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It Assistant Jobs in Waterloo, IA (NOW HIRING)

Core BTS

IT/OT Systems Administrator

Oelwein, IA

$32 - $40/hr

The ideal candidate is a hands-on IT professional with experience supporting desktop systems ... Support Windows-based systems, Active Directory, and user access administration. * Assist with ...

Collabera

Administrative Assistant

Waterloo, IA · On-site

$17.75 - $24/hr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Industry Manufacturing Work Location Waterloo IA 50704 Job Title Administrative Assistant Duration ...

Corporate Technologies LLC

Account Manager

Cedar Falls, IA · On-site

$45K - $55K/yr

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions ... * Assist with challenging client requests or issue escalations as needed. * Prepare and present ...

Collabera

Development Engineer II

Waterloo, IA · On-site

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Serve as support to external laboratories and assist aftertreatment accelerated aging and ash ...

Westbrook Acres

Registered Nurse (RN) - LTC

Gladbrook, IA · On-site

$1.8K/wk

... ll assist you with it. Client Details Address 605 Garfield St City Gladbrook State IA Zip Code 50635 Job Board Disclaimer TLC Nursing Associates, Inc. is an equal-opportunity employer and fully ...

Ranews Companies LLC

Quality Tech Lead

Allison, IA

Record scrap and develop cost analysis. * Assist with the inspection of incoming raw material (Pre ... Responsible for PPAP information and paperwork and all that it entails, including but not limited ...

Mercy

Medical Assistant - Pediatrics

Oelwein, IA

$16.75 - $21.50/hr

Louis Mercy Pediatrics O'Fallon 2223 Technology Drive, Suite 10, O'Fallon, MO Full-Time | 40 Hours ... Collect and document patient information regarding health status and concerns. * Prepare patients ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Waterloo, IA

It Assistant information

See Waterloo, IA salary details

$11

$22

$38

How much do it assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for it assistant in Waterloo, IA is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.22 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Waterloo, IA?

The most popular types of It jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for It Assistant jobs?

Cities near Waterloo, IA with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,492 per year, or $22.4 per hour.

IT/OT Systems Administrator

Core BTS

Oelwein, IA

$32 - $40/hr

Contractor

Posted 11 days ago

Job description

Title: IT/OT Systems Engineer I – (Subcontract at an NRI)

Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with NRI.

 

Position Overview

Our Client is seeking an IT/OT Systems Engineer I to serve as the primary onsite technology resource for our Oelwein manufacturing and distribution facility. This role supports both traditional IT infrastructure and operational technology (OT) systems that keep plant operations running efficiently.

The ideal candidate is a hands-on IT professional with experience supporting desktop systems, networks, servers, and manufacturing technology environments. Acting as the face of IT for the facility, this individual must be comfortable troubleshooting issues independently while collaborating with enterprise infrastructure, systems, network, and OT teams.

 

Key Responsibilities

IT Infrastructure & End User Support

  • Provide onsite support for PCs, laptops, printers, scanners, and endpoint devices.
  • Troubleshoot hardware, software, network, and connectivity issues.
  • Support Windows-based systems, Active Directory, and user access administration.
  • Assist with workstation deployments, imaging, hardware refreshes, and asset management.

 

Network & Systems Administration

  • Support local servers, virtual environments, and infrastructure technologies.
  • Assist with network troubleshooting, switch replacements, and connectivity issues.
  • Monitor and maintain technology assets, equipment rooms, and network closets.
  • Partner with enterprise infrastructure teams on upgrades, implementations, and support initiatives.

 

IT/OT & Manufacturing Technology Support

  • Support devices and systems connected to manufacturing and operational technology environments.
  • Assist in troubleshooting plant-floor technology and warehouse operations systems.
  • Coordinate with OT, operations, and engineering teams to resolve technology issues impacting production.

 

Project & Documentation Support

  • Participate in infrastructure and plant technology projects.
  • Support deployment of new technologies and operational improvements.
  • Maintain documentation, procedures, configurations, and support records.

 

Required Qualifications

  • 3+ years of experience supporting enterprise IT environments.
  • Experience supporting Windows operating systems and end-user technologies.
  • Hands-on experience with networking fundamentals, switches, and connectivity troubleshooting.
  • Knowledge of Active Directory administration.
  • Experience supporting PCs, printers, and general IT infrastructure.
  • Strong troubleshooting, customer service, and problem-solving skills.
  • Ability to work independently with minimal supervision.

 

Preferred Qualifications

  • Systems Administration experience.
  • VMware or virtual server environment experience.
  • Linux administration experience.
  • Manufacturing, warehouse, or industrial environment experience.
  • Exposure to Operational Technology (OT) systems.
  • Experience with network monitoring tools such as WhatsUp Gold.
  • Understanding of industrial networking and plant-floor technologies.

 

Ideal Candidate

We're looking for a versatile IT professional who enjoys hands-on technical work and can support a broad range of technologies, from desktop and printer support to network troubleshooting, infrastructure projects, and manufacturing technology systems.

This role is ideal for someone with a background as a:

  • Systems Administrator
  • Infrastructure Engineer
  • Network Administrator
  • IT Operations Engineer
  • Manufacturing IT Support Engineer
  • Senior Desktop Support Engineer
  • IT/OT Support Specialist