The Information Technology (IT) Associate supports the Director of Information Technology in the execution and coordination of all IT functions for Trinity Anglican Seminary. This role combines hands ...
The Information Technology (IT) Associate supports the Director of Information Technology in the execution and coordination of all IT functions for Trinity Anglican Seminary. This role combines hands ...
Information Technology (IT) Associate
Ambridge, PA · On-site
$55K - $65K/yr
The Information Technology (IT) Associate supports the Director of Information Technology in the execution and coordination of all IT functions for Trinity Anglican Seminary. This role combines hands ...
Quick apply
Information Technology (IT) Associate
Ambridge, PA · On-site
$55K - $65K/yr
The Information Technology (IT) Associate supports the Director of Information Technology in the execution and coordination of all IT functions for Trinity Anglican Seminary. This role combines hands ...
IT Engineer
Pittsburgh, PA · On-site
$94K - $144K/yr
What We Do Gecko Robotics is helping the world's most important organizations ensure the ... The IT Engineer is the face of IT, providing first-line support to end users, building trust with ...
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IT Engineer
Pittsburgh, PA · On-site
$94K - $144K/yr
What We Do Gecko Robotics is helping the world's most important organizations ensure the ... The IT Engineer is the face of IT, providing first-line support to end users, building trust with ...
Market Information Technology Manager
Pittsburgh, PA · On-site
$92.20K - $113.10K/yr
A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.
Market Information Technology Manager
Pittsburgh, PA · On-site
$92.20K - $113.10K/yr
A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.
Market Information Technology Manager
Pittsburgh, PA · On-site
$34.90 - $57.51/hr
A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.
Market Information Technology Manager
Pittsburgh, PA · On-site
$34.90 - $57.51/hr
A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.
IT Manager
Warrendale, PA · On-site
$92.80K - $113.80K/yr
Information Technology (IT) Manager Hybrid HBKS Wealth Advisors (HBKS), an independent personal ... If you want a career that is all about helping people, you're the kind of person we're looking for.
IT Manager
Warrendale, PA · On-site
$92.80K - $113.80K/yr
Information Technology (IT) Manager Hybrid HBKS Wealth Advisors (HBKS), an independent personal ... If you want a career that is all about helping people, you're the kind of person we're looking for.
IT Manager
Warrendale, PA · Hybrid
$92.80K - $113.80K/yr
Information Technology (IT) Manager Hybrid HBKS Wealth Advisors (HBKS), an independent personal ... If you want a career that is all about helping people, you're the kind of person we're looking for.
IT Manager
Warrendale, PA · Hybrid
$92.80K - $113.80K/yr
Information Technology (IT) Manager Hybrid HBKS Wealth Advisors (HBKS), an independent personal ... If you want a career that is all about helping people, you're the kind of person we're looking for.
IT Manager
Warrendale, PA · On-site
$92.80K - $113.80K/yr
... help desk and support. • Contribute as requested to strategic technology planning and direction of projects. • Understand business needs of an RIA and translate into information systems. • ...
IT Manager
Warrendale, PA · On-site
$92.80K - $113.80K/yr
... help desk and support. • Contribute as requested to strategic technology planning and direction of projects. • Understand business needs of an RIA and translate into information systems. • ...
IT Manager
Pittsburgh, PA · On-site
$92.20K - $113.10K/yr
PPG is looking for an IT Manager to join our IT team supporting our Refinish Business Group! In ... You will also provide analytical and technical expertise within the Refinish business unit, helping ...
IT Manager
Pittsburgh, PA · On-site
$92.20K - $113.10K/yr
PPG is looking for an IT Manager to join our IT team supporting our Refinish Business Group! In ... You will also provide analytical and technical expertise within the Refinish business unit, helping ...
IT Manager
$92.20K - $113.10K/yr
PPG is looking for an IT Manager to join our IT team supporting our Refinish Business Group! In ... You will also provide analytical and technical expertise within the Refinish business unit, helping ...
IT Manager
$92.20K - $113.10K/yr
PPG is looking for an IT Manager to join our IT team supporting our Refinish Business Group! In ... You will also provide analytical and technical expertise within the Refinish business unit, helping ...
IT Support Engineer
Monroeville, PA · On-site
... help desk including: * User and computer account maintenance * Microsoft Windows Server ... Associates or Bachelor's degree in Information Technology, or have equivalent IT support experience ...
IT Support Engineer
Monroeville, PA · On-site
... help desk including: * User and computer account maintenance * Microsoft Windows Server ... Associates or Bachelor's degree in Information Technology, or have equivalent IT support experience ...
IT Support Engineer
Monroeville, PA · Hybrid
... help desk including: * User and computer account maintenance * Microsoft Windows Server ... Associates or Bachelor's degree in Information Technology, or have equivalent IT support experience ...
IT Support Engineer
Monroeville, PA · Hybrid
... help desk including: * User and computer account maintenance * Microsoft Windows Server ... Associates or Bachelor's degree in Information Technology, or have equivalent IT support experience ...
IT Support Engineer
Monroeville, PA · On-site
... help desk including: * User and computer account maintenance * Microsoft Windows Server ... Associates or Bachelor's degree in Information Technology, or have equivalent IT support experience ...
Quick apply
IT Support Engineer
Monroeville, PA · On-site
... help desk including: * User and computer account maintenance * Microsoft Windows Server ... Associates or Bachelor's degree in Information Technology, or have equivalent IT support experience ...
IT Assistant
Pittsburgh, PA · On-site
$18 - $22.50/hr
LIFE Pittsburgh is searching for an IT Assistant to join our team. This entry-level position is ... We'll provide the support, mentorship, and a clear career path to help you grow in the field. What ...
IT Assistant
Pittsburgh, PA · On-site
$18 - $22.50/hr
LIFE Pittsburgh is searching for an IT Assistant to join our team. This entry-level position is ... We'll provide the support, mentorship, and a clear career path to help you grow in the field. What ...
IT Assistant
Pittsburgh, PA · On-site
$18 - $22.50/hr
LIFE Pittsburgh is searching for an IT Assistant to join our team. This entry-level position is ... We'll provide the support, mentorship, and a clear career path to help you grow in the field. What ...
IT Assistant
Pittsburgh, PA · On-site
$18 - $22.50/hr
LIFE Pittsburgh is searching for an IT Assistant to join our team. This entry-level position is ... We'll provide the support, mentorship, and a clear career path to help you grow in the field. What ...
The Help Desk Specialist will be required to respond to queries, assess and diagnose computer ... Associates degree and/or equivalent experience in information technology field. * 1 to 2 years of ...
The Help Desk Specialist will be required to respond to queries, assess and diagnose computer ... Associates degree and/or equivalent experience in information technology field. * 1 to 2 years of ...
IT Assistant
Pittsburgh, PA · On-site
$18 - $22.50/hr
LIFE Pittsburgh is searching for an IT Assistant to join our team. This entry-level position is ... We'll provide the support, mentorship, and a clear career path to help you grow in the field. What ...
IT Assistant
Pittsburgh, PA · On-site
$18 - $22.50/hr
LIFE Pittsburgh is searching for an IT Assistant to join our team. This entry-level position is ... We'll provide the support, mentorship, and a clear career path to help you grow in the field. What ...
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IT Intern
Pittsburgh, PA · On-site
$17 - $18/hr
Automated Health Systems currently has an IT internship opportunity (i.e., 10-12 weeks). This ... Our mission is what drives us to do everything possible to help those most in need. From the ...
Quick apply
Be Seen First
IT Intern
Pittsburgh, PA · On-site
$17 - $18/hr
Automated Health Systems currently has an IT internship opportunity (i.e., 10-12 weeks). This ... Our mission is what drives us to do everything possible to help those most in need. From the ...
Senior IT Analyst
Pittsburgh, PA · On-site
Completes Help Desk tickets by assisting IT customers /users in resolving their issues, or ... Google IT Support Specialist, A+ Certification, Certification Microsoft Certified Desktop Support ...
Senior IT Analyst
Pittsburgh, PA · On-site
Completes Help Desk tickets by assisting IT customers /users in resolving their issues, or ... Google IT Support Specialist, A+ Certification, Certification Microsoft Certified Desktop Support ...
Senior IT Analyst
Pittsburgh, PA · On-site
Completes Help Desk tickets by assisting IT customers /users in resolving their issues, or ... Google IT Support Specialist, A+ Certification, Certification Microsoft Certified Desktop Support ...
Senior IT Analyst
Pittsburgh, PA · On-site
Completes Help Desk tickets by assisting IT customers /users in resolving their issues, or ... Google IT Support Specialist, A+ Certification, Certification Microsoft Certified Desktop Support ...
It Helpdesk Associate information
See Pittsburgh, PA salary details
$14 - $15.66
12% of jobs
$17.11 is the 25th percentile. Wages below this are outliers.
$15.66 - $17.31
15% of jobs
The median wage is $18.93 / hr.
$17.31 - $18.97
24% of jobs
$18.97 - $20.62
13% of jobs
$20.62 - $22.28
9% of jobs
$22.58 is the 75th percentile. Wages above this are outliers.
$22.28 - $23.93
16% of jobs
$23.93 - $25.59
5% of jobs
$25.59 - $27.24
2% of jobs
$27.24 - $28.90
3% of jobs
$28.90 - $30.55
0% of jobs
$30.55 - $32.21
1% of jobs
$14
$20
$32
How much do it helpdesk associate jobs pay per hour?
As of May 28, 2026, the average hourly pay for it helpdesk associate in Pittsburgh, PA is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Helpdesk Associate, and why are they important?
To thrive as an IT Helpdesk Associate, you need strong troubleshooting skills, foundational IT knowledge, and often a relevant degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills and qualities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.
What are some typical challenges an IT Helpdesk Associate may face when supporting end-users, and how can they effectively manage them?
IT Helpdesk Associates often encounter challenges such as handling high volumes of support requests, addressing users with varying levels of technical proficiency, and troubleshooting a wide range of hardware and software issues under time constraints. Effectively managing these challenges requires strong communication skills, patience, and the ability to prioritize tasks based on urgency. Building a solid knowledge base, documenting solutions, and collaborating closely with other IT team members can also help streamline support and improve resolution times.
What are IT Helpdesk Associates?
IT Helpdesk Associates are professionals who provide technical support and assistance to users experiencing hardware, software, or network issues. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical concerns either remotely or in person. Their responsibilities often include installing and configuring computer systems, diagnosing faults, and guiding users through step-by-step solutions. IT Helpdesk Associates play a crucial role in maintaining the smooth operation of an organization's IT infrastructure and ensuring user satisfaction.
What is the difference between It Helpdesk Associate vs IT Support Technician?
| Aspect | It Helpdesk Associate | IT Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Helpdesk, call center, on-site support | On-site, remote, or field support |
| Responsibilities | Responding to user issues, troubleshooting basic hardware/software | Diagnosing and resolving hardware/software problems, more technical tasks |
| Industry Usage | Common in corporate and SMBs | Common in corporate, enterprise, and technical support roles |
The main difference between an It Helpdesk Associate and an IT Support Technician lies in the scope of responsibilities. Helpdesk associates typically handle initial user support and basic troubleshooting, while IT support technicians perform more advanced technical tasks and diagnostics. Both roles often require similar certifications and work in similar environments, but technicians usually have a broader technical skill set.
What are the most commonly searched types of It Helpdesk jobs in Pittsburgh, PA? The most popular types of It Helpdesk jobs in Pittsburgh, PA are:
What are popular job titles related to It Helpdesk Associate jobs in Pittsburgh, PA? For It Helpdesk Associate jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Associate jobs in Pittsburgh, PA look for? The top searched job categories for It Helpdesk Associate jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for It Helpdesk Associate jobs? Cities near Pittsburgh, PA with the most It Helpdesk Associate job openings:
Other
Medical, Dental, Vision, Retirement
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Job description
The Information Technology (IT) Associate supports the Director of Information Technology in the execution and coordination of all IT functions for Trinity Anglican Seminary. This role combines hands-on technical support with operational oversight, ensuring reliable IT services, strong user support, and secure, efficient systems. The Associate helps implement strategic initiatives while maintaining day-to-day IT operations across campus.
Compensation includes a competitive salary, plus health, vision, dental benefits and a generous retirement contribution.