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It Associate Jobs in Boston, MA (NOW HIRING)

IT Specialist I

Randolph, MA ยท On-site

$55K - $65K/yr

Associate degree in Information Technology or related field. * CompTIA A+, Network+, or equivalent certification. * Experience with ticketing systems (e.g., Zendesk). * Familiarity with Active ...

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

IT Support Analyst

Andover, MA ยท On-site

$60K - $100K/yr

Associate's degree in computer science information systems or related field. * 4+ years of experience in onsite IT end user support. Additional experience in lieu of degree requirement. Related IT ...

IT Support Associate II

Boston, MA ยท On-site

$24 - $28/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

Associate's degree in computer science information systems or related field. * 4+ years of experience in onsite IT end user support. Additional experience in lieu of degree requirement. Related IT ...

IT Support Specialist

Cambridge, MA ยท On-site

$55 - $75/hr

The successful candidate will ensure the smooth operation of our IT infrastructure What You'll Be ... Applicable professional qualifications, such as Microsoft Certified Solutions Associate (MCSA ...

New

JOB REQUIREMENTS Minimum Education - Preferred Associate's degree or technical certification in computer science, Information Technology or other technical field preferred. Microsoft certification or ...

IT Field Support Analyst

Weymouth, MA ยท On-site

$27.78 - $37.38/hr

JOB REQUIREMENTS Minimum Education - Preferred Associate's degree or technical certification in computer science, Information Technology or other technical field preferred. Microsoft certification or ...

IT Field Support Analyst

Weymouth, MA ยท On-site

$27.78 - $37.38/hr

JOB REQUIREMENTS Minimum Education - Preferred Associate's degree or technical certification in computer science, Information Technology or other technical field preferred. Microsoft certification or ...

Showing results 21-40

It Associate information

See Boston, MA salary details

$14

$32

$60

How much do it associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it associate in Boston, MA is $32.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $38.12 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Boston, MA?

The most popular types of It jobs in Boston, MA are:

What are popular job titles related to It Associate jobs in Boston, MA?

For It Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Boston, MA look for?

The top searched job categories for It Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for It Associate jobs?

Cities near Boston, MA with the most It Associate job openings:

Infographic showing various It Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,668 per year, or $32.1 per hour.

$58K - $64K/yr

Full-time

Re-posted 16 days ago


Job description

Job Title: IT Project Coordinator
Department: Information Technology
Reports To: IT Project Manager
FLSA: nonexempt
Grade: 7
Position Summary
We are looking for a highly organized and motivated IT Project Coordinator to join our growing team. In this role, you will work closely with the IT Project Managers and cross-functional IT teams to help plan, execute, and deliver technology projects on time and within scope. This is an excellent opportunity for an emerging professional to gain hands-on experience in IT project lifecycle management, agile methodologies, and team coordination.
Essential Functions and Responsibilities
  • Project Coordination: Work with IT Project Managers and assist in the planning and execution of IT projects, including software development, infrastructure upgrades, and system integrations.

  • Meeting Management: Schedule and facilitate and/or assist with project meetings, capture detailed meeting minutes, and distribute action items.

  • Documentation: Create, maintain, and update project documentation, including project charters, schedules, status reports, and process flows.

  • Task Tracking: Monitor project progress using project management tools (e.g., Azure DevOps, MS Project/Planner, Jira) and ensure team members are updating their task statuses.

  • Communication: Act as a liaison between the IT team and business stakeholders, ensuring clear communication of project updates, risks, and roadblocks.

  • Risk Management: Assist in identifying potential project risks and bottlenecks and help escalate them to senior leadership when necessary.

  • Quality Assurance: Support basic testing and QA efforts to ensure project deliverables meet the agreed-upon requirements.

  • Other Responsibilities: Perform additional duties as assigned

Required Education, Experience, and Skills
  • Education: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field (or equivalent practical experience).

  • Experience: 1+ years of experience in an IT, project coordination, or administrative role.

  • Methodology Knowledge: Basic understanding of project management methodologies (Agile, Scrum, Waterfall) and the Software Development Life Cycle (SDLC).

  • Technical Literacy: Comfortable discussing technical concepts with software developers, system administrators, and non-technical stakeholders. Familiarity with Office 365 and Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook.

  • Soft Skills: Exceptional organizational skills, strong written and verbal communication, a proactive problem-solving mindset, and an ability to manage multiple tasks, prioritize effectively, and meet deadlines.

Preferred Education, Experience, and Skills
  • Experience using project management software (e.g., Azure DevOps, MS Project/Planner, Jira, Smartsheet).

  • Entry-level certifications such as Certified associate in project management (CAPM), Certified ScrumMaster (CSM), or ITIL Foundations.

  • Familiarity with data analysis or basic reporting tools (e.g., Excel/Google Sheets pivot tables).

$58,921 - $64,813 a year
This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management's discretion, the employee may be assigned different or additional duties from time to time.