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It Application Support Lead Jobs (NOW HIRING)

DataNet IT

Help Desk / IT Support Analyst

Boulder, CO · On-site

This role will primarily focus on desktop, application, Microsoft 365, and mobile device support, with some exposure to laboratory and IT infrastructure systems. Key Responsibilities * Provide desk ...

Datanet-I

Help Desk / IT Support Analyst

Boulder, CO · On-site

This role will primarily focus on desktop, application, Microsoft 365, and mobile device support, with some exposure to laboratory and IT infrastructure systems. Key Responsibilities * Provide desk ...

Ouzinkie Native Corporation

Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems, and manage IT projects. * Lead IT support staff, manage the full ...

Lukos LLC.

... IT Lead experience. * Secret clearance required Experience Required * Must possess a current ... Since our founding, we have grown to support all military services and multiple federal civilian ...

Revel Staffing

IT Support Supervisor

Naperville, IL · Remote

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IDS International

Assistant IT Support Lead

Fort Liberty, NC · On-site

$17.50 - $24/hr

Job Title Assistant IT Support Lead Why IDS? IDS believes in resolving conflict, building ... Support management of DoD RMF packages within the Enterprise Mission Assurance Support Application ...

Connect Centric

IT Application Trainer

Washington, DC · On-site

$75K - $85K/yr

We are supporting our client, a large non-profit organization based in Washington, DC, in their ... Lead in-person and virtual training sessions for staff at all levels. * Customize content to ...

New

AVI Foodsystems

Executive IT Support Lead

Warren, OH · On-site

AVI Foodsystems is a respected food service company seeking an Executive IT Support Lead to provide dedicated technical support to their C-Suite and family owners. This role involves managing ...

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It Application Support Lead information

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As of Sep 10, 2026, the average yearly pay for it application support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

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Sr. Java Application Support Lead (Production Support)

Boston, MA • On-site

Cognizant
See more jobs at Cognizantexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

Job description

Sr. Java Application Support Lead (Production Support)

As a Senior Java Application Support Lead, you will make an impact by leading the support, stability, and continuous improvement of business-critical enterprise applications. You will be a valued member of the application services team and work collaboratively with business stakeholders, development teams, infrastructure teams, and offshore support resources to ensure operational excellence and service reliability.

*Please note that this position is not eligible for visa transfer or sponsorship now or at any time in the future*

About the role In this role, you will:
  • Lead production support activities for enterprise Java applications, ensuring system stability, availability, and performance.
  • Serve as the primary escalation point for production incidents and drive timely resolution of application issues.
  • Partner with offshore teams to manage incident response, defect resolution, and ongoing support activities.
  • Deliver minor application enhancements, releases, and production deployments while ensuring compliance with established quality standards.
  • Drive service delivery excellence through governance, operational reviews, SLA management, and continuous improvement initiatives.
Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days per week in a client or Cognizant office in Boston, Massachusetts. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • Strong experience supporting and maintaining enterprise Java-based applications in a production environment.
  • Proven expertise in incident management, problem management, root cause analysis, and production troubleshooting.
  • Experience delivering application enhancements, defect fixes, testing activities, and production deployments.
  • Ability to manage stakeholder communications, customer escalations, and service delivery metrics.
  • Experience working with ITIL processes, including Incident, Problem, Change, and Release Management.
  • Strong leadership experience coordinating distributed or offshore support teams.
  • Excellent communication, analytical, and problem-solving skills.
These will help you stand out
  • Experience supporting large-scale, customer-facing enterprise applications.
  • Knowledge of application monitoring, performance tuning, and automation tools.
  • Experience managing batch processing, integrations, and middleware technologies.
  • Familiarity with Agile delivery methodologies and DevOps practices.
  • Experience identifying and implementing process improvements that enhance operational efficiency and service quality.

Applications will be accepted until September 11th, 2026

Salary and Other Compensation

The annual salary for this position is between $ 65,000 to $ 93,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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