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It End User Support Associate Jobs (NOW HIRING)

Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Prefer at least an Associate's degree but not required. * 3+ years of Help Desk/Desktop support ...

Job Summary : 1872 Consulting is seeking a Desktop Support professional to provide IT end user support. The role involves troubleshooting connectivity issues and managing service requests for Windows ...

Assists in IT service management activities, ensuring timely resolution of incidents and requests ... Provides timely technical support to ensure end-user productivity. * Installs, configures, and ...

Experience with IT Service Management (ITSM) platforms such as ServiceNow. Experience supporting ... Relevant certifications such as Microsoft Endpoint Administrator Associate, Microsoft Modern ...

Required Qualifications College diploma/university degree in IT, Computer Science, or related field, or equivalent experience. 3-5 years of enterprise IT/end-user support experience. Strong ...

Involved in troubleshooting of IT hardware and software in the site and supporting remote users ... Associate degree in Information Systems, related field, or equivalent experience. * Preferred ...

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How much do it end user support associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for it end user support associate in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

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Infographic showing various It End User Support Associate job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

End user support

Wichita, KS • On-site

ICONMA
Recruiting and Staffing Services • 1 - 5K employees

Contractor

Re-posted 3 days ago


Job description

Company Description

Our Unique Capabilities

We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.


Our Staff Members

Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.

Our Recruiting

Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.


Job Description

End User Support
Location: Wichita, KS
Duration: 3 months
Description:
This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user accounts and security access.
Essential Duties and Responsibilities:
The primary responsibilities of this role are:
- Reviewing the original request for accuracy and following up with the requestor to capture any missing information.
- Submitting the appropriate system access requests on behalf of the end user.
- Validation that requests are completed accurately.
- Follow up / monitoring to ensure requests meet expected service level agreement.
Experience:
- Basic computer skills.
- Customer Service.
Required:
- Strong organizational skills to manage priorities and meet deadlines.
- Detail oriented.
- Multi-tasking skills.
Preferred experience:
- Prior customer service / service desk experience.
- Microsoft Outlook.
Minimum Education Required: High School Diploma.

Additional Information

Minimum Education Required: High School Diploma.


ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000