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It Associate Jobs in Chicago, IL (NOW HIRING)

IT ASSISTANT

South Holland, IL · On-site

$16.75 - $22.75/hr

Associate degree in Information Technology or related field. * CompTIA A+ Certification required. CCNA certification desired but not required. * The individual must take all necessary trainings to ...

Associate or Bachelor's degree preferred AI Requirement: * Experience using AI tools to support IT troubleshooting, ticket routing, or documentation * Ability to automate repetitive IT support ...

IT Manager

Northbrook, IL · On-site

$75K - $95K/yr

Associate or Bachelor's degree preferred AI Requirement: * Experience using AI tools to support IT troubleshooting, ticket routing, or documentation * Ability to automate repetitive IT support ...

IT Manager

Northbrook, IL · On-site

$75K - $95K/yr

Associate or Bachelor's degree preferred AI Requirement: * Experience using AI tools to support IT troubleshooting, ticket routing, or documentation * Ability to automate repetitive IT support ...

IT Generalist

Chicago, IL · Hybrid

$18 - $25/hr

Enrolled in an Associate or Bachelor's degree program in Information Technology. * Past IT helpdesk experience.

IT Auditor

Chicago, IL · On-site

$80K - $104K/yr

IT Auditor The IT Auditor assesses the design and operating effectiveness of IT controls during ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

Assists IT Audit Manager in the development of the annual audit plan. Plan and execute assigned audits and projects in accordance to the audit plan. All audits must be of superior quality, completed ...

Job Title IT Analyst Location Chicago Regular/Temporary Regular Summary We have an opening for an ... Associate's degree (preferred); Bachelor's degree (preferred); or similar work experience; * At ...

Job Title IT Analyst Location Chicago Regular/Temporary Regular Summary We have an opening for an ... Qualifications: * Associate's degree (preferred); Bachelor's degree (preferred ...

IT Analyst

Glenview, IL · On-site

$70K - $89K/yr

The IT Analyst is a member of the IT Team responsible for managing user requests while providing ... Technical certificates, Associate Degree in a technical area, or a minimum of 2+ years of technical ...

Preferred : • Enrolled in an Associate or Bachelor's degree program in Information Technology. • Past IT helpdesk experience. Company : dbHMS is an engineering company providing MEP design ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * Experience supporting and administering Microsoft Windows ...

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

Showing results 21-40

It Associate information

See Chicago, IL salary details

$14

$30

$57

How much do it associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it associate in Chicago, IL is $30.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $36.20 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Chicago, IL?

The most popular types of It jobs in Chicago, IL are:

What are popular job titles related to It Associate jobs in Chicago, IL?

For It Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Chicago, IL look for?

The top searched job categories for It Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for It Associate jobs?

Cities near Chicago, IL with the most It Associate job openings:

Infographic showing various It Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,269 per year, or $30.4 per hour.

IT ASSISTANT

Confidential

South Holland, IL • On-site

$16.75 - $22.75/hr

Full-time

Re-posted just now


Job description

Job Title:                             IT Assistant

Department:                      Information Technology

Reports To:                         IT Manager

SUMMARY:

Assists the IT Manager in providing various IT support services to all departments and users by performing the following duties:


ESSENTIAL DUTIES AND RESPONSIBILITES

Include the following:

  • Performs initial troubleshooting at all sub-buildings as assigned by the IT Manager.

This entails:

  1. Receiving service call assignments from the IT Manager or directly from the users. Such assignments will be limited to hardware and software issues affecting the proper operation of individual computers and peripherals (internet, email, network access, print routing, etc.). That may eventually involve networking issues.
  • Installs computers, printers, and software upgrades on all computers as assigned by the IT Manager.
  • Performs pro-active computer and software maintenance on a schedule set by the IT Manager.
  • Identifies and removes duplicate database entries. Assists the departments as needed in database related activities in order to improve the Assistant’s understanding of company activities.
  • Supports users and departments in databases, MS Dynamics CRM, MSI, Visual GA, ADP, Email, and Office productivity software.
  • Assists in maintaining the telephone system. Replace defective phone units, set up phone users, reboot control units and expansion panels.
  • Maintains all wireless devices (cell phones, tablets and laptops).
  • Maintains the company's computer labs and instructs lab users on basic word processing, email, and internet surfing.
  • Collaborate with the IT Team to implement and manage IT infrastructure projects.
  • Complies with personnel policies and procedures.
  • Maintains the confidentiality of the IT system, as well as protecting and securing the integrity of the IT system and data.
  • Assists the IT Manager in making approved purchases of equipment from approved vendors.
  • Performs other duties as assigned.

QUALIFICATIONS

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

REQUIREMENTS

  • Proven experience as an IT Assistant or in a similar role.
  • Familiarity with hardware, software, and networking concepts.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team.
  • Basic knowledge of data security and privacy practices.

EDUCATION AND/OR EXPERIENCE

  • High school diploma or general education degree (GED) and three years of related experience; or equivalent combination of education and experience. Associate degree in Information Technology or related field.
  • CompTIA  A+ Certification required. CCNA certification desired but not required.
  • The individual must take all necessary trainings to improve their skills.

SPECIFIC SKILLS

  • Proficiency in Windows 7, 8, 10, and 11, Microsoft Office 365 (Word, Excel, Access, Outlook, and PowerPoint), Social media services.
  • Ability to quickly diagnose computer hardware and software issues and resolve them independently.
  • Proven ability to setup computer systems and peripherals and install all productivity software.  
  • Basic knowledge of the workings of a computer and the most common peripherals.
  • Ability to work independently and utilize good judgment to protect the integrity of the IT system and data.