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It Msp Level 1 Jobs (NOW HIRING)

TeamLogic IT

MSP Level 2 Technician

Lake Forest, CA · On-site

$27 - $29/hr

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance ...

TeamLogic IT

MSP Level 2 Technician

Coral Gables, FL · On-site

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance ...

TeamLogic, Inc.

MSP Level 3 Technician

Kingston, PA · On-site

$32 - $42/hr

... a dynamic IT environment. Service Desk Leadership experience is a plus. Responsibilities ... Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ...

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

$50K - $65K/yr

Wellness resources Level 2 MSP Technician - Job Summary We're looking for a skilled Level 2 Managed ... This role focuses on troubleshooting complex IT issues, maintaining secure and reliable systems ...

TeamLogic, Inc.

MSP Level 3 Technician

Northridge, CA · On-site

$75K - $90K/yr

... IT environment. Responsibilities: * Technical Support: Provide advanced technical support for a ... Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. * Network ...

TeamLogic, Inc.

MSP Level 2 Technician

Gainesville, FL · On-site

$23 - $30/hr

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance ...

TeamLogic, Inc.

MSP Level 2 Technician

Jacksonville, FL · On-site

$23 - $30/hr

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance ...

TeamLogic, Inc.

MSP Level 2 Technician

Greensboro, NC · On-site

$45K - $54K/yr

Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment ... At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance ...

TeamLogic IT

IT MSP Technician II

Frisco, TX · On-site

$20 - $30/hr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

TeamLogic IT

MSP Level 3 Technician

Colorado Springs, CO · On-site +1

$95K - $105K/yr

Vision insurance Company Description TeamLogic IT is a trusted provider of comprehensive ... The Level III Technician will be responsible for advanced troubleshooting and resolving complex ...

TeamLogic IT

MSP Level 3 IT Technician

Salt Lake City, UT · On-site

$63K - $83K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team ... Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured ...

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It Msp Level 1 information

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How much do it msp level 1 jobs pay per year?

As of Sep 14, 2026, the average yearly pay for it msp level 1 in the United States is $89,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $100,500.00 per year, depending on experience, location, and employer.

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Infographic showing various It Msp Level 1 job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,886 per year, or $43.2 per hour.

MSP Level 2 Technician

Lake Forest, CA • On-site

TeamLogic IT
IT Services • 1 - 10 employees
Learn more about TeamLogic ITexternal

$27 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • $27 - $29 hourly
  • Health/Dental/Vision
  • Overtime Opportunities
  • 401k Match

Summary:
We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently.
Responsibilities:
  • Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.
  • Incident Management: Respond to and resolve escalated support tickets promptly, ensuring minimal downtime for clients.
  • Network Administration: Manage and maintain client networks, including routers, switches, firewalls, and wireless access points.
  • Security Management: Implement and manage security solutions, conduct regular security audits, and address potential vulnerabilities.
  • Backup and Disaster Recovery: Ensure client data is backed up regularly and develop disaster recovery plans to safeguard against data loss.
  • Client Communication: Maintain clear and professional communication with clients, providing updates and ensuring client satisfaction.
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and support activities.
  • Project Implementation: Assist in the planning and execution of IT projects, ensuring they are completed on time and within budget.
  • Training and Mentoring: Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment.
  • Emergency Support: Provide on-call support for critical issues, including after-hours and weekend support as needed. Respond to emergencies promptly and take appropriate actions to minimize downtime and data loss.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly desirable.
  • Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V.
  • Remote Monitoring & Ticketing Systems: Experience with RMM tools and ticketing systems.
  • Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and Wi-Fi technologies.
  • Security Knowledge: Familiarity with firewalls, antivirus solutions, and industry best practices for cybersecurity.
  • Problem-Solving & Analytical Thinking: Strong ability to diagnose and resolve complex technical issues efficiently.
  • Communication & Customer Service: Excellent verbal and written communication skills, with a customer-focused approach to delivering high-quality service and building strong client relationships.
  • Time Management & Collaboration: Ability to manage multiple priorities in a fast-paced environment while working both independently and as part of a team.

Preferred Additional Qualifications
  • Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Automation: Familiarity with scripting and automation tools (e.g., PowerShell, Bash) to streamline processes.
  • Monitoring Tools: Knowledge of network and system monitoring tools (e.g., SolarWinds, Nanja, Auvik, etc.).
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Professional development and certification reimbursement
  • Opportunities for career advancement

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Compensation: $27.00 - $29.00 per hour
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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