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It Helper Jobs in Utah (NOW HIRING)

Nanoheal

IT Inside Sales Representative

Lehi, UT

... IT processes. The Inside Sales Representative will be given the opportunity to operate ... company's help desk needs. This proactive approach provides clients greater efficiency as their ...

Nanoheal

IT Inside Sales Representative

Lehi, UT · On-site

... IT processes. The Inside Sales Representative will be given the opportunity to operate ... company's help desk needs. This proactive approach provides clients greater efficiency as their ...

Nanoheal

IT Inside Sales Representative

Lehi, UT

... IT processes. The Inside Sales Representative will be given the opportunity to operate ... company's help desk needs. This proactive approach provides clients greater efficiency as their ...

Nanoheal

IT Inside Sales Representative

Lehi, UT · On-site

... IT processes. The Inside Sales Representative will be given the opportunity to operate ... company's help desk needs. This proactive approach provides clients greater efficiency as their ...

L&W Supply Corporation

Helper / Stocker (7217)

Saint George, UT · On-site

$13.25 - $16.50/hr

The Helper / Stocker provides delivery support to the L&W Supply branch location. In this role, you ... Cleaning up debris created by the delivery process and properly disposing of it before leaving the ...

Geneva Rock Products

Mixer Driver - Helper

Helper, UT · On-site

Helper, UT If you're looking for a career change, here are three reasons you should be applying to ... It is intended to be an accurate reflection of the principle job elements essential for making ...

Geneva Rock Products

Mixer Driver - Helper

Helper, UT · On-site

Helper, UT If you're looking for a career change, here are three reasons you should be applying to ... It is intended to be an accurate reflection of the principle job elements essential for making ...

RainFocus

Helpdesk Technician

Orem, UT · On-site

$17.50 - $23.50/hr

We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. What You'll Experience with Your Job A Helpdesk Technician plays a ...

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It Helper information

What does an IT helper do?

An IT Helper assists with basic technical support tasks in an organization, such as setting up computers, troubleshooting hardware and software issues, and providing general assistance to users. They often help maintain computer systems, install updates, and ensure that equipment is running smoothly. IT Helpers are typically the first point of contact for employees experiencing technical difficulties and may escalate more complex problems to senior IT staff. Their role is essential in keeping everyday technology operations running efficiently.

What are the key skills and qualifications needed to thrive as an IT helper, and why are they important?

To thrive as an IT Helper, you need a foundational understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant diploma or certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help IT Helpers effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and ensuring user satisfaction in a technology-dependent work environment.

What are some common challenges IT helpers face when supporting end-users, and how can they effectively address them?

IT Helpers often encounter challenges such as communicating complex technical information to users with varying levels of technical knowledge, managing multiple support requests simultaneously, and quickly diagnosing issues across diverse hardware and software environments. To address these challenges, successful IT Helpers practice active listening, use clear and simple language, prioritize tasks based on urgency, and continually update their technical skills. Building strong relationships with end-users and collaborating closely with the broader IT team also helps in resolving issues efficiently and maintaining a positive support experience.

What is the difference between It Helper vs Network Technician?

AspectIt HelperNetwork Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Advanced networking certifications (e.g., Cisco CCNA)
Work EnvironmentSupport desks, small offices, retailData centers, corporate networks, ISPs
Job ResponsibilitiesBasic troubleshooting, hardware setup, user supportNetwork setup, configuration, troubleshooting
Industry UsageCommon in retail, small business, educational institutionsCommon in telecom, large corporations, IT service providers

While both roles involve IT support, an It Helper primarily handles basic troubleshooting and user support, whereas a Network Technician specializes in network infrastructure and configuration. The roles often overlap in entry-level environments, but Network Technicians typically require more advanced networking skills and certifications.

Are IT help desk jobs hard to get?

IT help desk jobs can be competitive, especially for entry-level positions, but they often require basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Gaining experience with common tools and troubleshooting procedures can improve your chances of securing such roles.

What are the most commonly searched types of It jobs in Utah?

The most popular types of It jobs in Utah are:

What are popular job titles related to It Helper jobs in Utah?

For It Helper jobs in Utah, the most frequently searched job titles are:

What job categories do people searching It Helper jobs in Utah look for?

The top searched job categories for It Helper jobs in Utah are:

What cities in Utah are hiring for It Helper jobs?

Cities in Utah with the most It Helper job openings:

It Helper jobs near you
Infographic showing various It Helper job openings in Utah as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution.

Onsite IT/EMR Technician

Granger Medical

Taylorsville, UT • On-site

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Granger Medical Clinic rating

3.1

Company rating: 3.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Onsite IT/EMR Technician
The Onsite IT/EMR Technician provides hands-on technical support across clinic and business locations, combining field support with entry-level Electronic Medical Record (EMR) assistance. This role troubleshoots hardware, peripherals, and basic EMR workflows, coordinates with centralized IT teams, and ensures staff have the reliable tools needed to support uninterrupted patient care. This position will work primarily out of our Taylorsville, UT location with travel to clinics as needed.
Knowledge, Skills, and Abilities:
    • Strong hands-on hardware and software troubleshooting abilities.
    • Foundational knowledge of Windows operating systems, Microsoft 365, network connectivity, and clinical peripherals.
    • Basic understanding of healthcare operations, clinical workflows, and EMR navigation.
    • Excellent communication, customer service, and documentation discipline.
    • Ability to handle high-pressure situations calmly, prioritizing patient-impacting issues.

Essential Functions and Duties:
  • Onsite Technical Support: Troubleshoot and resolve physical hardware, software, connectivity, and peripheral issues for desktops, laptops, printers, scanners, phones, and signature pads, responding to tickets that require physical presence, supporting all staff and coordinating with Help Desk staff when on-site troubleshooting is required.
  • EMR Specialist I Support: Assist users with routine EMR issues (login access, scheduling, scanning, tasking, documentation, prescriptions, and referrals) and problem solve core issues. Document EMR issues clearly with technical steps for reproduction as well as urgency/escalation notes. Escalate complex EMR build, configuration, interface, reporting, billing, provider, or vendor-related issues to EMR Specialist II or EMR Administrator.
  • Device Deployment & Lifecycle: Install, configure, relocate, and retire endpoint hardware. Prepare workstations according to IT standards and verify network/EMR readiness before deployment. Perform proper inventory standards and remove outdated, damaged, or retired equipment for disposal, reuse, or tracking.
  • Peripheral & Network Troubleshooting: Support local/network printers, label printers, and clinical scanners. Perform basic physical network troubleshooting (cabling, port checks, Wi-Fi connectivity) and coordinate complex infrastructure fixes with the network team.
  • Clinic Moves & Changes: Support office relocations and department reconfigurations, collaborating with facilities, vendors, and leadership to minimize downtime. Document completed moves, equipment changes, access needs, and follow-up work required.
  • Ticket Management & Communication: Maintain accurate, timely documentation in the ticketing system. Prioritize issues based on patient care impact and translate technical concepts into plain language for clinical users. Maintain professionalism during urgent, high-pressure or patient-care impacting situations.
  • Compliance & Security: Strictly adhere to HIPAA, privacy, cybersecurity, and data protection policies when handling equipment, credentials, and patient-related workflows. Report suspected phishing, malware, unauthorized access, lost equipment, privacy issues, or security concerns according to policy.

Education and Experience:
  • High School Degree or equivalent.
  • 1 year experience in desktop support, help desk, healthcare technology, or EMR support, preferred.
  • Valid driver's license and reliable transportation for travel between clinic locations.

Physical Requirements and Working Conditions:
  • May require lifting/moving desktops, computer peripherals, and other equipment.
  • Repetitive motion associated with operating a computer and other office equipment
  • May require occasional evening or weekend work during upgrades, moves, outages, go-lives, or special projects.
  • May require participation in an on-call or escalation rotation, if assigned.
  • Requires working in clinics, business offices, IT work areas, and remote support environments, including needed travel for in-person visits.

Granger Medical Clinic offers competitive wages and excellent benefits.
Benefits include:
  • Vision
  • Dental
  • Medical
  • Sick Leave
  • Paid Time Off
  • Life Insurance
  • Paid Maternity Leave
  • Tuition Reimbursement
  • Short- and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Health Savings and Flexible Spending Accounts
  • 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.
Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

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