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It Desktop Manager Jobs in Cape Cod, MA (NOW HIRING)

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

Collabera

Desktop Support Speicalist

Mansfield, MA · On-site

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ...

AA2IT

Desktop Tech

Boston, MA · On-site

$22 - $28/hr

AA2IT is seeking a Desktop Tech to provide onsite hardware break/fix support. The role involves ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Apolis

Desktop Support

Boston, MA · On-site

The role involves daily IT support, troubleshooting, and assisting users with new technologies ... required. • Desktop Support • 3-5 years of relevant experience Company : Apolis is a ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... Desktops. We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... Desktops. We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud ...

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Showing results 21-40

All JobsIt Desktop JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Cape Cod, MA

It Desktop Manager information

See Cape Cod, MA salary details

$22.5K

$89.6K

$135.1K

How much do it desktop manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for it desktop manager in Cape Cod, MA is $89,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $102,400.00 per year, depending on experience, location, and employer.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

How much is an IT Desktop Manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $110,000 annually, depending on experience, location, and the size of the organization. They often oversee technical support teams, manage hardware and software deployment, and require strong technical and leadership skills.

What cities near Cape Cod, MA are hiring for It Desktop Manager jobs?

Cities near Cape Cod, MA with the most It Desktop Manager job openings:

It Desktop Manager jobs near you
Infographic showing various It Desktop Manager job openings in Cape Cod, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,624 per year, or $43.1 per hour.

Information Technology (IT) Co-Op

Keros Therapeutics

Lexington, MA • On-site, Remote

$28 - $32/hr

Full-time

Posted 9 days ago

Job description

At Keros, our mission is to deliver significant clinical benefit to a wide range of patients with disorders that are linked to dysfunctional signaling of the transforming growth factor-beta (TGF-ß) family of proteins. With a focus on developing differentiated product candidates that are designed to alter TGF-β signaling, we aim to target the pathways critical for the growth, repair and maintenance of blood cells and a number of tissues, including bone, skeletal muscle, adipose and heart tissue. We believe our product candidates have the potential to unlock the full therapeutic benefits of modulating the TGF-β superfamily and provide disease-modifying benefit to patients.
Job Summary
Keros Therapeutics is seeking a motivated and technically curious IT Operations Co-op to join our Information Technology team. This position provides an exceptional opportunity for a 3rd or 4th year college student to gain hands-on experience supporting enterprise technology operations within a fast-paced biotechnology environment.
The co-op will work alongside experienced IT professionals to support end-user technology, device management, cybersecurity initiatives, cloud platforms, collaboration tools, and day-to-day IT operations. The student will develop practical skills in enterprise IT while contributing to projects that directly support research, clinical, and corporate business functions.
This role is ideal for students interested in Infrastructure & Operations, Cybersecurity, Cloud Technologies, Desktop Engineering, Systems Administration, or IT Service Management. Responsibilities align with the operational support functions utilized within Keros IT, including endpoint support, user onboarding, documentation, training, and operational improvement initiatives
Primary Responsibilities
  • Provide front-line technical support for employees experiencing hardware, software, and connectivity issues.
  • Assist with laptop deployment, configuration, imaging, and troubleshooting.
  • Support user onboarding, offboarding, and account provisioning activities.
  • Respond to service requests and incidents while maintaining excellent customer service.

Core Competencies (Required Skills)
Customer Service Focus
  • Demonstrates professionalism, patience, and responsiveness when assisting users.

Problem Solving
  • Uses analytical thinking to troubleshoot technical issues and identify solutions.

Learning Agility
  • Eager to learn new technologies, tools, and business processes.

Teamwork & Collaboration
  • Works effectively with IT team members and business stakeholders.

Communication Skills
  • Clearly communicates technical concepts to both technical and non-technical audiences.

Attention to Detail
  • Maintains accuracy in documentation, asset management, and support activities.

Accountability
  • Takes ownership of assigned tasks and follows through on commitments.

Preferred Skills
  • Microsoft Windows 11 administration and troubleshooting
  • Microsoft 365 applications and services
  • Microsoft Teams and SharePoint
  • Basic networking concepts (DNS, DHCP, TCP/IP, VPN)
  • Active Directory or Microsoft Entra ID fundamentals
  • Cybersecurity concepts and best practices
  • PowerShell scripting or automation experience
  • Familiarity with Microsoft Azure cloud services
  • Experience with ticketing systems or service desk operations
  • Knowledge of computer hardware and operating systems

Education Requirements
  • Currently enrolled in a Bachelor's degree program in Information Technology, Computer Science, Cybersecurity, Information Systems, Computer Engineering or a related technical discipline.
  • Entering Junior or Senior year (3rd or 4th year student) at an accredited college or university.
  • Eligible to participate in an approved co-op or internship program through their academic institution.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, and other relevant factors.
Potential base pay range
$28-$32 USD
Our Diversity, Equity & Inclusion Mission Statement:Keros is an inclusive company. We believe that diversity drives innovation. We continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. As such, Keros takes a holistic approach in mentoring, coaching, and developing all of our Keros team members.
Keros Therapeutics is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Recruitment & Staffing Agencies:Keros Therapeutics does not accept unsolicited resumes from any source other than the candidate directly. Any unsolicited submission by an agency to Keros is prohibited. Any resume submitted by an agency without a signed contract or expressed consent by a member of the Keros Therapeutics Human Resources Department, will be considered property of Keros Therapeutics, and no fee shall be owed with respect thereto.

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