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It End User Support Associate Jobs in Minnesota (NOW HIRING)

Pipersandler

Senior End User Support

Minneapolis, MN · On-site

$75K - $90K/yr

We are currently looking for a Senior End User Support to join our Information Technology team in Minneapolis, MN. This is a 5 days a week onsite position. About the Role The Senior End User Support ...

Allegis Corporation

IT Support Specialist

Minneapolis, MN · On-site

$60K - $75K/yr

... end-user support across our corporate and warehouse environments. This role is responsible for ... Associate degree in Information Technology, Computer Science, or related field preferred. * 3+ ...

nVent

IT Support Specialist

Anoka, MN · On-site

End User Support * Provide onsite Level 2 technical support for desktop, laptop, mobile device ... Associate degree in Information Technology or equivalent experience. * 3+ years of IT support ...

nVent

IT Support Specialist

Anoka, MN · On-site

$23.90 - $44.40/hr

End User Support * Provide onsite Level 2 technical support for desktop, laptop, mobile device ... Associate degree in Information Technology or equivalent experience. * 3+ years of IT support ...

Niron Magnetics

Manager, IT Operations

Minneapolis, MN · On-site

Reporting to the Head of IT/OT, you will be the person the business counts on for responsive ... Lead the End-User Support Team and Daily Service * Manage, coach, and develop a small team of end ...

Niron Magnetics

Manager, IT Operations

Minneapolis, MN · On-site

Reporting to the Head of IT/OT, you will be the person the business counts on for responsive ... Lead the End-User Support Team and Daily Service * Manage, coach, and develop a small team of end ...

Niron Magnetics

Manager, IT Operations

Minneapolis, MN · On-site

Reporting to the Head of IT/OT, you will be the person the business counts on for responsive ... Lead the End-User Support Team and Daily Service * Manage, coach, and develop a small team of end ...

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It End User Support Associate information

What cities in Minnesota are hiring for It End User Support Associate jobs?

Cities in Minnesota with the most It End User Support Associate job openings:

IT End User Support Technician

Arden Hills, MN • On-site

Prophecy Technologies
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Prophecy Technologiesexternal

$22.50 - $31/hr

Full-time

Posted 25 days ago

Key responsibilities

  • Support business applications on mobile devices and laptops, including troubleshooting and setup.

  • Perform hardware repairs, imaging, and setup of equipment according to company policies.

  • Troubleshoot Office 365 applications, licensing, VPN issues, and advanced OS/software problems.

Job description

Role Overview:
This role involves providing comprehensive IT support for business-related applications on mobile devices and laptops. Key responsibilities include hardware repair, advanced OS/software troubleshooting, Office 365 support, equipment setup, and delivering superior customer service in a professional environment.
Key Responsibilities:
  • Support business applications on iPad, iPhone, and laptops/mobile devices.
  • Perform hardware repair for HP & Lenovo laptops.
  • Troubleshoot Office 365 applications and licensing models.
  • Image laptops to standard configurations.
  • Set up equipment according to Boston Scientific policy.
  • Provide advanced OS/software troubleshooting for issues not resolvable over the phone.
  • Troubleshoot VPN issues related to ZScaler on desktops and laptops.
  • Deliver superior customer service to all employees.
  • Demonstrate good social skills in a professional environment.
  • Repair computers and endpoint technologies in a timely manner.
  • Efficiently handle multiple tasks and prioritize workload.
  • Assist other IT teams as needed.
  • Set up and install new equipment throughout offices, and move existing equipment when necessary.
  • Troubleshoot, install, and uninstall software as required.
  • Install/set up workstations for new employees.
  • Maintain server rooms, storerooms, and work areas in an orderly manner.
  • Enter data into systems for analysis of capabilities and requirements.
  • Work between sites in the area.
  • Exhibit flexibility with new systems, processes, and responsibilities.

Required Skills:
  • 3+ years' experience in supporting business applications on iPad, iPhone, laptops, and other mobile devices.
  • Proficiency in hardware repair of Laptops (HP & Lenovo).
  • Strong experience in Office 365 application troubleshooting and licensing.
  • Experience with imaging laptops.
  • Advanced OS/software troubleshooting capabilities.
  • Knowledge to troubleshoot VPN issues related to ZScaler.
  • Ability to provide superior customer service.
  • Demonstrated good social skills in a professional environment.
  • Ability to repair computers and endpoint technologies efficiently.
  • Strong ability to handle multiple tasks and prioritize workload.
  • Ability to assist other IT teams.
  • Experience with setting up, installing, and moving office equipment.
  • Proficiency in troubleshooting, installing, and uninstalling software.
  • Experience with installing/setting up workstations for new employees.
  • Ability to maintain orderly work environments.
  • Skills in data entry for system analysis.
  • Flexibility with new systems, processes, and responsibilities.
  • Deskside support expertise.

Qualifications:
  • 3+ years' experience in supporting business related applications on IPad, IPhone and laptops and other mobile devices.
  • At least an associate degree or equivalent work experience.
  • At least five-year experience in Information Technologies.
  • Familiarity with and ability to operate personal computers, printers, and other related hardware.
  • Experience with MS operating systems (Windows 98 through Windows 11).
  • Experience with MS Office applications (2011-O365).
  • 4-6 years of overall experience.

Preferred Skills:
  • Technical mindset to identify and resolve root causes permanently.
  • ITIL certification.
  • Familiarity with and ability to operate personal computers, printers and other related hardware.
  • Experience with MS operating systems (Windows 98 through Windows 11).
  • Experience with MS Office applications (2011-O365).
  • Data Concepts & Data Modelling.

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