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It Associate Jobs in Boston, MA (NOW HIRING)

Humana

IT Project Manager

Boston, MA · Hybrid

$107K - $126K/yr

Become a part of our caring community The IT Project Manager will serve as a critical partner to ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

CarGurus

IT Service Desk Analyst

Boston, MA · On-site

Associates' Degree in MIS or equivalent experience * Industry certifications (CompTIA) or similar ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...

M&H Consulting, LLC

Be Seen First

Entry Level IT Field Technician

Boston, MA · On-site

$50K - $52K/yr

M&H Consulting LLC, an IT consulting firm in Massachusetts, is looking to fill a position for a ... Associates Degree Maintains clients' computing and overall technical environment by identifying ...

Lendbuzz

IT Help Desk Specialist (Boston)

Boston, MA · On-site

$70K - $85K/yr

Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * 1-2 years of experience in IT help desk, desktop support, or technical support roles * Hands-on ...

Lendbuzz

IT Help Desk Specialist (Boston)

Boston, MA

$70K - $85K/yr

Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * 1-2 years of experience in IT help desk, desktop support, or technical support roles * Hands-on ...

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It Associate information

See Boston, MA salary details

$14

$32

$60

How much do it associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it associate in Boston, MA is $32.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $38.12 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Boston, MA? The most popular types of It jobs in Boston, MA are:
What are popular job titles related to It Associate jobs in Boston, MA? For It Associate jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Boston, MA look for? The top searched job categories for It Associate jobs in Boston, MA are:
What cities near Boston, MA are hiring for It Associate jobs? Cities near Boston, MA with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $66,668 per year, or $32.1 per hour.

IT Project Manager

Humana

Boston, MA • Hybrid

$107K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Become a part of our caring community
The IT Project Manager will serve as a critical partner to Network Engineering and Operations, driving execution, structure, and visibility across site readiness initiatives. This role operates in a fast-paced, evolving environment supporting multi-site deployments, M&A integrations, and network infrastructure readiness.
Job Description

TheITProjectManageris responsible for leading and delivering complexprojects within the workflow and storage domains. This role overseesprojectplanning, execution, and delivery, ensuring alignment with organizational goals and industry best practices. TheITPM collaborates with cross-functional teams, managesprojectrisks, and ensures the successful implementation of solutions that optimize business processes and storage infrastructure.

Key Responsibilities:

  • Lead end-to-endprojectmanagement for initiatives related to workflow automation and storage systems.

  • Defineprojectscope, objectives, and deliverables in collaboration with stakeholders and technical teams.

  • Develop detailedprojectplans, schedules, and budgets; monitor progress and adjust as necessary.

  • Identify and manageprojectrisks, issues, and dependencies.

  • Coordinate resources, facilitate meetings, and drive communication amongprojectparticipants.

  • Ensureprojectdeliverables meet quality standards and comply with security, privacy, and regulatory requirements.

  • Provide regular status updates and progress reports to leadership and stakeholders.

  • Foster effective partnerships with vendors and internal teams to ensure optimal solution delivery.

  • Evaluate and implement new technologies or processes to improve workflow efficiency and storage performance.

  • Support post-implementation review and transition to operational teams.


Use your skills to make an impact

Required Qualifications

  • 3+ years of experience inITprojectmanagement, including experience with workflow and storage systems.

  • 1+ years of storage and workflow domain (network engineering, compute storage engineering, cloud storage)

  • 2+ years expereince managing large-scale, complexprojects.

Preferred Qualifications

  • Bachelor's degree in Business, Information Technology or a related field

  • ProjectManagement certification (PMP, SAFe, or equivalent)

Additional Information

This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C: Atlanta, GA; NYC NY; Nashville, TN; Chicago, IL, or Charlotte, NC.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$86,300 - $118,700 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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