ZipRecruiter

Log In

1

It Helpdesk Intern Jobs in Rutherford, NJ (NOW HIRING)

City of New York

IT Helpdesk Representative

Manhattan, NY · On-site

$70K - $80K/yr

The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving ...

accessiBe

Information Technology Intern

New York, NY

$16.50 - $22/hr

About the Role As an Information Technology Intern, you'll work closely with our IT team to support ... Triage help desk tickets, gather relevant details, document troubleshooting steps, and escalate ...

accessiBe

Information Technology Intern

New York, NY · On-site

$16.50 - $22/hr

About the Role As an Information Technology Intern, you'll work closely with our IT team to support ... Triage help desk tickets, gather relevant details, document troubleshooting steps, and escalate ...

Thea Energy

IT Intern

Kearny, NJ · On-site

$20/hr

Position Overview We are looking for a motivated, tech-savvy IT Intern to join our IT team. In this ... Help Desk Support: Assist with initial triage, troubleshooting, and resolution of hardware ...

Panasonic

IT Sourcing Intern

Newark, NJ · On-site

$15.75 - $21/hr

We are looking for a motivated and detail-oriented IT Sourcing Intern to join our team and contribute to a special global project focused on reviewing the IT landscape and supporting ongoing IT ...

The Atlantic Group

IT Analyst

Manhattan, NY · On-site

Provide IT helpdesk support, resolving hardware, software, and network issues * Support and maintain Windows 11, Lenovo X1, Windows Servers, and macOS platforms * Troubleshoot and support networking ...

Heidi Health

IT Administrator

New York, NY · On-site

$110K - $135K/yr

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help ... You'll work closely with our Operations & Strategy Lead to shape our IT strategy, with the ...

next page

Showing results 1-20

All JobsIt Helpdesk Intern JobsIt Helpdesk Intern Jobs in Rutherford, NJ

It Helpdesk Intern information

See Rutherford, NJ salary details

$9

$17

$26

How much do it helpdesk intern jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for it helpdesk intern in Rutherford, NJ is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What job categories do people searching It Helpdesk Intern jobs in Rutherford, NJ look for? The top searched job categories for It Helpdesk Intern jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for It Helpdesk Intern jobs? Cities near Rutherford, NJ with the most It Helpdesk Intern job openings:
It Helpdesk Intern jobs near you
IT Helpdesk Representative

IT Helpdesk Representative

City of New York

Manhattan, NY

Full-time

Posted 8 days ago

City Of New York rating

7.1

Company rating: 7.1 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

516th of 693 rated public administrative organizations

Job description

Job Description

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.
The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a commitment to providing exceptional customer service. Responsibilities include, but are not limited to, the following:
- Under general direction, with wide latitude for independent initiative and judgment, provide technical assistance, service functions, and administrative tasks in maintaining, troubleshooting, repairing, or replacing computer/software components for DOP staff.
- Annotate and monitor inquiries and service requests.
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Respond to and resolve user inquiries via phone, email, or in-person.
- Document and track all support requests and resolutions in the helpdesk system.
- Maintain and update technical documentation and user guides.
- Collaborate with other IT team members to address complex issues and improve overall IT services.
- Provide training and support to end-users on various IT systems and applications.
- Follow call and email "scripts" when handling different topics and respond with updates in a timely manner.
- Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
- Maintain accurate documentation of communication on service requests and work orders performed.
- Check indicators and determine the proper functioning of equipment to resolve hardware and software issues.
- Follow standard operating procedures and policies as directed by management.
- Create e-mail templates and draft user tutorials. Create and update reports and spreadsheets and other data-entry tasks.
*Maximum salary is not guaranteed.
COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What City Of New York employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply