It Desktop Support Coordinator information
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$12.26 - $14.44
5% of jobs
$14.44 - $16.63
6% of jobs
$18.45 is the 25th percentile. Wages below this are outliers.
$16.63 - $18.82
16% of jobs
The median wage is $21.41 / hr.
$21 - $23.19
17% of jobs
$24.83 is the 75th percentile. Wages above this are outliers.
$23.19 - $25.37
15% of jobs
$25.37 - $27.56
11% of jobs
$27.56 - $29.74
5% of jobs
$29.74 - $31.93
3% of jobs
$31.93 - $34.11
1% of jobs
$34.11 - $36.30
1% of jobs
How much do it desktop support coordinator jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for it desktop support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.
An IT Desktop Support Coordinator is responsible for overseeing and providing technical assistance related to computer systems, hardware, and software within an organization. Their duties include troubleshooting issues, installing and configuring equipment, managing user accounts, and coordinating with other IT team members to ensure smooth day-to-day operations. They often act as the primary point of contact for end-user technical support and may also help with training users on new technologies or software updates. The role requires strong problem-solving skills, customer service abilities, and technical expertise.
IT Desktop Support Coordinators often encounter challenges such as managing multiple urgent support requests simultaneously, keeping up with evolving technologies, and ensuring consistent communication between technical teams and end-users. Balancing these demands requires strong organizational skills, prioritization, and a customer-focused approach. Building effective processes for ticketing, regular training, and fostering collaborative relationships with other IT staff can help address these challenges and ensure smooth operations.
To thrive as an IT Desktop Support Coordinator, you need strong technical troubleshooting abilities, in-depth knowledge of operating systems, hardware, and a relevant IT degree or certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and software deployment platforms is typically required. Excellent communication, patience, and a customer-focused attitude are crucial soft skills for this role. These competencies ensure timely resolution of technical issues, minimize downtime, and provide a positive support experience to end users.
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