802.1X, RADIUS, TACACS+, or enterprise networking technologies.
  • Experience developing onboarding/offboarding workflows, self-service tools, or employee-facing IT solutions.
  • Experience with automation tools, systems integrations, APIs, SaaS platforms, or AI-enabled workflow solutions.
  • Relevant Microsoft, Networking, Security, Cloud, or IT Service Management certifications.

Benefits
  • Generous PTO - Take the time you need to recharge and maintain balance.
  • Career Growth - Unlimited access to learning and development resources, including HSI's industry-leading training content.
  • Comprehensive Benefits - Medical, dental, vision, and mental health coverage for you and your family.
  • 401(k) Match - Dollar-for-dollar company match to help you invest in your future.

Application Process: To ensure a fair and consistent hiring process, all candidates must apply through our online application system. Due to the volume of applications we receive, we are unable to respond to individual inquiries regarding application status or consideration for the role. Candidates whose qualifications closely match our requirements will be contacted directly by our recruiting team.

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