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It Manager Jobs in Hamilton, ON (NOW HIRING)

2188186 ONTARIO INC

IT Administrator

Oakville, ON

CA$40K - CA$55K/yr

Job Summary Reporting to the IT Manager, the System and Network Administrator is responsible for designing, deploying, configuring, maintaining and monitoring all network activities and equipment in ...

PwC

Information Technology Audit Manager

Ottawa, ON

CA$84K - CA$134K/yr

Experienceinadvisingacrossa range of IT areas,suchas ITgovernance, IT service management, IT managementprocesses,vendorandcontractmanagement, ITcapability,assessments, IT support ...

ROCK Therapist

IT Operations Manager

Burlington, ON · Hybrid

The ROLE As ROCK's IT Operations Manager, you will provide technical leadership and operational oversight for our IT environment while helping advance ROCK's broader technology, data, and ...

Flynn Group of Companies

IT Project Manager

Mississauga, ON · On-site +1

CA$100K - CA$130K/yr

Reporting to the Director, ERP Systems we're looking for an IT Project Manager to manage complex projects with multiple stakeholders. These projects will typically be implementation of new software ...

Linamar

IT Project Manager

Guelph, ON · On-site

Project Manager, IT Job Summary The Project Manager, IT will oversee the planning, design, and execution of IT projects, managing budgets, timelines, and teams while ensuring alignment with business ...

Schema App

Senior IT Engineer

Guelph, ON · On-site

Hardware & On-Site IT: Manage company hardware throughout its lifecycle and regularly administer on-site IT services at Schema App's Guelph office. * Security & SOC 2: Maintain IT-owned SOC 2 ...

New

Schema App

Senior IT Engineer

Guelph, ON · Hybrid

Hardware & On-Site IT: Manage company hardware throughout its lifecycle and regularly administer on-site IT services at Schema App's Guelph office. * Security & SOC 2: Maintain IT-owned SOC 2 ...

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It Manager information

What does an IT manager do?

As an IT manager, you oversee the information technology aspects of a company. Your job duties include supervising IT staff, working with product vendors, and managing the maintenance and upgrades of the company's hardware and software systems. Your responsibilities are the management and the security of the company’s IT infrastructure. Depending on your company’s size, you coordinate with the internal software development team or with outside vendors to find cost-effective solutions for the company’s IT needs, based on functionality and scalability.

How does an IT manager typically collaborate with other departments within an organization?

IT Managers play a crucial role in bridging the gap between technical teams and other business units. They regularly meet with department heads to understand specific technology needs, coordinate on project timelines, and ensure that IT solutions align with organizational goals. Effective communication and collaboration are key, as IT Managers often lead cross-functional projects, provide technical guidance, and help troubleshoot issues that impact multiple departments. This collaborative approach ensures technology initiatives support overall business strategy and operational efficiency.

What are the key skills and qualifications needed to thrive as an IT manager, and why are they important?

To thrive as an IT Manager, you need a solid background in information technology, project management, and leadership, often supported by a bachelor’s degree in IT or related fields. Familiarity with IT infrastructure, network administration, security protocols, and certifications like CompTIA, PMP, or ITIL are typically essential. Strong communication, problem-solving, and team leadership skills help IT Managers coordinate teams and translate technical information for non-technical stakeholders. These skills are crucial to ensure efficient IT operations, effective project delivery, and alignment of technology initiatives with business goals.

What is the difference between It Manager vs Network Administrator?

AspectIT ManagerNetwork Administrator
CredentialsIT-related degrees, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, strategic planning, managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

While both roles involve IT infrastructure, the IT Manager focuses on strategic planning and team management, whereas the Network Administrator handles day-to-day network operations and troubleshooting. The IT Manager typically has broader responsibilities and higher-level decision-making authority.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They are responsible for overseeing IT infrastructure, cybersecurity, and implementing new systems, often requiring certifications like PMP or CISSP. The role offers strong job growth prospects as organizations prioritize digital transformation and cybersecurity measures.

What is the average salary of an IT manager?

The average salary of an IT manager varies by location and experience but typically ranges from $90,000 to $150,000 annually. Factors such as industry, company size, and certifications like PMP or CISSP can influence compensation levels.
More about It Manager jobs

What are the most commonly searched types of It jobs in Hamilton, ON?

The most popular types of It jobs in Hamilton, ON are:

What are popular job titles related to It Manager jobs in Hamilton, ON?

For It Manager jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching It Manager jobs in Hamilton, ON look for?

The top searched job categories for It Manager jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for It Manager jobs?

Cities near Hamilton, ON with the most It Manager job openings:

It Manager jobs near you
Infographic showing various It Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Insurance Operations & IT Manager

Morison Insurance Brokers Inc

Hamilton, ON • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

About Morison Insurance

Morison Insurance is a family-owned and operated independent brokerage with over 100 team members across six Southern Ontario locations. With over 30 years of growth built on personal relationships and genuine expertise, we're proud to be one of the region's most trusted names in insurance.

We're guided by five core values - Go Beyond, Evolve, Own It, Our Promise, and Unified - and we live them every day in how we serve our clients and support our team.

About the Role

This is a newly created, cross-functional leadership role for someone who thrives at the intersection of insurance operations and technology. As our Insurance Operations & IT Manager, you'll be responsible for the systems, processes, and compliance infrastructure that keep our brokerage running - across Morison Insurance and group of companies.


You'll be the go-to person when our insurance systems need to talk to each other, when a carrier relationship needs attention, when a regulatory change needs to be operationalized, or when a technology decision needs someone who understands what it means for the business. This is a role where you'll have genuine ownership and real impact.

What You'll Do

Insurance Systems Management

  • Own and administer Applied EPIC as our core broker management system - configuration, workflows, user access, data integrity, and reporting
  • Manage Pathway for document management and ensure its integration with EPIC is accurate and efficient
  • Oversee staff access and data flow across insurance company portals; manage broker codes and carrier connectivity including CSIO download standards
  • Manage day-to-day relationships with BlueButler and Quandri; identify and resolve integration gaps across the full platform ecosystem
  • Act as the internal escalation point for cross-system issues and provide leadership with recommendations on systems improvements

IT Leadership & Digital Transformation

  • Lead Morison's IT department
  • Drive digital transformation initiatives and oversee major IT projects including upgrades, migrations, and new platform implementations
  • Evaluate new technologies and present recommendations to leadership; manage vendor relationships with Applied, BlueButler, Pathway, Quandri, and others

Operational & Insurance Industry Compliance

  • Monitor regulatory and industry changes and translate them into operational action (e.g., SAB reforms, coverage requirement changes)
  • Complete CGI compliance reporting (semi-annual and annual); manage brokerage and location additions/removals
  • Maintain internal policies and procedures in line with current insurance regulatory standards

E&O, Bond & Cyber Insurance

  • Manage E&O, fidelity bond, and cyber liability policies for Morison Insurance and Aurora Underwriting Solutions
  • Coordinate renewals, mid-term changes, and claims activity; maintain accurate coverage records

Reporting

  • Produce and review mid-month and month-end operational books across entities; ensure accuracy and follow through on corrections
  • Generate expiry, client, activity, mailing list, sales, and cancellation reports; produce ad hoc reports as requested

Brokerage Acquisitions

  • Support operational due diligence and system integration for brokerage acquisitions
  • Coordinate onboarding of acquired brokerages into Morison's platforms, workflows, and carrier relationships

What You Bring

  • 5+ years of experience in insurance brokerage operations, IT management, or a combined role
  • Hands-on knowledge of Applied EPIC - including workflows, reporting, policy processing, and system administration
  • A solid understanding of how insurance systems connect - BMS (EPIC), company portals, document management, and automation platforms - and what happens when they don't
  • Experience managing IT vendors, projects, and support functions
  • Familiarity with carrier/company relations, broker code management, and portal administration
  • Strong organizational skills and the ability to manage competing priorities across multiple locations and entities
  • Clear, confident communicator - equally comfortable with a technology vendor, a carrier rep, or a leadership team
  • RIBO licence is an asset; experience with Pathway, BlueButler, Quandri, or CGI compliance is a definite plus

What We Offer

  • Competitive salary commensurate with experience
  • Comprehensive group benefits - health, dental, and vision
  • RRSP matching program - 7.5%
  • Generous vacation and paid personal days
  • Extra days off at Christmas
  • Early Friday close on long weekends, May through October
  • Employee Assistance Program (EAP)
  • A values-driven, family-oriented culture that invests in its people
  • The opportunity to shape a brand new role and make a meaningful impact across a growing organization

If this sounds like the right fit, we'd love to hear from you. Please submit your resume.

We thank all applicants for their interest. Only those selected for an interview will be contacted.


Morison Insurance is an equal opportunity employer. Disability-related accommodations are available throughout our recruitment process. Please contact us at accessibility@morisoninsurance.ca or inform your interviewer at any stage.

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