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It Assistant Jobs in Raymore, MO (NOW HIRING)

BASYS Processing

IT Specialist

Lenexa, KS · Hybrid

Resolve IT Support issues for both on-site and remote workers in a timely and professional manner ... Become a Subject Matter Expert on platform(s) that we utilize. * Assist in managing user accounts ...

BASYS Processing

IT Specialist

Lenexa, KS · On-site

Resolve IT Support issues for both on-site and remote workers in a timely and professional manner ... Become a Subject Matter Expert on platform(s) that we utilize. * Assist in managing user accounts ...

BASYS Processing

IT Specialist

Lenexa, KS · Hybrid

Resolve IT Support issues for both on-site and remote workers in a timely and professional manner ... Become a Subject Matter Expert on platform(s) that we utilize. * Assist in managing user accounts ...

GSP Marketing Technologies

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

New

GSP MARKETING TECHNOLOGIES

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

New

Catalyst Brands

IT Technician

Lenexa, KS · On-site

$22.31 - $27.89/hr

Overview IT Technician Location - Lenexa, KS The IT Technician will support and assist Associate Engineer with day-to-day first level technical support for Fullfillment Operation Center and Server ...

Commercial Capital Company

IT Support Technician

Lenexa, KS · On-site

$19.50 - $27/hr

Commercial Capital Company is seeking an IT Support Technician to assist with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, and ...

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Account & Device Support * Assist with employee onboarding and offboarding, including account setup ... Participate in IT projects as assigned. * Follow company security policies and report potential ...

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

Account & Device Support * Assist with employee onboarding and offboarding, including account setup ... Participate in IT projects as assigned. * Follow company security policies and report potential ...

Lightedge

IT Support Technician

Kansas City, MO · On-site

$21 - $28.75/hr

Account & Device Support * Assist with employee onboarding and offboarding, including account setup ... Participate in IT projects as assigned. * Follow company security policies and report potential ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Raymore, MO

It Assistant information

See Raymore, MO salary details

$11

$22

$39

How much do it assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for it assistant in Raymore, MO is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.65 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Raymore, MO?

The most popular types of It jobs in Raymore, MO are:

What cities near Raymore, MO are hiring for It Assistant jobs?

Cities near Raymore, MO with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Raymore, MO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,354 per year, or $22.8 per hour.

IT Technician

Kansas City, MO • On-site

Crossroads Talent Solutions
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Crossroads Talent Solutionsexternal

$29.37/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney's Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.

**Contingent Upon Award**

Information Technology Technician - Federal IT Support

Location: Kansas City, Missouri
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Work Environment: On-site, U.S. Attorney's Office

Position Summary

Under the direction of the Systems Manager, the Information Technology Technician provides comprehensive technical support and customer service to personnel within the U.S. Attorney's Office for the Western District of Missouri.

The IT Technician is responsible for supporting the reliable operation of end-user computing systems, mobile devices, office technology, software, and related equipment. The position provides hands-on and remote technical assistance, supports technology deployments and office relocations, maintains accurate support documentation, and helps ensure a secure and efficient technology environment.

Key Responsibilities

  • Provide comprehensive technical support to end users across the U.S. Attorney's Office.
  • Diagnose and resolve hardware, software, system, and network-related issues.
  • Respond to technical support requests by:
    • Telephone
    • Email
    • Remote-support tools
    • In-person/desk-side assistance
  • Assist users with configuring and optimizing systems and software applications to improve productivity and performance.
  • Troubleshoot hardware and software issues across multiple devices and platforms.
  • Manage, deploy, and service Mobile Device Management (MDM) solutions, including iOS devices.
  • Install, disconnect, relocate, and reconnect IT equipment during office moves, including:
    • Desktop and laptop computers
    • VoIP/EVoIP phones
    • Printers
    • Scanners
    • Peripherals and related equipment
  • Support enterprise hardware and software deployments, including installation, configuration, testing, rollout, and end-user assistance.
  • Coordinate vendor service calls for hardware issues and escort vendor technicians to affected equipment when required.
  • Provide conference-room technology support, including equipment setup and technical meeting support.
  • Document IT support activities in the designated ticketing system, including user communications, reported issues, troubleshooting performed, corrective actions, and installations.
  • Develop and distribute user communications such as system alerts, newsletters, technical guidance, and tip sheets.
  • Educate users on system and application functionality and technology best practices.
  • Proactively identify opportunities to improve technology, workflows, products, and operational processes and provide recommendations to government personnel.
  • Collaborate with the Systems Manager and other IT staff to maintain a secure, reliable, and efficient technology environment.
  • Maintain a high standard of customer service and timely issue resolution.
  • Follow organizational IT policies, procedures, and information-security requirements.

Required Qualifications

  • Demonstrated experience providing end-user IT/desktop support.
  • Experience troubleshooting computer hardware, software, system, and basic network-related problems.
  • Ability to provide technical support remotely and through desk-side/in-person assistance.
  • Experience installing, configuring, testing, and supporting hardware and software.
  • Ability to install and relocate computers, phones, printers, scanners, and peripherals.
  • Ability to document incidents, requests, troubleshooting activities, and resolutions in an IT ticketing system.
  • Strong customer-service and interpersonal communication skills.
  • Ability to communicate technical information clearly to non-technical users.
  • Ability to work effectively with a Systems Manager, IT personnel, end users, and outside vendors.
  • Strong troubleshooting, analytical, organizational, and documentation skills.

Preferred Technical Experience

  • Mobile Device Management (MDM)
  • Apple iOS device support
  • Desktop and laptop hardware troubleshooting
  • Microsoft-based end-user computing environments
  • Printers, scanners, and multifunction devices
  • VoIP/EVoIP telephone equipment
  • Remote-support technologies
  • IT service/ticketing systems
  • Conference-room and meeting technology
  • Enterprise hardware/software deployment and rollout support

Mandatory Federal Requirements

  • Must be a U.S. citizen.
  • Must successfully complete, at minimum, a Tier 2 background investigation.
  • Must submit Standard Form 86 (SF-86) before commencing on-site work.
  • Must be capable of working with Sensitive But Unclassified (SBU) information and complying with applicable DOJ information-security requirements.

Ideal Candidate

The ideal candidate is a customer-focused IT support professional who combines strong hands-on troubleshooting abilities with clear communication and documentation skills. The individual should be comfortable supporting users with varying levels of technical proficiency while working in a security-conscious federal environment where reliability, confidentiality, responsiveness, and accurate documentation are essential.

Benefits

  • Medical/Dental/Vision Benefits Offered
  • 401k
  • Life Insurance plans
  • Employee Health and Wellness program

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled

Employment Type: FULL_TIME

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