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Information Technology Assistant Jobs in Wheat Ridge, CO

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

Alerio Technology Group

Be Seen First

IT Helpdesk Technician

Denver, CO · Remote

Install and manage software applications on computers. * Assist with onboarding and offboarding ... Experience in an IT helpdesk or technical support role. * Proficiency with Active Directory ...

LERCH BATES

IT Specialist

Highlands Ranch, CO · On-site

$65K - $75K/yr

Information Technology Location: Highlands Ranch, CO (Onsite) This position is based full-time in ... Business Systems & Operational Support * Assist with administration and support of business ...

LERCH BATES

IT Specialist

Highlands Ranch, CO · On-site

Information Technology Location: Highlands Ranch, CO (Onsite) This position is based full-time in ... Business Systems & Operational Support * Assist with administration and support of business ...

Link Technologies

IT Security Consultant

Denver, CO · On-site

Link Technologies is currently seeking a IT Security Sales Professional for a full-time position ... Serve as the key representative and promoter for this line of business. Assist in identifying and ...

Cleerly

IT Engineer III

Denver, CO · On-site

$115K - $137K/yr

Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software ... Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and ...

Socket.dev

IT Engineer III

Denver, CO · On-site

$105 - $125/hr

Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software ... Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and ...

New

Cleerly

IT Engineer III

Denver, CO · Hybrid

Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software ... Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and ...

Cleerly

IT Engineer III

Denver, CO · On-site

Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software ... Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and ...

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All JobsInformation Technology JobsInformation Technology Assistant JobsInformation Technology Assistant Jobs in Wheat Ridge, CO

Information Technology Assistant information

See Wheat Ridge, CO salary details

$12

$24

$41

How much do information technology assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for information technology assistant in Wheat Ridge, CO is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.05 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.
More about Information Technology Assistant jobs

What are the most commonly searched types of Information Technology jobs in Wheat Ridge, CO?

The most popular types of Information Technology jobs in Wheat Ridge, CO are:

What job categories do people searching Information Technology Assistant jobs in Wheat Ridge, CO look for?

The top searched job categories for Information Technology Assistant jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Information Technology Assistant jobs?

Cities near Wheat Ridge, CO with the most Information Technology Assistant job openings:

Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,107 per year, or $24.1 per hour.

IT Support Specialist

Beyond IT Support

Aurora, CO • On-site

Full-time

Re-posted 12 days ago

Job description

Job Summary:
Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and operating systems. The role involves onsite and help desk user support, technical support at both server and network levels, and communication with customers regarding incident progress.
Responsibilities:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Qualifications:
Required:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
• Advanced understanding of operating systems, business applications, printing systems, and network systems.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Diagnosis skills of technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide services.
• Typing skills to ensure quick and accurate entry of service request details.
• Self-motivated with the ability to work in a fast-moving environment.
• Travel to client’s locations as needed (Must have reliable transportation)
Preferred:
• Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
Company:
Beyond IT Support is a cloud advisors offers reliable IT support services in Georgia, Connecticut, New York and Texas. Founded in 2003, the company is headquartered in Norwalk, USA, with a team of 11-50 employees. The company is currently Early Stage.

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