ZipRecruiter

Log In

1

It Infrastructure Support Technician Jobs (NOW HIRING)

mcw

IT Support Tech, Senior

Bakersfield, CA · On-site

$22.25 - $30.50/hr

The IT Support Technician provides comprehensive technical support across the organization ... infrastructure reliability, and documentation that empowers end users and junior technicians. What ...

Elanco

IT Infrastructure Technician

Clinton, IN · On-site

Your Role: IT Infrastructure Technician The TechOps team supports Elanco Manufacturing and Research and Development sites across North America. As an IT Infrastructure Technician , you will be based ...

ICR, Inc.

IT Support Technician - Colorado

Aurora, CO · On-site

$78K - $123K/yr

IT Support Technician Aurora, CO / Meridian, CO / Lonetree, CO Applications will be accepted on an ... Support the IT infrastructure team including patching, rebooting, and performing physical ...

LVT

Manager, IT Infrastructure

American Fork, UT · On-site

Define and execute the corporate IT infrastructure roadmap in close alignment with Security, Engineering, and Business Operations to proactively support headcount and footprint growth. * Metrics ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Washington, DC · On-site

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

... IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... This team also has architectural responsibilities in the areas of end-user computer infrastructure ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsNetworking JobsNetwork Engineer JobsIT Infrastructure Support Technician Jobs

It Infrastructure Support Technician information

See salary details

$15

$28

$52

How much do it infrastructure support technician jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it infrastructure support technician in the United States is $28.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.29 per hour, depending on experience, location, and employer.

What is an IT infrastructure support technician?

IT Infrastructure Support Technicians are professionals responsible for maintaining, troubleshooting, and supporting an organization's IT systems and network infrastructure. They ensure that servers, networks, and related hardware and software run efficiently and securely. Their duties often include installing and configuring equipment, monitoring system performance, resolving technical issues, and assisting users with IT-related problems. This role is essential for minimizing downtime and ensuring that business operations run smoothly.

What are the key skills and qualifications needed to thrive as an IT infrastructure support technician?

To thrive as an IT Infrastructure Support Technician, you need a solid understanding of networking, hardware troubleshooting, operating systems, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Windows Server Fundamentals. Familiarity with tools like Active Directory, ticketing systems, and remote desktop software is commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help technicians address user issues and collaborate with IT teams. These skills ensure reliable system performance, minimize downtime, and support organizational productivity.

What are the most common challenges faced by IT infrastructure support technicians, and how can they be addressed?

IT Infrastructure Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple high-priority requests simultaneously, and keeping up with rapidly evolving technologies. To address these, technicians benefit from strong organizational and communication skills, continuous learning through certifications or training, and effective collaboration with other IT team members. Building a solid knowledge base, staying calm under pressure, and proactively documenting solutions also help streamline problem-solving and improve efficiency in the role.

What is the difference between It Infrastructure Support Technician vs Network Support Specialist?

AspectIt Infrastructure Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+; Cisco CCNA often preferredCompTIA Network+, Cisco CCNA, or CCNP
Work EnvironmentData centers, corporate IT departments, help desksNetwork operations centers, enterprise networks, troubleshooting
Employer & Industry UsageIT service providers, corporate IT teams, government agenciesTelecommunications, large enterprises, ISPs
Common Search & ComparisonYesYes

The It Infrastructure Support Technician primarily focuses on maintaining and supporting overall IT infrastructure, including servers, hardware, and software systems. In contrast, a Network Support Specialist specializes in network-specific issues such as configuring, troubleshooting, and optimizing network hardware and connectivity. While both roles require similar certifications and work environments, their core responsibilities differ, with the technician handling broader infrastructure and the specialist focusing on networks.

What does an IT Infrastructure Support Technician do?

An IT Infrastructure Support Technician is responsible for maintaining and troubleshooting an organization’s computer networks, servers, hardware, and software systems. They often install, configure, and update equipment, and may use tools like remote management software. Strong problem-solving skills and knowledge of networking protocols are essential for this role.

What cities are hiring for It Infrastructure Support Technician jobs?

Cities with the most It Infrastructure Support Technician job openings:

What states have the most It Infrastructure Support Technician jobs?

States with the most job openings for It Infrastructure Support Technician jobs include:

What are popular job titles related to It Infrastructure Support Technician jobs?

For It Infrastructure Support Technician jobs, the most frequently searched job titles are:

It Infrastructure Support Technician jobs near you
Infographic showing various It Infrastructure Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $58,269 per year, or $28 per hour.

IT Support Tech, Senior

Bakersfield, CA • On-site

mcw
Construction • 1 - 10 employees
Learn more about mcwexternal

$22.25 - $30.50/hr

Full-time

Posted 22 days ago

Job description

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians. 

What You Will Do:

Technical Support & Troubleshooting:

  • Deliver Tier 1–2 support for internal users across multiple sites
  • Resolve a broad range of hardware and software issues via the service desk
  • Independently diagnose and troubleshoot complex problems; escalate where necessary
  • Foster relationships with end users through responsive communication and issue resolution

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards
  • Support lifecycle management of IT equipment across locations

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting
  • Monitor and maintain network devices, addressing routine performance issues
  • Contribute to infrastructure improvements and system reliability

Documentation & Field Support:

  • Develop and update technical documentation and user guides
  • Maintain service records in the ticketing platform

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required
  • Associate’s degree in Information Technology or a related field preferred

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role
  • Familiarity with Microsoft Office Suite and service desk platforms
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues

Licenses/Certifications:

  • CompTIA Fundamentals +/ CompTIA A + or Comparable

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment
  • Excellent customer service and organizational skills
  • Effective written and verbal communication abilities
  • Ability to multi-task and manage time efficiently
  • Proficiency in supporting diverse networks and IT systems
  • Willingness to travel frequently and adjust to changing schedules

Apply