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It Assistant Jobs in Portland, OR (NOW HIRING)

Trillium Family Services

IT Technician

Portland, OR · On-site

$25 - $27/hr

We are seeking a dependable, customer-focused IT Technician to provide on-site technical support ... Set up user accounts, file access, and email accounts for new hires and assist with employee ...

PTY TECH LLC

IT Asset & CMDB Coordinator

Portland, OR · Remote

$30/hr

IT Asset & CMDB Coordinator Location: Remote - Anywhere in the USA Engagement: 1099 Independent ... Support inventory record management for End User Computing and Datacenter assets. * Assist with ...

HDR

IT Support Specialist

Portland, OR

In the role of IT Support Specialist, we'll count on you to ... Apply technology to address business needs and constraints * Assist staff to achieve efficient and ...

ICF

IT Business Analyst

Portland, OR · On-site +1

Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach * Generate requirements specifications, use cases, process flow diagrams ...

HDR

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to ... Apply technology to address business needs and constraints * Assist staff to achieve efficient and ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

edgefi

IT Support Specialist

Vancouver, WA · On-site

$50K - $60K/yr

Escalate complex issues to Tier 2 or Tier 3 with clear troubleshooting notes * Assist with ... IT support, help desk, or a similar role (MSP experience is a plus) * Basic understanding of:

edgefi

IT Support Specialist

Vancouver, WA · On-site

$50K - $60K/yr

Escalate complex issues to Tier 2 or Tier 3 with clear troubleshooting notes * Assist with ... IT support, help desk, or a similar role (MSP experience is a plus) * Basic understanding of:

edgefi

IT Support Specialist

Vancouver, WA · On-site

$50K - $60K/yr

Escalate complex issues to Tier 2 or Tier 3 with clear troubleshooting notes * Assist with ... IT support, help desk, or a similar role (MSP experience is a plus) * Basic understanding of:

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Portland, OR

It Assistant information

See Portland, OR salary details

$11

$24

$41

How much do it assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for it assistant in Portland, OR is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.00 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Portland, OR?

The most popular types of It jobs in Portland, OR are:

What are popular job titles related to It Assistant jobs in Portland, OR?

For It Assistant jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching It Assistant jobs in Portland, OR look for?

The top searched job categories for It Assistant jobs in Portland, OR are:

What cities near Portland, OR are hiring for It Assistant jobs?

Cities near Portland, OR with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,003 per year, or $24 per hour.

IT Technician

Portland, OR • On-site

Trillium Family Services

5.7

Company rating: 5.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Paid breaks

Respectful managers

Learn more about Trillium Family Servicesexternal

$25 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Join the Trillium Family Services Team

At Trillium Family Services, we are dedicated to helping children and families build brighter futures. We are seeking a dependable, customer-focused IT Technician to provide on-site technical support across our campuses in Portland and Corvallis. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working collaboratively with an experienced Information Systems team.

Location: Portland or Corvallis, Oregon
Schedule: Full-Time, 40 hours per week (On-site)
Pay Range: $25.00–$27.00 per hour

About the Role

The IT Technician works within established organizational policies and procedures and complies with applicable federal, state, and local regulations. The position involves handling confidential employee and client information and requires sound judgment, discretion, and attention to detail. Work is performed under the general supervision of the System Administrator.

Working Environment

This is an on-site position requiring regular attendance at our Portland or Corvallis campus. Travel between agency locations may be required based on business needs.

Essential Duties and Responsibilities
  • Install, configure, and coordinate the deployment of computer hardware and software applications.
  • Provide technical support and troubleshooting for desktop computers, laptops, printers, and peripheral devices.
  • Assist the System Administrator with system support and issue resolution.
  • Manage and monitor backup systems.
  • Schedule and perform preventive maintenance on computer equipment.
  • Coordinate and schedule vendor service calls when necessary.
  • Set up user accounts, file access, and email accounts for new hires and assist with employee terminations.
  • Train staff on Microsoft applications, business software, clinical software, and other technology tools.
  • Maintain accurate inventory and tracking of IT department assets.
  • Prepare and maintain department reports and documentation.
  • Provide recommendations that support the continued growth and improvement of the organization's technology environment.
  • Complete all required agency trainings and maintain compliance with organizational policies.
QualificationsEducation
  • Associate degree in Management Information Systems, Computer Information Systems, or a related field; or
  • An equivalent combination of education and relevant experience.
Experience
  • Experience installing, maintaining, and troubleshooting computer hardware and software.
  • Familiarity with Windows network environments.
  • Experience repairing and troubleshooting IBM-compatible/Windows-based computers is preferred.
  • Experience supporting end users in a business or healthcare environment is a plus.
Knowledge and Skills
  • Strong computer troubleshooting and technical support skills.
  • Excellent customer service and communication abilities.
  • Ability to prioritize multiple tasks and work independently.
  • Strong organizational and documentation skills.
  • Ability to handle sensitive and confidential information with professionalism.
  • Working knowledge of Microsoft Office and common business software applications.
Licenses & Requirements
  • Valid driver's license.
  • Driving record acceptable to Trillium Family Services.
  • If authorized to use a personal vehicle for agency business, must maintain current personal automobile insurance
Compensation
  • $25.00–$27.00 per hour, depending on qualifications and experience.
  • Full-time, 40 hours per week.
  • Eligible for Trillium Family Services' comprehensive benefits package, including medical, dental, vision, retirement, paid time off, and other employee benefits in accordance with agency policies.

Join us in supporting the technology that helps our teams make a meaningful difference in the lives of children and families every day. We encourage qualified candidates who are passionate about technology and customer service to apply.

Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Consideration of candidates will begin will be on-going for current and future recruitment.

If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.

Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership, and workforce.

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