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It Assistant Jobs in Wheat Ridge, CO (NOW HIRING)

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

LERCH BATES

IT Specialist

Highlands Ranch, CO · On-site

$65K - $75K/yr

Information Technology Location: Highlands Ranch, CO (Onsite) This position is based full-time in ... Business Systems & Operational Support * Assist with administration and support of business ...

LERCH BATES

IT Specialist

Highlands Ranch, CO

Information Technology Location: Highlands Ranch, CO (Onsite) This position is based full-time in ... Business Systems & Operational Support * Assist with administration and support of business ...

Link Technologies

IT Security Consultant

Denver, CO

Link Technologies is currently seeking a IT Security Sales Professional for a full-time position ... Serve as the key representative and promoter for this line of business. Assist in identifying and ...

Cleerly

IT Engineer III

Denver, CO · On-site

$115K - $137K/yr

Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software ... Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and ...

Cleerly

IT Engineer III

Denver, CO · Hybrid

Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software ... Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and ...

Cleerly

IT Engineer III

Denver, CO · On-site

Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software ... Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and ...

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

POSITION DESCRIPTION Exclusive Resorts is seeking an IT Support Analyst to join our Engineering ... This role will occasionally assist with the following: * Assists with Windows Server and AWS/Azure ...

INSPYR Solutions

IT Support Specialist

Denver, CO · On-site

... * Assist with the onboarding and implementation of new software, hardware, and IT services, including testing, deployment, user communication, and post-implementation support. * Provide technical ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Wheat Ridge, CO

It Assistant information

See Wheat Ridge, CO salary details

$12

$24

$41

How much do it assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it assistant in Wheat Ridge, CO is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Wheat Ridge, CO? The most popular types of It jobs in Wheat Ridge, CO are:
What cities near Wheat Ridge, CO are hiring for It Assistant jobs? Cities near Wheat Ridge, CO with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,107 per year, or $24.1 per hour.

IT Support Specialist

Beyond IT Support

Aurora, CO • On-site

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and operating systems. The role involves onsite and help desk user support, technical support at both server and network levels, and communication with customers regarding incident progress.
Responsibilities:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Qualifications:
Required:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
• Advanced understanding of operating systems, business applications, printing systems, and network systems.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Diagnosis skills of technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide services.
• Typing skills to ensure quick and accurate entry of service request details.
• Self-motivated with the ability to work in a fast-moving environment.
• Travel to client’s locations as needed (Must have reliable transportation)
Preferred:
• Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
Company:
Beyond IT Support is a cloud advisors offers reliable IT support services in Georgia, Connecticut, New York and Texas. Founded in 2003, the company is headquartered in Norwalk, USA, with a team of 11-50 employees. The company is currently Early Stage.

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