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It Helpdesk Intern Jobs in Rutherford, NJ (NOW HIRING)

childcenterny

IT Helpdesk Support

Forest Hills, NY

Own and manage the help desk ticket queue * Escalate unresolved or advanced technical issues to senior IT staff * Coordinate deployment and setup of IT equipment * Perform onboarding and offboarding ...

childcenterny

IT Helpdesk Support

Forest Hills, NY

Own and manage the help desk ticket queue * Escalate unresolved or advanced technical issues to senior IT staff * Coordinate deployment and setup of IT equipment * Perform onboarding and offboarding ...

WHEDco Careers Page

IT Intern

Bronx, NY

$22/hr

Title: IT Intern Location: 50 East 168th Street, Bronx, NY 10452 Reports to: Director of Information Technology About Us: The Women's Housing and Economic Development Corporation (WHEDco) is a ...

Xpansiv

IT Support Intern

New York, NY

$30 - $35/hr

Position Summary The IT Support Intern will join the IT team in a hands-on, learning-focused role ... IT team. * Help investigate and troubleshoot technical issues by gathering information, testing ...

Xpansiv

IT Support Intern

New York, NY · On-site

$30 - $35/hr

Position Summary The IT Support Intern will join the IT team in a hands-on, learning-focused role ... guidance of the IT team. * Help investigate and troubleshoot technical issues by gathering ...

Panasonic

IT Sourcing Intern

Newark, NJ · On-site

$15.75 - $21/hr

We are looking for a motivated and detail-oriented IT Sourcing Intern to join our team and contribute to a special global project focused on reviewing the IT landscape and supporting ongoing IT ...

Gagosian

Technology Intern

Manhattan, NY · On-site

$18/hr

Director of Information Technology Compensation: $18.00 / hour Description Gagosian is seeking a motivated, tech-savvy Technology Department Intern to join our Fall Internship Program starting on ...

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It Helpdesk Intern information

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How much do it helpdesk intern jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for it helpdesk intern in Rutherford, NJ is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.62 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are popular job titles related to It Helpdesk Intern jobs in Rutherford, NJ?

For It Helpdesk Intern jobs in Rutherford, NJ, the most frequently searched job titles are:

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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Rutherford, NJ as of August 2026, with employment types broken down into 17% Internship, 1% As Needed, 52% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,970 per year, or $17.8 per hour.

Experienced IT Helpdesk Technician

Manhattan, NY • On-site

Evade Solutions Inc
See more jobs at Evade Solutions Incexternal

Part-time

Re-posted 10 days ago

Job description

Benefits:
  • Help or transport service
  • Opportunity for advancement
  • Training & development

Experienced IT Helpdesk Technician
Part-Time position
 
Job Summary
NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and hands-on experience supporting desktops, laptops, networks, and common business applications in a fast-paced environment.
 
Key Responsibilities
  • Provide Level 2 (and advanced Level 1) technical support for hardware, software, and network issues
  • Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365, email, and common business applications
  • Support user accounts, permissions, and security using Active Directory, Azure AD, and related tools
  • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN)
  • Install, configure, and maintain desktops, laptops, printers, and mobile devices
  • Escalate complex issues to senior IT staff or vendors when required, following established procedures
  • Document incidents, solutions, and procedures in the ticketing system and knowledge base
  • Participate in system upgrades, rollouts, and IT projects as needed
  • Ensure compliance with security policies and data protection standards
Required Qualifications
  • 2/3 years of experience in an IT helpdesk or technical support role
  • Strong knowledge of Windows environments (Windows 10/11, Windows Server basics)
  • Hands-on experience with Active Directory, Group Policy, and user management
  • Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP)
  • Excellent problem-solving and communication skills
  • Ability to manage multiple issues and prioritize effectively
Preferred Qualifications
  • Experience with macOS and mobile device management 
  • Basic knowledge of firewalls, VPNs, and endpoint security solutions
  • Experience supporting remote users and hybrid work environments
Soft Skills
  • Strong customer service orientation
  • Clear verbal and written communication
  • Patience and professionalism under pressure
  • Ability to work independently and as part of a team
Work Environment
  • Office-based, midtown Manhattan (near Grand Central Station)
  • May require occasional after-hours 
  • 3-4 days part-time position (9 to 5pm)
Compensation & Benefits
  • Salary: to be discussed during the interview process
  • Ongoing training and certification support
  • Career growth opportunities within the IT team