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It Desktop Manager Jobs in Killeen, TX (NOW HIRING)

Echo IT Solutions

IT Support Specialist

Temple, TX · On-site

This role is responsible for the installation, maintenance, troubleshooting, and upgrade of desktop ... Familiarity with mobile device management (MDM) tools and mobile OS platforms. * Experience ...

GTS

Desktop Support Agent

Liberty Hill, TX · On-site

Excellent time management skills. * Proficient with Windows Operating Systems, Active Directory ... We provide customized IT solutions with honesty, integrity, and pride, focusing on state and local ...

Veterans Prime, Inc.

Information Technology

Killeen, TX

$16 - $22/hr

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers ...

Veterans Prime, Inc.

Information Technology

Killeen, TX · On-site

$16 - $22/hr

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers ...

INSPYR Solutions

IT Engineer

Georgetown, TX · On-site

$90K - $105K/yr

Title: IT Engineer Location: Georgetown/Taylor, TX Duration: Direct Hire Salary: $90K - $105K Work ... Manage and maintain Windows Server and Linux environments, including client-side systems (Windows ...

SpaceX

Lead IT Systems Engineer, Launch

Mcgregor, TX

Drive continuous improvement initiatives to bolster the reliability of IT systems and advance team efficiency -- change management, performance metrics, monitoring, preventative maintenance, incident ...

SpaceX

Lead IT Systems Engineer, Launch

Mcgregor, TX

Drive continuous improvement initiatives to bolster the reliability of IT systems and advance team efficiency -- change management, performance metrics, monitoring, preventative maintenance, incident ...

SpaceX

Lead IT Systems Engineer, Launch

Mcgregor, TX · On-site

Drive continuous improvement initiatives to bolster the reliability of IT systems and advance team efficiency -- change management, performance metrics, monitoring, preventative maintenance, incident ...

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All JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Killeen, TX

It Desktop Manager information

See Killeen, TX salary details

$18.8K

$74.7K

$112.6K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Killeen, TX is $74,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $85,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Killeen, TX? For It Desktop Manager jobs in Killeen, TX, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Killeen, TX look for? The top searched job categories for It Desktop Manager jobs in Killeen, TX are:
What cities near Killeen, TX are hiring for It Desktop Manager jobs? Cities near Killeen, TX with the most It Desktop Manager job openings:
It Desktop Manager jobs near you

IT Support Specialist (Desktop Support)

Tri Supply Inc

Temple, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Overview

We are seeking an IT Support Specialist (Desktop Support) to join our on‑site IT team in Temple, TX. This role is focused on providing hands‑on desktop support and fast incident response for employees at our Temple office, while also delivering remote IT support to users at other locations.

This is an excellent opportunity for someone early in their IT career who enjoys helping people, troubleshooting technical issues, and working in a collaborative, in‑office environment.

Key Responsibilities
  • Provide day‑to‑day desktop and end‑user support for on‑site employees in Temple, TX
  • Respond to and resolve IT incidents and service requests via ticketing system, phone, and in person
  • Deliver remote technical support to employees at other company locations
  • Troubleshoot and support:
    • Windows PCs and laptops
    • Desktop and laptop hardware
    • Printers and peripherals
    • Mobile devices (cell phones)
  • Assist with user account tasks such as password resets and basic access issues
  • Set up, image, and deploy new laptops and desktops for new hires and replacements
  • Escalate complex issues to senior IT staff or other teams as appropriate
  • Document resolutions and procedures to help improve team knowledge and support efficiency
  • Maintain a high level of customer service and professionalism when supporting users
Required Qualifications
  • Basic experience supporting Windows‑based PCs and laptops (professional, academic, or home lab experience acceptable)
  • Familiarity with common IT hardware (desktops, laptops, printers, monitors, mobile devices)
  • Strong troubleshooting and problem‑solving skills
  • Good communication skills and a customer‑service mindset
  • Ability to work on‑site in the Temple, TX office during standard business hours
  • Willingness to learn and grow in an IT support role
Preferred / Bonus Qualifications
  • Exposure to or basic knowledge of Windows Active Directory (user accounts, password resets, group membership)
  • Experience with ticketing systems or IT service management tools
  • Prior help desk or desktop support experience (internships count)
  • Basic understanding of networking concepts (Wi‑Fi, VPN, connectivity issues)

Benefits:

  • Competitive pay based on experience and relevant qualifications
  • Opportunities for professional development and growth within the company
  • Paid Time Off
  • Extensive Medical insurance options
  • 2 Dental insurance options
  • Vision insurance
  • No cost Short-Term Disability
  • Low cost Long-Term Disability
  • No cost Basic Life and AD&D
  • Tax-advantaged health and dependent care expense
  • Retirement Plan
  • and more!

About us:

At Tri-Supply, we’ve been a trusted name in the building industry since 1958. As an agile, innovative, and always-growing company, we’ve built our reputation on delivering quality products and exceptional customer service. We believe in shaping leaders within our industry and creating opportunities for our team members to grow right along with us.

If you’re looking for a rewarding, long-term career with a stable, family-oriented company that values hard work, initiative, and teamwork — we’d love to meet you.

Join us and be part of a company where your contributions matter, and your growth is part of our success story.

This Company provides equal opportunity to all qualified persons without regard to race, color, creed, sex, gender, age, religion, national origin, familial status, marital status, sexual orientation, gender identity, genetic information, veteran status, disability, or any other legally protected classification under federal or state statutes or local ordinances. This Company complies with the Americans with Disabilities Act. In that regard, please inform us if any accommodation is needed for the application process.