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It Associate Jobs in Athens, GA (NOW HIRING)

Hitachi

IT Application Support Engineer

Monroe, GA

Associate's degree, applicable certificates, or equivalent IT experience. Experience : Experience with C#, VB.net, JavaScript, JSON, and XML a plus Job level is determined by various factors such as ...

Sysco

Region Director, Merchandising

Buckhead, GA · On-site

$122K - $203K/yr

Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. * Integrate with IT operations to ensure all ...

Landmark Properties

Infrastructure Manager

Athens, GA · On-site

Associate Vice President - Information Technology Direct Reports: 1 (IT Transitions Specialist) Duties/Responsibilities: The duties listed below are an outline of the Infrastructure Manager ...

RealTruck

WMS Super User

Pendergrass, GA · On-site

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Synthesizes complex or diverse information; Collects and researches data; Uses intuition and ...

Truck Hero

WMS Super User

Pendergrass, GA · On-site

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Synthesizes complex or diverse information; Collects and researches data; Uses intuition and ...

RealTruck Group Inc

WMS Super User

Pendergrass, GA

Train associates, supervisors, and operational leadership on WMS functionality, system processes ... Synthesizes complex or diverse information; Collects and researches data; Uses intuition and ...

Hibbett Retail, Inc.

Sales Associate

Bethlehem, GA

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Hibbett Retail, Inc.

Sales Associate

Athens, GA

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Hibbett Retail, Inc.

Sales Associate

Athens, GA

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

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All JobsIt Associate JobsIt Associate Jobs in Athens, GA

It Associate information

See Athens, GA salary details

$13

$28

$53

How much do it associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it associate in Athens, GA is $28.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $33.89 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Athens, GA?

The most popular types of It jobs in Athens, GA are:

What are popular job titles related to It Associate jobs in Athens, GA?

For It Associate jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Athens, GA look for?

The top searched job categories for It Associate jobs in Athens, GA are:

What cities near Athens, GA are hiring for It Associate jobs?

Cities near Athens, GA with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Athens, GA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,257 per year, or $28.5 per hour.

IT Support & Infrastructure Associate

University of Georgia

Athens, GA • On-site

Other

Retirement

Posted 4 days ago

University Of Georgia rating

7.8

Company rating: 7.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

229th of 619 rated colleges and universities

Job description

Posting Details
Posting Details
Posting Number
S15597P
Working Title
IT Support & Infrastructure Associate
Department
Auxiliary Information Technolo
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (;/strong>. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website
auxiliary.uga.edu
Posting Type
External
Retirement Plan
TRS
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule
Additional Schedule Information
This position offers a 40 hour work week. Hours and schedule may vary, but will typically be Monday - Friday.
Advertised Salary
Commensurate with Experience
Posting Date
08/12/2026
Open until filled
Yes
Closing Date
Proposed Starting Date
09/01/2026
Special Instructions to Applicants
Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ().
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Position Information
Classification Title
IT Support Technician II
FLSA
Non-Exempt
FTE
1.00
Minimum Qualifications
High school diploma or equivalent and 2 years of related experience
Preferred Qualifications
Position Summary
This entry-level is responsible for providing technical support and maintaining technology solutions that support the operational and security needs of Auxiliary Services. Personnel in this position diagnose and resolve issues related to end-user devices, software, network-connected systems, servers, virtualization platforms, and associated infrastructure. This position also supports IT and physical security technologies, including access control and video surveillance systems, and serves as a technical resource for projects, documentation, and continuous improvement initiatives.
Knowledge, Skills, Abilities and/or Competencies
  • General Professional Skills:
    • Problem-solving and structured troubleshooting
    • Strong verbal and written communication skills
    • Ability to explain technical concepts to non-technical users
    • Customer service mindset (patience, professionalism)
    • Organization, multitasking, and attention to detail
    • Ability to work independently and in collaborative team environments
    • Ability to establish and maintain effective working relationships with clients
    • Willingness to learn and adapt to new technologies
  • Technical Basics:
    • Windows OS (macOS/Linux a plus)
    • PC hardware & peripherals troubleshooting
    • Basic networking (Wi-Fi, IP, DNS/DHCP)
    • Microsoft 365 / common business apps
    • Basic security (passwords, patching, antivirus)

Physical Demands
Occasionally engage in strenuous activity, such as lifting up to 50 pounds, using a ladder, and crawling under desks. Occasional evening and weekend work.
Is driving a responsibility of this position?
Yes
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
End-User Support & Troubleshooting:
  • Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, operating systems, applications, peripherals, and common business technologies.
  • Diagnose and resolve hardware, software, connectivity, and account-related issues.
  • Assist users with technology adoption, system integrations, and day-to-day technical needs.

Percentage of time
30
Duties/Responsibilities
Infrastructure & Systems Support:
  • Assist with installation, configuration, maintenance, and monitoring of servers, virtualization platforms, storage systems, network devices, and related infrastructure.
  • Monitor system performance, troubleshoot issues, and coordinate with internal and external support resources to maintain service availability.
  • Support security camera, access control, and other IT and physical security systems as assigned.

Percentage of time
30
Duties/Responsibilities
Endpoint Deployment & Asset Management:
  • Deploy, maintain, and troubleshoot endpoint devices and software.
  • Assist with inventory management, technology refresh initiatives, equipment tracking, and loaner device programs.
  • Support audio/visual and meeting-space technologies as needed.

Percentage of time
20
Duties/Responsibilities
Documentation, Training & Process Improvement:
  • Create and maintain technical documentation, procedures, and knowledge-base articles.
  • Provide user training and technical guidance.
  • Recommend improvements to support processes, standards, and operational efficiencies.

Percentage of time
10
Duties/Responsibilities
Projects, Research & Professional Development:
  • Participate in technology projects, implementations, upgrades, and testing activities.
  • Research emerging technologies and industry best practices to improve services and operations.
  • Engage in ongoing professional development and technical training.

Percentage of time
10
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name
Bill McGee
Recruitment Contact Email
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  2. * Are you able to stand, walk, climb stairs, occasionally lift, bend and squat, sit and work from a computer up to 8 hours a day?
    • Yes
    • No
    • No Response
  3. * How did you hear about this job opportunity?
    • UGAjobsearch.com
    • InsideHigherEd.com
    • Indeed.com
    • hCareers.com
    • LinkedIn
    • Facebook
    • The Department of Labor
    • Goodwill
    • UGA Employee
    • Other

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References with Contact Information
Optional Documents

What University Of Georgia employees say

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About University of Georgia

Sourced by ZipRecruiter

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education. The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Athens, GA, US

Year founded

1785

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