IT Help Desk Associate
El Segundo, CA · On-site
About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues.
IT Help Desk Associate
El Segundo, CA · On-site
About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues.
IT Help Desk Associate
El Segundo, CA · On-site
About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues.
IT Help Desk Associate
El Segundo, CA · On-site
About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues.
IT Help Desk Associate
El Segundo, CA · On-site
$30 - $35/hr
About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues.
Quick apply
IT Help Desk Associate
El Segundo, CA · On-site
$30 - $35/hr
About the Role Radiant is seeking a dedicated IT Help Desk Associate . You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues.
They are seeking an IT Help Desk Technician to provide day-to-day IT support, troubleshoot hardware and software issues, and assist in the maintenance of IT systems. Responsibilities : • Provide ...
They are seeking an IT Help Desk Technician to provide day-to-day IT support, troubleshoot hardware and software issues, and assist in the maintenance of IT systems. Responsibilities : • Provide ...
IT Help Desk Technician II Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play ...
IT Help Desk Technician II Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play ...
IT Help Desk Technician II
Costa Mesa, CA · On-site
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Costa Mesa, CA · On-site
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Newport Beach, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Newport Beach, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Costa Mesa, CA · On-site
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Costa Mesa, CA · On-site
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Costa Mesa, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Costa Mesa, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk
Irvine, CA · On-site
Summary The IT Help Desk Specialist plays a crucial role in supporting the organization's technology operations and end-user experience. This position provides front-line technical support across ...
IT Help Desk
Irvine, CA · On-site
Summary The IT Help Desk Specialist plays a crucial role in supporting the organization's technology operations and end-user experience. This position provides front-line technical support across ...
IT Help Desk Technician II
Newport Beach, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Newport Beach, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Costa Mesa, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Technician II
Costa Mesa, CA · Hybrid
$23 - $30/hr
Join our dynamic team at BKF Engineers as an IT Help Desk Technician II! In this advanced support role, you will provide exceptional technical assistance to users and play a crucial part in ...
IT Help Desk Tier 1
Los Angeles, CA · On-site
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
IT Help Desk Tier 1
Los Angeles, CA · On-site
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
IT Help Desk Tier 1
Los Angeles, CA · On-site
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
IT Help Desk Tier 1
Los Angeles, CA · On-site
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
IT Help Desk Coordinator
Whittier, CA · On-site
$26 - $29/hr
Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware, software, and troubleshooting techniques. * Strong communication and customer service skills.
IT Help Desk Coordinator
Whittier, CA · On-site
$26 - $29/hr
Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware, software, and troubleshooting techniques. * Strong communication and customer service skills.
IT Help Desk Coordinator
Whittier, CA · On-site
$26 - $29/hr
Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware, software, and troubleshooting techniques. * Strong communication and customer service skills.
IT Help Desk Coordinator
Whittier, CA · On-site
$26 - $29/hr
Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware, software, and troubleshooting techniques. * Strong communication and customer service skills.
IT Help Desk Manager - 3576466
$130K - $155K/yr
Job Title: IT Help Desk Manager Location: Cerritos, CA 90703 Salary/Payrate: $130K - $155K + bonus and AWESOME benefits!!! Work Environment: 5-days Onsite Term: Permanent / Fulltime Bachelor's degree ...
Quick apply
IT Help Desk Manager - 3576466
$130K - $155K/yr
Job Title: IT Help Desk Manager Location: Cerritos, CA 90703 Salary/Payrate: $130K - $155K + bonus and AWESOME benefits!!! Work Environment: 5-days Onsite Term: Permanent / Fulltime Bachelor's degree ...
IT Help Desk Specialist
Whittier, CA · On-site
$29 - $32/hr
Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware, software, and troubleshooting techniques. * Strong communication and customer service skills.
IT Help Desk Specialist
Whittier, CA · On-site
$29 - $32/hr
Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware, software, and troubleshooting techniques. * Strong communication and customer service skills.
IT Help Desk Tier 1
Los Angeles, CA · On-site
$25 - $27/hr
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
IT Help Desk Tier 1
Los Angeles, CA · On-site
$25 - $27/hr
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
IT Help Desk Tier 1
Los Angeles, CA · On-site
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
IT Help Desk Tier 1
Los Angeles, CA · On-site
Role: IT Help Desk Tier 1 Reports to: IT Manager 2 Program: 9012- Housing Development Department ... Associate's Degree in Computer Science or related field preferred * Minimum two (2) years of ...
It Help Desk Associate information
See Carson, CA salary details
$12.07 - $14.08
3% of jobs
$14.08 - $16.09
5% of jobs
$16.09 - $18.10
4% of jobs
$18.10 - $20.11
12% of jobs
$20.18 is the 25th percentile. Wages below this are outliers.
$20.11 - $22.12
16% of jobs
The median wage is $23.77 / hr.
$22.12 - $24.13
12% of jobs
$24.13 - $26.15
17% of jobs
$27.15 is the 75th percentile. Wages above this are outliers.
$26.15 - $28.16
12% of jobs
$28.16 - $30.17
7% of jobs
$30.17 - $32.18
6% of jobs
$32.18 - $34.19
5% of jobs
$12
$24
$34
How much do it help desk associate jobs pay per hour?
As of May 28, 2026, the average hourly pay for it help desk associate in Carson, CA is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.64 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Help Desk Associate, and why are they important?
To thrive as an IT Help Desk Associate, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by a degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and build trust with clients. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction within an organization.
What are some common challenges an IT Help Desk Associate faces, and how can they be effectively managed?
IT Help Desk Associates often encounter challenges such as handling high volumes of support requests, troubleshooting diverse technical issues, and communicating solutions to users with varying tech skills. Effective time management and prioritization help manage workload peaks, while continuous learning ensures up-to-date troubleshooting skills. Building strong communication and customer service abilities is also essential, as associates frequently need to explain technical concepts in user-friendly language and maintain a positive attitude under pressure.
What does an IT Help Desk Associate do?
An IT Help Desk Associate provides technical support and assistance to employees or customers experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries via phone, email, or chat, and escalate more complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Additionally, they may help with setting up new equipment, managing user accounts, and providing training on common IT tools.
Is AI replacing IT's help desk?
AI is automating certain routine tasks in help desk roles, such as troubleshooting common issues and providing basic support, but it does not fully replace IT Help Desk Associates. Human oversight remains essential for complex problems, customer service, and decision-making, making the role still vital in IT support environments. Help desk professionals often use AI tools to enhance efficiency and focus on more technical or personalized support tasks.
What is the difference between It Help Desk Associate vs Network Support Technician?
| Aspect | It Help Desk Associate | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (preferred) | CompTIA Network+, Cisco CCNA (preferred) |
| Work Environment | Help desk, user support, troubleshooting | Network infrastructure, server support, hardware setup |
| Employer & Industry Usage | IT service providers, corporate IT departments | Telecommunications, data centers, enterprise networks |
| Common Search & Comparison | Yes | Yes |
The It Help Desk Associate primarily provides user support and troubleshooting for software and hardware issues within an organization, often working in help desk environments. In contrast, a Network Support Technician focuses on maintaining and troubleshooting network infrastructure, including servers and network hardware. While both roles require technical certifications and involve IT support, the Help Desk Associate is more user-focused, whereas the Network Support Technician specializes in network systems.
What are the most commonly searched types of It Help Desk jobs in Carson, CA? The most popular types of It Help Desk jobs in Carson, CA are:
What job categories do people searching It Help Desk Associate jobs in Carson, CA look for? The top searched job categories for It Help Desk Associate jobs in Carson, CA are:
What cities near Carson, CA are hiring for It Help Desk Associate jobs? Cities near Carson, CA with the most It Help Desk Associate job openings:
Other
Medical, Dental, Vision, Life, PTO
This job post has expired today. Applications are no longer accepted.
Job description
About Radiant
Radiant is an El Segundo, CA-based startup building the world's first mass-produced, portable nuclear microreactors. The company's first reactor, Kaleidos, is a 1-megawatt, fail-safe microreactor that can be transported anywhere power is needed and run for up to 5 years without refueling. Portable nuclear power with rapid-deploy capability can replace similar-sized diesel generators and provide critical asset support for hospitals, data centers, remote sites, and military bases. Radiant's unique, practical approach to nuclear development leverages modern software engineering to rapidly deliver safe, factory-built microreactors that use existing, well-qualified materials. Founded in 2020, Radiant is on track to test its first reactor at the Idaho National Laboratory this summer, with initial customer deliveries beginning in 2028.
About the Role
Radiant is seeking a dedicated IT Help Desk Associate. You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues. This role requires being both reactive and proactive, from troubleshooting and solving problems to implementing process improvements to enhance the employee experience. The ideal candidate has a keen eye for detail, excellent customer service skills, and a desire to learn new technologies continuously. You will be instrumental in enabling our success to test the first new reactor design in over 50 years by 2026.
Responsibilities & Duties:
Total Compensation and Benefits
Radiant compensates people for impact and invests in those who continue to raise the bar. Radiant's new hire compensation package includes base salary, substantial equity grants, and comprehensive health benefits. Total compensation and level are determined through a rigorous evaluation of interview performance, experience, education, and qualifications, and are designed to support continued growth as scope, responsibility, and impact expand at Radiant.
The best of today's advanced reactor builders don't wait for job postings. They join the winning team. If that's you, contact us directly for immediate opportunities: recruiting@radiantnuclear.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Unfortunately, we are unable to provide visa sponsorship at this time.
This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
Radiant is an El Segundo, CA-based startup building the world's first mass-produced, portable nuclear microreactors. The company's first reactor, Kaleidos, is a 1-megawatt, fail-safe microreactor that can be transported anywhere power is needed and run for up to 5 years without refueling. Portable nuclear power with rapid-deploy capability can replace similar-sized diesel generators and provide critical asset support for hospitals, data centers, remote sites, and military bases. Radiant's unique, practical approach to nuclear development leverages modern software engineering to rapidly deliver safe, factory-built microreactors that use existing, well-qualified materials. Founded in 2020, Radiant is on track to test its first reactor at the Idaho National Laboratory this summer, with initial customer deliveries beginning in 2028.
About the Role
Radiant is seeking a dedicated IT Help Desk Associate. You will be the first line of support to all end users in the organization for computer, software, hardware, and network issues. This role requires being both reactive and proactive, from troubleshooting and solving problems to implementing process improvements to enhance the employee experience. The ideal candidate has a keen eye for detail, excellent customer service skills, and a desire to learn new technologies continuously. You will be instrumental in enabling our success to test the first new reactor design in over 50 years by 2026.
Responsibilities & Duties:
- Provide first-line technical assistance and support to in-person and remote end users, resolving issues with computers, software, hardware, networks, and peripherals.
- Manage the support request software system (Jira) to ensure timely and effective issue resolution.
- Maintain IT inventory, including workstations and accessories.
- Collaborate with other members of IT to complete user-facing projects.
- Provide smooth and effective onboarding and offboarding for all employees and contractors.
- Develop and maintain documentation and processes as the company scales.
- 1+ years in a help desk, IT associate, or similar industry position.
- Basic knowledge of and experience with troubleshooting Windows devices (consumer or enterprise).
- Excellent and effective verbal and written communication.
- Must have great attention to detail in both issue resolution and proactive follow-up in process improvement.
- 2+ years in a help desk, IT associate, or similar industry position.
- Experience with Office 365, Microsoft Entra ID (formerly Azure AD), and/or Intune.
- Experience with troubleshooting macOS and Linux.
- Desire to go the extra mile and leave no stone unturned when troubleshooting and reaching solutions.
- Eager to continuously learn new technologies with an innate sense of curiosity.
- Must be willing to work extended hours and weekends as necessary to accomplish our mission.
- Must work 100% onsite at El Segundo HQ.
- Stock: Substantial incentive stock plan for all full-time employees.
- Medical: 100% up to base silver level plan for employee + 50% dependents, offers up to Platinum plans.
- One Medical: Sponsored memberships for employees and their dependents.
- Vision: 100% top tier plan coverage + 50% for dependents.
- Dental: 100% top tier plan coverage, orthodontia extra, 50% for dependents.
- Voluntary life, accident, hospital, critical illness, commuter and FSA/HSA are offered as employee contributed benefits.
- 8-weeks of paid parental leave for all parents. Additional paid pregnancy leave for CA employees.
- Daily catered lunch. Free snacks and drinks.
- Flexible PTO policy. Remote workday allocation.
- Company and team-bonding events, happy hours and in-person camaraderie.
- Beautiful El Segundo headquarters close to the Pacific Ocean.
Total Compensation and Benefits
Radiant compensates people for impact and invests in those who continue to raise the bar. Radiant's new hire compensation package includes base salary, substantial equity grants, and comprehensive health benefits. Total compensation and level are determined through a rigorous evaluation of interview performance, experience, education, and qualifications, and are designed to support continued growth as scope, responsibility, and impact expand at Radiant.
The best of today's advanced reactor builders don't wait for job postings. They join the winning team. If that's you, contact us directly for immediate opportunities: recruiting@radiantnuclear.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Unfortunately, we are unable to provide visa sponsorship at this time.
This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.