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It Associate Jobs in Portland, CT (NOW HIRING)

Marrakech, Inc.

IT Specialist (FT)

Woodbridge, CT · On-site

$19.06 - $19.57/hr

Prior IT support/help desk experience Education & Experience ... Associate's degree in IT or related field or equivalent experience Why Join Marrakech? * Be part of ...

ATANE

Document and IT Specialist

Wethersfield, CT · On-site

$40K - $56K/yr

Associates degree or higher preferred. Certifications such as A+, MCSE, MCP, Network+ preferred ... IT support and systems maintenance Organized work habits and the ability to multi-task required.

ATANE

Document and IT Specialist

Wethersfield, CT · On-site

$40K - $56K/yr

Associates degree or higher preferred. Certifications such as A+, MCSE, MCP, Network+ preferred ... IT support and systems maintenance Organized work habits and the ability to multi-task required.

Trexon

IT Service Desk Technician

Hamden, CT · On-site

High school diploma or GED required; associate's or bachelor's degree in Information Technology or related field preferred. * CompTIA A+, Network+, or Microsoft certifications are a plus. Experience ...

Trexon

IT Service Desk Technician

Hamden, CT

High school diploma or GED required; associate's or bachelor's degree in Information Technology or related field preferred. * CompTIA A+, Network+, or Microsoft certifications are a plus. Experience ...

New

Novus Insight, Inc.

Be Seen First

IT Manager of Professional Services

East Hartford, CT · On-site

$95K/yr

... the growth of IT support services · Oversees projects to ensure expectations, timelines, and ... Bachelor's Degree or Associate's Degree with industry certifications is preferred · Experience ...

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Showing results 21-40

All JobsIt Associate JobsIt Associate Jobs in Portland, CT

It Associate information

See Portland, CT salary details

$13

$29

$56

How much do it associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it associate in Portland, CT is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $35.53 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Portland, CT?

The most popular types of It jobs in Portland, CT are:

What cities near Portland, CT are hiring for It Associate jobs?

Cities near Portland, CT with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Portland, CT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,141 per year, or $29.9 per hour.

IT Specialist (FT)

Woodbridge, CT • On-site

Marrakech, Inc.
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about Marrakech, Inc.external

$19.06 - $19.57/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Our Vision:
We envision a world where every individual is valued for their inherent worth-regardless of ability or circumstance-and has equitable access and support to lead a life of their own design.
Hands-on IT role in a cloud-first environment (Intune, Microsoft 365). Support users, manage devices, and gain experience across IT-from help desk to networking and cybersecurity.
Full-Time IT Specialist
Information Systems & Technology
Location: Based in Woodbridge, travel between sites required
About the Role
Marrakech's Information Systems & Technology (IS&T) team is seeking a Full-Time IT Specialist to support staff and technology across our organization. This is a hands-on role in a 100% cloud-managed environment (Microsoft Intune, Entra, Microsoft 365), supporting both computers and mobile devices.
No two days are the same-you might be troubleshooting a user issue in the morning, deploying devices midday, and supporting connectivity or network needs at a program site in the afternoon.
What You'll Do
  • Provide technical support for hardware, software, and mobile devices (in person and remote)
  • Manage and document requests through the help desk ticketing system
  • Deploy and manage Windows devices and iPhones/iPads using Intune and Entra (Azure AD)
  • Support mobile device management (MDM) for agency cell phones
  • Maintain accurate inventory and asset tracking
  • Troubleshoot and resolve user, device, and application issues
  • Support connectivity and network operations across multiple sites (coordination, installation, and basic troubleshooting)
  • Train staff on Microsoft 365, email, file storage, and general technology use
  • Ensure the security and confidentiality of sensitive and protected information

What We're Looking For
  • Strong troubleshooting and customer service skills
  • Ability to work independently and manage multiple priorities
  • Attention to detail, especially with documentation and inventory
  • Flexible and adaptable, with a strong willingness to learn; someone who is excited to grow with us as we continue to expand and evolve our technology and services

Required:
  • Proficiency in Microsoft 365 (Outlook, OneDrive, SharePoint)
  • Valid driver's license and reliable, insured vehicle

Preferred:
  • Experience with Microsoft Intune, Entra (Azure AD), and Microsoft 365 Admin
  • Experience supporting mobile devices (iOS preferred)
  • Prior IT support/help desk experience

Education & Experience
  • Associate's degree in IT or related field or equivalent experience

Why Join Marrakech?
  • Be part of a mission-driven organization making a meaningful impact
  • Gain unique, hands-on experience across all areas of IT, including end user support, device management, networking, and cybersecurity
  • Work in amodern, cloud-first environment
  • Help shape and expand a growing IT department where your ideas and contributions will matter
  • Enjoy a role where you're not confined to one specialty, but exposed to a wide range of technologies and initiatives
  • Join a collaborative, supportive team with real opportunities for growth and development

Schedule
  • Schedule: M-F- 9a-5p (flexible schedule to the needs of the department)

Benefits:
  • Paid time off (PTO) and Dedicated Sick Time
  • Paid Holidays
    • New Year's Day
    • Martin Luther King, Jr. Day
    • Memorial Day
    • Juneteenth
    • Independence Day
    • Labor Day
    • Thanksgiving
    • Christmas
  • Paid and Unpaid Leave for:
    • Bereavement
    • Jury Duty
    • Disaster Relief Volunteer
    • Family and Non-FMLA Medical Leave
    • Military Leave
  • Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
  • External Employee Assistance Program (EAP) (for full time employees)
  • 401K and Profit Sharing Plan
  • Educational Benefits, Including:
    • DSP Credentialing through the NADSP
    • Tuition Reimbursement
    • Tuition discounts at local colleges and universities
  • Access to Various Voluntary Insurances and Benefits
  • Staff Recognition Program
  • Other Financial Benefits, Including but not limited to:
    • Dayforce Wallet (On-Demand Pay)
    • Marrakech's Homeownership Program
    • Perfect Attendance Bonus Program
    • Recruitment Referral Bonus
  • Other Corporate Discount Programs

Our Vision:
We envision a world where every individual is valued for their inherent worth-regardless of ability or circumstance-and has equitable access and support to lead a life of their own design.
Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.

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