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It Associate Jobs in Naperville, IL (NOW HIRING)

IT Services Associate

Addison, IL ยท On-site

$18.13 - $22.67/hr

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other ...

Associate's or Bachelor's degree in Information Technology or related field preferred. * Up to two years of experience and / or training in IT support or related fields. * Understanding of IT hardwar ...

IT Manager

Saint Charles, IL ยท On-site

$120 - $170/hr

... IT Manager St. Charles, IL, US 2 days ago Requisition ID: 1126 Salary Range: $120,000.00 To $170 ... About Geo-Logic Associates Geo-Logic Associates (GLA) is a privately held geologic, geotechnical ...

IT Manager

Saint Charles, IL ยท On-site

$120K - $170K/yr

About Geo-Logic Associates Geo-Logic Associates (GLA) is a privately held geologic, geotechnical ... Position Overview GLA is seeking an experienced IT leader to oversee the firm's information ...

IT Generalist

Chicago, IL ยท Hybrid

$18 - $25/hr

Enrolled in an Associate or Bachelor's degree program in Information Technology. * Past IT helpdesk experience.

IT Auditor

Chicago, IL ยท On-site

$80K - $104K/yr

IT Auditor The IT Auditor assesses the design and operating effectiveness of IT controls during ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

Assists IT Audit Manager in the development of the annual audit plan. Plan and execute assigned audits and projects in accordance to the audit plan. All audits must be of superior quality, completed ...

IT Analyst

Chicago, IL ยท On-site

Job Title IT Analyst Location Chicago Regular/Temporary Regular Summary We have an opening for an ... Associate's degree (preferred); Bachelor's degree (preferred); or similar work experience; * At ...

IT Analyst

Chicago, IL ยท On-site

Job Title IT Analyst Location Chicago Regular/Temporary Regular Summary We have an opening for an ... Qualifications: * Associate's degree (preferred); Bachelor's degree (preferred ...

IT Analyst

Glenview, IL ยท On-site

$70K - $89K/yr

The IT Analyst is a member of the IT Team responsible for managing user requests while providing ... Technical certificates, Associate Degree in a technical area, or a minimum of 2+ years of technical ...

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It Associate information

See Naperville, IL salary details

$13

$29

$55

How much do it associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it associate in Naperville, IL is $29.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $35.05 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Naperville, IL?

The most popular types of It jobs in Naperville, IL are:

What are popular job titles related to It Associate jobs in Naperville, IL?

For It Associate jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Naperville, IL look for?

The top searched job categories for It Associate jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for It Associate jobs?

Cities near Naperville, IL with the most It Associate job openings:

Infographic showing various It Associate job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,278 per year, or $29.5 per hour.

IT Services Associate

Addison Public Library

Addison, IL โ€ข On-site

$18.13 - $22.67/hr

Part-time

PTO

Posted 12 days ago


Job description

Part-Time Position: approximately 17 hours a week

Hours:

You need to be available to work the following schedule. 

Week 1
Tuesday: 9:00 am – 3:00 pm
Thursday: 9:00 am - 3:15 pm
Saturday: 9:00 am - 5:00pm
 
Week 2
Sunday: 1:00 pm – 5:00 pm
Tuesday: 9:00 am - 3:00 pm
Thursday: 9:00 am - 3:15 pm


Hourly Wage: $18.13 - 22.67/hr. Offers are made within this range based on competencies, experience, and internal equity.

Position Details:

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other digital services offered by the library. Along with providing an exceptional patron experience at the Information Technology Services desk, you can assist patrons using makerspace equipment and perform basic troubleshooting. 

Who You Are: 

  • A superb communicator able to communicate clearly and effectively with the public and staff.
  • A people person who is patient and able to help patrons of all ages and knowledge levels, many of whom have limited technology or English language skills.
  • A person familiar with Windows and Mac computers, web searching and emailing, Microsoft Office and Google Apps, Apple and Android tablets/smartphones, Wi-Fi connection, printing, scanning, photocopying, and can perform basic troubleshooting.
  • An independent worker with the ability to set priorities, make independent decisions, and exercise discretion with patrons and staff.
  • A team player who collaborates with others to help solve complex problems.

 What We Offer: 

  • Generous accrued paid time off, including vacation and sick leave.       
  • Educational opportunities and encouragement for professional growth, including tuition reimbursement.
  • A  supportive work environment that focuses on serving the Addison community.
  • A diverse community that actively uses and supports its public library.
  • Wellness programs, free telemedicine, and other EAP (employee assistance plan) services.

Qualifications: 

  • A high school diploma or GED, some college is preferred.
  • One year of related technical and customer service experience.
  • Candidates who are bilingual in English/Spanish or English/Polish are strongly preferred

The Addison Public Library is dedicated to fostering lifelong learning and literacy by providing opportunities to explore, create, and connect. We value cultural inclusiveness, respect, and diversity of thought; intellectual freedom; ethical and effective stewardship of resources; engagement with community members; and protection of user privacy and confidentiality.