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It Helpdesk Intern Jobs in Decatur, AL (NOW HIRING)

Griffon Aerospace

IT Technician - Intern

Madison, AL · On-site

$13.50 - $18/hr

About the Role Griffon Aerospace is seeking a motivated IT Technician Intern to join our ... Provide Tier 1 helpdesk support to end users, resolving hardware, software, and connectivity issues ...

Griffon Aerospace

IT Technician - Intern

Madison, AL · On-site

$13.50 - $18/hr

About the Role Griffon Aerospace is seeking a motivated IT Technician Intern to join our ... Provide Tier 1 helpdesk support to end users, resolving hardware, software, and connectivity issues ...

Momentum

Junior IT Specialist

Huntsville, AL · On-site

$45K - $49K/yr

We're a high-energy, high-growth team and we love to win. Junior IT Help Desk The Junior IT Help Desk performs IT duties while working as part of a team with more experienced government and ...

Momentum

Junior IT Specialist

Huntsville, AL

We're a high-energy, high-growth team and we love to win. Junior IT Help Desk The Junior IT Help Desk performs IT duties while working as part of a team with more experienced government and ...

Momentum

Junior IT Specialist

Huntsville, AL · On-site

We're a high-energy, high-growth team and we love to win. Junior IT Help Desk The Junior IT Help Desk performs IT duties while working as part of a team with more experienced government and ...

Momentum

Junior IT Specialist

Huntsville, AL · On-site

We're a high-energy, high-growth team and we love to win. Junior IT Help Desk The Junior IT Help Desk performs IT duties while working as part of a team with more experienced government and ...

Radiance Technologies

Radiance University Intern

Huntsville, AL · On-site

$14.75 - $19.75/hr

Radiance Technologies, an employee-owned prime contractor serving the DoD, national intelligence ... In this role, you will assist in data compilation / presentation, help plan and execute events, and ...

Hyco Alabama, LLC

IT Specialist

Arab, AL

The IT Support Technician is the first line of support for users both in the office and ... which help HYCO achieve its core objectives. Qualifications EDUCATION / EXPERIENCE REQUIRED ...

Hyco Alabama, LLC

IT Specialist

Arab, AL · On-site

The IT Support Technician is the first line of support for users both in the office and ... which help HYCO achieve its core objectives. Qualifications EDUCATION / EXPERIENCE REQUIRED • ...

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How much do it helpdesk intern jobs pay per hour?

As of May 31, 2026, the average hourly pay for it helpdesk intern in Decatur, AL is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What job categories do people searching It Helpdesk Intern jobs in Decatur, AL look for? The top searched job categories for It Helpdesk Intern jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for It Helpdesk Intern jobs? Cities near Decatur, AL with the most It Helpdesk Intern job openings:
It Helpdesk Intern jobs near you
DoD Information Technology HelpDesk

DoD Information Technology HelpDesk

Griffin Associates

Huntsville, AL

Other

Posted 26 days ago

Job description

GRIFFIN Recruiters
Job Openings >> DoD Information Technology HelpDesk
DoD Information Technology HelpDesk
Summary
Title: DoD Information Technology HelpDesk ID: 1218 Location: Huntsville, AL
More about this job >
Description

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience
**Apply with Resume!

  • Work Authorization/Security Clearance
  • Department of Defense (DoD) Secret security clearance, or the ability to obtain one
  • Required: High School or better.
  • Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19.

Overview

  • Experience Required: 2 years: Computer applications and operation of existing computer programs
  • High school diploma or equivalent.
  • Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware.
  • Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +.
  • Excellent PC and network troubleshooting skills.

Preferred Education and Experience

  • Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS)
  • IT Help Desk experience.

Summary/Objective

  • Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software.
    • Install software on personal computers (PCs).
    • Prepare new PCs for use, and previously used PCs for reuse.
    • Perform routine maintenance of PC hardware and software.
    • Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution.
  • Administer PC users' IT, including ensuring compliance with security requirements.

Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek

Travel:  None.

**APPLY WITH RESUME!

Apply Now
 
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Griffin & Associates P.C. logo

About Griffin & Associates P.C.

Sourced by ZipRecruiter

Griffin & Associates serves individuals and Privately held Businesses for all their tax, Business advisory, and Financial Planning service needs. As our clients’ most trusted advisor, We always serve our Clients’ best interests with utmost Integrity and Objectivity.

Industry

Accounting services

Company size

11 - 50 Employees

Headquarters location

Norcross, GA, US

Year founded

1982

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