ZipRecruiter

Log In

1

It Helper Jobs in Utah (NOW HIRING)

Protek Support

Be Seen First

Tier 2+ IT MSP Helpdesk Engineer

Sandy, UT · On-site

$47K - $68K/yr

Apply today and help us deliver exceptional IT experiences for our clients. Company Description At Protek, we don't just fix computers. We keep businesses running, protect them from cyber threats ...

Centuri Group, Inc.

Welder Helper

Centerville, UT · On-site

$15 - $18.75/hr

As a Welder Helper, you support Journeyman Welders by ensuring tools and workplace are safe ... It reflects management's assignment of essential functions, and does not exclude or restrict the ...

Centuri Construction Group

Welder Helper

Centerville, UT · On-site

$15 - $18.75/hr

As a Welder Helper, you support Journeyman Welders by ensuring tools and workplace are safe ... It reflects management's assignment of essential functions, and does not exclude or restrict the ...

Amteck, LLC

Electrical Helper - Cincinnati

Springville, UT · On-site

$15.75 - $20.25/hr

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it ... Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We ...

Amteck, LLC

Electrical Helper - Cincinnati

Saint George, UT · On-site

$16 - $20.50/hr

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it ... Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We ...

Amteck, LLC

Electrical Helper - Cincinnati

Salt Lake City, UT · On-site

$16.50 - $21/hr

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it ... Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We ...

Amteck, LLC

Electrical Helper - Greenwood, SC

Springville, UT · On-site

$15.75 - $20.25/hr

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it ... Amteck is hiring electrical helpers to join our team in Greenwood, SC! We offer long-term ...

CenCore LLC

Future IT Roles

Springville, UT · On-site

... Azure, GCP) Help Desk / Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting ... Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.) * Ability to obtain ...

Brevium

IT Level 2

American Fork, UT · On-site

$60K - $70K/yr

Two or more years of professional IT experience supporting users, endpoints, or business systems ... will help a candidate become productive faster. Experience with endpoint security tooling or ...

Brevium

IT Level 2

American Fork, UT · On-site

$60K - $70K/yr

Two or more years of professional IT experience supporting users, endpoints, or business systems ... will help a candidate become productive faster. Experience with endpoint security tooling or ...

next page

Showing results 1-20

All JobsIt Helper JobsIt Helper Jobs in Utah

It Helper information

What does an IT helper do?

An IT Helper assists with basic technical support tasks in an organization, such as setting up computers, troubleshooting hardware and software issues, and providing general assistance to users. They often help maintain computer systems, install updates, and ensure that equipment is running smoothly. IT Helpers are typically the first point of contact for employees experiencing technical difficulties and may escalate more complex problems to senior IT staff. Their role is essential in keeping everyday technology operations running efficiently.

What are the key skills and qualifications needed to thrive as an IT helper, and why are they important?

To thrive as an IT Helper, you need a foundational understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant diploma or certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help IT Helpers effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and ensuring user satisfaction in a technology-dependent work environment.

What are some common challenges IT helpers face when supporting end-users, and how can they effectively address them?

IT Helpers often encounter challenges such as communicating complex technical information to users with varying levels of technical knowledge, managing multiple support requests simultaneously, and quickly diagnosing issues across diverse hardware and software environments. To address these challenges, successful IT Helpers practice active listening, use clear and simple language, prioritize tasks based on urgency, and continually update their technical skills. Building strong relationships with end-users and collaborating closely with the broader IT team also helps in resolving issues efficiently and maintaining a positive support experience.

What is the difference between It Helper vs Network Technician?

AspectIt HelperNetwork Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Advanced networking certifications (e.g., Cisco CCNA)
Work EnvironmentSupport desks, small offices, retailData centers, corporate networks, ISPs
Job ResponsibilitiesBasic troubleshooting, hardware setup, user supportNetwork setup, configuration, troubleshooting
Industry UsageCommon in retail, small business, educational institutionsCommon in telecom, large corporations, IT service providers

While both roles involve IT support, an It Helper primarily handles basic troubleshooting and user support, whereas a Network Technician specializes in network infrastructure and configuration. The roles often overlap in entry-level environments, but Network Technicians typically require more advanced networking skills and certifications.

Are IT help desk jobs hard to get?

IT help desk jobs can be competitive, especially for entry-level positions, but they often require basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Gaining experience with common tools and troubleshooting procedures can improve your chances of securing such roles.

What are the most commonly searched types of It jobs in Utah?

The most popular types of It jobs in Utah are:

What are popular job titles related to It Helper jobs in Utah?

For It Helper jobs in Utah, the most frequently searched job titles are:

What job categories do people searching It Helper jobs in Utah look for?

The top searched job categories for It Helper jobs in Utah are:

What cities in Utah are hiring for It Helper jobs?

Cities in Utah with the most It Helper job openings:

It Helper jobs near you
Infographic showing various It Helper job openings in Utah as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution.

Tier 2+ IT MSP Helpdesk Engineer

Protek Support

Sandy, UT • On-site

$47K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Build Your Career. Solve Meaningful Problems.

Protek is a growing Managed Services Provider (MSP) that believes supporting great employees leads to exceptional client experiences. We invest in our team through training, certifications, career development, and industry-leading tools—all while maintaining a healthy work-life balance.

We're looking for an experienced Tier 2 Service Desk Engineer who enjoys solving technical challenges, helping clients, and mentoring teammates.

What You'll Do

  • Troubleshoot and resolve escalated Windows, Microsoft 365, networking, server, and cloud issues
  • Support Microsoft 365, Entra ID, Active Directory, Windows Server, and Google Workspace
  • Troubleshoot Apple devices (macOS, iPhone, and iPad) in business environments
  • Own tickets from start to finish while providing exceptional client communication
  • Identify root causes and recommend long-term solutions
  • Mentor Tier 1 technicians and contribute to documentation and knowledge sharing
  • Follow security, documentation, and SLA best practices

What We're Looking For

  • 3+ years of IT support experience
  • Strong Microsoft 365, Active Directory, and Windows administration skills
  • Experience supporting Apple devices and Google Workspace
  • Knowledge of DNS, DHCP, TCP/IP, VPNs, firewalls, and networking
  • Excellent troubleshooting, communication, and documentation skills
  • MSP experience preferred

Why Protek?

  • Clear career path and advancement opportunities
  • Professional training and certification support
  • Collaborative team culture
  • Diverse technical challenges
  • Industry-leading tools
  • Healthy work-life balance

Compensation & Benefits

  • Competitive salary (DOE)
  • Full-time, on-site
  • Monday–Friday, 8:00 AM–5:00 PM with rotating on-call schedule
  • Health, dental & vision insurance
  • 401(k) with company match
  • Paid time off & holidays
  • Performance incentives
  • Ongoing training and certification opportunities

Ready to Join Us?

If you're passionate about technology, enjoy solving complex problems, and want to grow your IT career with a team that values ownership, collaboration, and continuous improvement, we'd love to hear from you.

Apply today and help us deliver exceptional IT experiences for our clients.

Company Description

At Protek, we don't just fix computers.

We keep businesses running, protect them from cyber threats, build technology roadmaps, and occasionally perform what clients describe as “IT wizardry.”

Our team believes technology should make life easier, not create more headaches. That's why our clients trust us to solve problems, answer questions, and rescue them when things go sideways.

We're growing, and we're looking for a Level 2 Technician who enjoys solving the difficult stuff and mentoring others along the way.