Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar ...
Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar ...
Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar ...
Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar ...
IT Specialist
Rock Island, IL · On-site
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following: Provides ... Troubleshooting to resolution or redirect to appropriate support helpdesk. * Above-baseline imaging.
IT Specialist
Rock Island, IL · On-site
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following: Provides ... Troubleshooting to resolution or redirect to appropriate support helpdesk. * Above-baseline imaging.
IT Specialist
Rock Island, IL · On-site
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following:Provides above ... support helpdesk.Above-baseline imaging.Issue | Setup | Relocate hardware support.Setup KVMs for ...
Quick apply
IT Specialist
Rock Island, IL · On-site
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following:Provides above ... support helpdesk.Above-baseline imaging.Issue | Setup | Relocate hardware support.Setup KVMs for ...
IT Specialist
Rock Island, IL · On-site
$70 - $90/hr
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following: Provides ... Troubleshooting to resolution or redirect to appropriate support helpdesk. * Above-baseline imaging.
IT Specialist
Rock Island, IL · On-site
$70 - $90/hr
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following: Provides ... Troubleshooting to resolution or redirect to appropriate support helpdesk. * Above-baseline imaging.
IT Specialist
Rock Island, IL · On-site
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following: Provides ... Troubleshooting to resolution or redirect to appropriate support helpdesk. * Above-baseline imaging.
IT Specialist
Rock Island, IL · On-site
Aleknagik Technology, LLC (ATL) is seeking an IT Specialist to provide the following: Provides ... Troubleshooting to resolution or redirect to appropriate support helpdesk. * Above-baseline imaging.
IT Support Specialist
Hampton, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Hampton, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Milan, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Milan, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Blue Grass, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Blue Grass, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Port Byron, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Port Byron, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Coal Valley, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Coal Valley, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Davenport, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Davenport, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Kewanee, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Kewanee, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Silvis, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Silvis, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Bettendorf, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Bettendorf, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Matherville, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Matherville, IL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Le Claire, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
IT Support Specialist
Le Claire, IA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
It Help Desk Associate information
See Moline, IL salary details
$10.42 - $12.16
3% of jobs
$12.16 - $13.90
5% of jobs
$13.90 - $15.63
4% of jobs
$15.63 - $17.37
12% of jobs
$17.43 is the 25th percentile. Wages below this are outliers.
$17.37 - $19.11
16% of jobs
The median wage is $20.53 / hr.
$19.11 - $20.85
12% of jobs
$20.85 - $22.58
17% of jobs
$23.45 is the 75th percentile. Wages above this are outliers.
$22.58 - $24.32
12% of jobs
$24.32 - $26.06
7% of jobs
$26.06 - $27.80
6% of jobs
$27.80 - $29.53
5% of jobs
$10
$20
$29
How much do it help desk associate jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for it help desk associate in Moline, IL is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.89 per hour, depending on experience, location, and employer.
What does an IT Help Desk Associate do?
An IT Help Desk Associate provides technical support and assistance to employees or customers experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries via phone, email, or chat, and escalate more complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Additionally, they may help with setting up new equipment, managing user accounts, and providing training on common IT tools.
What are the key skills and qualifications needed to thrive as an IT Help Desk Associate?
To thrive as an IT Help Desk Associate, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by a degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and build trust with clients. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction within an organization.
What are some common challenges an IT Help Desk Associate faces, and how can they be effectively managed?
IT Help Desk Associates often encounter challenges such as handling high volumes of support requests, troubleshooting diverse technical issues, and communicating solutions to users with varying tech skills. Effective time management and prioritization help manage workload peaks, while continuous learning ensures up-to-date troubleshooting skills. Building strong communication and customer service abilities is also essential, as associates frequently need to explain technical concepts in user-friendly language and maintain a positive attitude under pressure.
What is the difference between It Help Desk Associate vs Network Support Technician?
| Aspect | It Help Desk Associate | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (preferred) | CompTIA Network+, Cisco CCNA (preferred) |
| Work Environment | Help desk, user support, troubleshooting | Network infrastructure, server support, hardware setup |
| Employer & Industry Usage | IT service providers, corporate IT departments | Telecommunications, data centers, enterprise networks |
| Common Search & Comparison | Yes | Yes |
The It Help Desk Associate primarily provides user support and troubleshooting for software and hardware issues within an organization, often working in help desk environments. In contrast, a Network Support Technician focuses on maintaining and troubleshooting network infrastructure, including servers and network hardware. While both roles require technical certifications and involve IT support, the Help Desk Associate is more user-focused, whereas the Network Support Technician specializes in network systems.
Can I get into an IT Help Desk Associate with no experience?
Entry-level IT Help Desk Associate positions often do not require prior experience and focus on customer service skills, basic technical knowledge, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.
What are the most commonly searched types of It Help Desk jobs in Moline, IL?
The most popular types of It Help Desk jobs in Moline, IL are:
What job categories do people searching It Help Desk Associate jobs in Moline, IL look for?
The top searched job categories for It Help Desk Associate jobs in Moline, IL are:
What cities near Moline, IL are hiring for It Help Desk Associate jobs?
Cities near Moline, IL with the most It Help Desk Associate job openings:
Job description
Company Description
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Duties: Learns how to identify, analyze and apply information technology and business practices to support strategic business process/plans.
Participates as required to design, develop, test and integrate technology of low complex.
Participates in the implementation of information technology and business processes of low complexity.
Supports, evaluates, and continuously improves information technology and business processes to maintain alignment with business plans of low complexity/risk.
Performs activities according to project plans and schedule. Has contact primarily focused around department and functional operations, and limited interaction with business contacts.
Qualifications
Following SAP requirements not mandatory but a nice to have. - Knowledge of roles, objects, and user profiles within SAP.
Analytical skills.
Able to work in a global environment and work effectively with a team
Work on tasks and projects that are medium to high risk and of moderate to high complexity in nature where errors could affect the Enterprise. Customer service skills
Additional Information
To schedule your interview or for more details , Please send your resume to trixie.gular(at)collabera.com
contact :
Trixie Gular
973-889-5291
About Collabera
Sourced by ZipRecruiter
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Morristown, NJ, US