IT Helpdesk Technician
Seattle, WA · On-site
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
IT Helpdesk Technician
Seattle, WA · On-site
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
... coordination, and related operational tasks. Requirements Job Qualifications: Minimum 1. Relevant ... help, and escalate appropriately. 8. Ability to communicate professionally in English with ...
... coordination, and related operational tasks. Requirements Job Qualifications: Minimum 1. Relevant ... help, and escalate appropriately. 8. Ability to communicate professionally in English with ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
... coordination, and related operational tasks. Requirements Job Qualifications: Minimum 1. Relevant ... help, and escalate appropriately. 8. Ability to communicate professionally in English with ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
... coordination, and related operational tasks. Requirements Job Qualifications: Minimum 1. Relevant ... help, and escalate appropriately. 8. Ability to communicate professionally in English with ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
... coordination, and related operational tasks. Requirements: Job Qualifications: Minimum 1. Relevant ... help, and escalate appropriately. 8. Ability to communicate professionally in English with ...
Quick apply
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
... coordination, and related operational tasks. Requirements: Job Qualifications: Minimum 1. Relevant ... help, and escalate appropriately. 8. Ability to communicate professionally in English with ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware, software, and network-related issues. This entry-level role is responsible for responding to service ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware, software, and network-related issues. This entry-level role is responsible for responding to service ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
IT Service and Support Management - Oversee IT helpdesk operations, incident resolution, ticketing systems, and service level agreements (SLAs) to ensure high availability and quality end-user ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
IT Service and Support Management - Oversee IT helpdesk operations, incident resolution, ticketing systems, and service level agreements (SLAs) to ensure high availability and quality end-user ...
IT PROJECT COORDINATOR HYBRID (Seattle, WA) 24162 At Wimmer Solutions, we believe care creates ... Create and help execute comprehensive change management strategies and communication plans.
IT PROJECT COORDINATOR HYBRID (Seattle, WA) 24162 At Wimmer Solutions, we believe care creates ... Create and help execute comprehensive change management strategies and communication plans.
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Project Coordinator
Seattle, WA · On-site
As an IT Project Coordinator, you will play a pivotal role in supporting successful IT projects and ... Create and help execute comprehensive change management strategies and communication plans.
IT Project Coordinator
Seattle, WA · On-site
As an IT Project Coordinator, you will play a pivotal role in supporting successful IT projects and ... Create and help execute comprehensive change management strategies and communication plans.
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be ... Implement MFA enforcement and baseline security policies in coordination with the Security Engineer ...
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be ... Implement MFA enforcement and baseline security policies in coordination with the Security Engineer ...
... IT helpdesk troubleshooting for our internal team. Responsibilities : Governance, Compliance ... Asset Lifecycle Coordination & Logistics * End-to-End Tracking: Supervise and execute the physical ...
... IT helpdesk troubleshooting for our internal team. Responsibilities : Governance, Compliance ... Asset Lifecycle Coordination & Logistics * End-to-End Tracking: Supervise and execute the physical ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
Familiarity with private equity or parent company structures, including reporting and IT governance expectations. * IT Service and Support Management - Oversee IT helpdesk operations, incident ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
Familiarity with private equity or parent company structures, including reporting and IT governance expectations. * IT Service and Support Management - Oversee IT helpdesk operations, incident ...
IT Services Technician
Seattle, WA · On-site
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Seattle, WA · On-site
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Senior IT Asset Manager
Bothell, WA · On-site
Asset Lifecycle Coordination & Logistics * End-to-End Tracking: Supervise and execute the physical ... Functional IT Helpdesk Troubleshooting * Operational Triage: Directly assist the IT support team by ...
Senior IT Asset Manager
Bothell, WA · On-site
Asset Lifecycle Coordination & Logistics * End-to-End Tracking: Supervise and execute the physical ... Functional IT Helpdesk Troubleshooting * Operational Triage: Directly assist the IT support team by ...
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Quick apply
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Technician
Bellevue, WA · On-site
$68K - $98K/hr
We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
Quick apply
IT Technician
Bellevue, WA · On-site
$68K - $98K/hr
We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
Quick apply
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
IT Help Desk Support - Level I (MSP)
Renton, WA · On-site
$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
Quick apply
IT Help Desk Support - Level I (MSP)
Renton, WA · On-site
$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
K2 Staffing is a leading IT Solutions Company in the Renton & Kent, WA areas ... They are seeking a temporary Helpdesk Support Level I technician to assist customers with technical ...
K2 Staffing is a leading IT Solutions Company in the Renton & Kent, WA areas ... They are seeking a temporary Helpdesk Support Level I technician to assist customers with technical ...
It Helpdesk Coordinator information
See Bothell, WA salary details
$15.32 - $17.08
15% of jobs
$18.60 is the 25th percentile. Wages below this are outliers.
$17.08 - $18.84
12% of jobs
$18.84 - $20.59
11% of jobs
The median wage is $22.35 / hr.
$20.59 - $22.35
13% of jobs
$22.35 - $24.11
12% of jobs
$24.11 - $25.87
11% of jobs
$26.21 is the 75th percentile. Wages above this are outliers.
$25.87 - $27.63
14% of jobs
$27.63 - $29.39
5% of jobs
$29.39 - $31.15
4% of jobs
$31.15 - $32.91
3% of jobs
$32.91 - $34.67
1% of jobs
$15
$23
$34
How much do it helpdesk coordinator jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for it helpdesk coordinator in Bothell, WA is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.88 per hour, depending on experience, location, and employer.
What does an IT Helpdesk Coordinator do?
An IT Helpdesk Coordinator oversees and manages the daily operations of an organization's IT helpdesk. They are responsible for coordinating support requests, assigning tickets to technicians, ensuring timely resolution of technical issues, and maintaining communication between users and the IT team. Additionally, they may develop processes for tracking issues, provide reporting on helpdesk performance, and assist in training helpdesk staff. Their role is essential in ensuring that employees have reliable technical support and that IT issues are resolved efficiently.
What are the key skills and qualifications needed to thrive as an IT Helpdesk Coordinator, and why are they important?
To thrive as an IT Helpdesk Coordinator, you need strong technical troubleshooting skills, a solid understanding of computer systems and networks, and typically an associate’s or bachelor’s degree in IT or a related field. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Outstanding communication, multitasking, and problem-solving abilities help you effectively assist users and coordinate team efforts. These skills and qualities are vital to ensure timely resolution of technical issues and maintain smooth IT operations.
What are some common challenges faced by IT Helpdesk Coordinators, and how can they be effectively managed?
IT Helpdesk Coordinators often encounter challenges such as managing high volumes of support tickets, prioritizing urgent issues, and ensuring clear communication between users and technical staff. To effectively manage these challenges, coordinators should implement robust ticketing systems, establish clear escalation procedures, and maintain strong organizational skills. Building positive relationships with both the IT team and end users also helps foster a collaborative environment, making it easier to resolve issues efficiently and prevent recurring problems.
What is the difference between It Helpdesk Coordinator vs IT Support Specialist?
| Aspect | It Helpdesk Coordinator | IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+, Microsoft Certified |
| Work Environment | Helpdesk, office, remote | Helpdesk, on-site, remote |
| Primary Responsibilities | Coordinate support tickets, assist users, escalate issues | Diagnose, troubleshoot, resolve technical issues |
| Employer & Industry Usage | IT departments, tech support firms | IT departments, tech support, service providers |
The It Helpdesk Coordinator primarily manages support workflows and assists users, focusing on coordination and communication. In contrast, the IT Support Specialist directly diagnoses and resolves technical problems. Both roles require similar certifications and work environments, but their core functions differ in scope and technical depth.
What are the most commonly searched types of It Helpdesk jobs in Bothell, WA?
The most popular types of It Helpdesk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for It Helpdesk Coordinator jobs?
Cities near Bothell, WA with the most It Helpdesk Coordinator job openings:
Job description
Job Description
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000