The Help Desk Support Services Specialist will create and document tickets, troubleshooting, and escalation. This includes initial support and analysis for correct classification, ticket ownership ...
The Help Desk Support Services Specialist will create and document tickets, troubleshooting, and escalation. This includes initial support and analysis for correct classification, ticket ownership ...
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...
Help Desk Support Analyst
Las Vegas, NV · On-site
$22 - $24/hr
Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Help Desk Support III
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Customer Tech Support Specialist (Help Desk)
$57K - $61K/yr
Provide Help Desk support to end users experiencing hardware, software, network connectivity ... Experience troubleshooting common end-user IT issues involving workstations, software applications ...
Quick apply
Customer Tech Support Specialist (Help Desk)
$57K - $61K/yr
Provide Help Desk support to end users experiencing hardware, software, network connectivity ... Experience troubleshooting common end-user IT issues involving workstations, software applications ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Should have extensive experience providing Tier 1 support in the IT environment as a Help Desk ... Apple management and Symantec Management Console.
Should have extensive experience providing Tier 1 support in the IT environment as a Help Desk ... Apple management and Symantec Management Console.
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
Help Desk Support Agent
Trenton, NJ · On-site
$17 - $21.75/hr
As a part of the Help Desk Team, you will be responsible for delivering support to the users in our ... Retail Experience and or IT experience is a plus * Working knowledge of Windows XP or WEPOS
Help Desk Support Agent
Trenton, NJ · On-site
$17 - $21.75/hr
As a part of the Help Desk Team, you will be responsible for delivering support to the users in our ... Retail Experience and or IT experience is a plus * Working knowledge of Windows XP or WEPOS
Provide daily local help desk support for configuration and maintenance of forensic laboratory ... Bachelor's Degree or equivalent or 3-5 years of general IT / IS experience. * Must possess and ...
Provide daily local help desk support for configuration and maintenance of forensic laboratory ... Bachelor's Degree or equivalent or 3-5 years of general IT / IS experience. * Must possess and ...
Help Desk Support - Level 2 (Carlsbad) 12025 Looking for a new opportunity with amazing benefits ... Noesis Group, Inc. provides IT/IS consulting services to the business, educational and ...
Help Desk Support - Level 2 (Carlsbad) 12025 Looking for a new opportunity with amazing benefits ... Noesis Group, Inc. provides IT/IS consulting services to the business, educational and ...
Help Desk Support Technician II
Fairless Hills, PA · On-site
$19.25 - $26/hr
Help Desk Support Technician II Location: Fairless Hills, PA (Fully On-Site) Industry Leading Benefits: Medical, Prescription, Dental, Vision, 401K, Pension, Short- and Long-Term Disability, Life ...
Help Desk Support Technician II
Fairless Hills, PA · On-site
$19.25 - $26/hr
Help Desk Support Technician II Location: Fairless Hills, PA (Fully On-Site) Industry Leading Benefits: Medical, Prescription, Dental, Vision, 401K, Pension, Short- and Long-Term Disability, Life ...
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
Quick apply
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
MSP Help Desk/Service Desk Support - L2
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
Help Desk Support Technician
Lafayette, LA · On-site
$19 - $25.75/hr
As a world-class IT provider, our people are the true market differentiator for GDS in the delivery ... helpdesk support personnel that have good communication skills and experience in network ...
Help Desk Support Technician
Lafayette, LA · On-site
$19 - $25.75/hr
As a world-class IT provider, our people are the true market differentiator for GDS in the delivery ... helpdesk support personnel that have good communication skills and experience in network ...
Be Seen First
Electrical Estimator
Nashville, TN · On-site
$60K - $95K/yr
We are looking for an Electrical Estimator to help prepare accurate estimates and bids for electrical projects, with a focus on production and multifamily new construction. We're open to candidates ...
Quick apply
Be Seen First
Electrical Estimator
Nashville, TN · On-site
$60K - $95K/yr
We are looking for an Electrical Estimator to help prepare accurate estimates and bids for electrical projects, with a focus on production and multifamily new construction. We're open to candidates ...
IT Help Desk Support
Marinette, WI · On-site
Experience working within an IT ticketing system (ServiceNow preferred) * Strong problem-solving ... Two Years of IT Help Desk or IT Support Services environment experience preferred * Have or are ...
IT Help Desk Support
Marinette, WI · On-site
Experience working within an IT ticketing system (ServiceNow preferred) * Strong problem-solving ... Two Years of IT Help Desk or IT Support Services environment experience preferred * Have or are ...
Help Desk Specialist
Washington, DC · On-site
Responsibilities : • Provide IT on-site support for all *** sites (HQ site and all remote sites ... Provide Apple training to the end users • Provide expert-level Audio/Video (AV) support to ...
Help Desk Specialist
Washington, DC · On-site
Responsibilities : • Provide IT on-site support for all *** sites (HQ site and all remote sites ... Provide Apple training to the end users • Provide expert-level Audio/Video (AV) support to ...
It Apple Help Desk Support information
See salary details
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
How much do it apple help desk support jobs pay per hour?
What are popular job titles related to It Apple Help Desk Support jobs?
For It Apple Help Desk Support jobs, the most frequently searched job titles are:

Help Desk Support Services Specialist
Montgomery, VA • On-site
Full-time
Re-posted 27 days ago
Job description
Here at Encode we strive to ensure that both professional AND personal satisfaction go hand in hand. We enhance professional satisfaction by constantly improving team member skills with ongoing education, conferences, and early adoption of automation tools. We want everyone to be the best they can be. We build personal satisfaction by embracing remote work days, casual attire, bagel Tuesdays, team building events at local establishments and in-office cornhole competitions.
Job Description
The Help Desk Support Services Specialist will create and document tickets, troubleshooting, and escalation. This includes initial support and analysis for correct classification, ticket ownership, monitoring, tracking and communication, resolution and recovery of incidents not assigned to second tier support, closure of incidents, monitoring the status and progress towards resolution of assigned incidents, and communication to relevant parties on incident progress.
Responsibilities:
- Fielding user communication
- Completing other non-ticket creation duties as assigned by Service Desk Management
Abiding by standard Service Desk policy and process, including shift scheduling and performance metrics
Qualifications
- Active Secret Clearance
- Service/help desk or customer service support
- Strong written and verbal communication
- Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office Suite, use of help desk/trouble ticketing software (prior use of ServiceNow preferred)
- New Service Desk analysts are required to earn ITIL v3 Foundations Certification within 90 days of hire date
- Bachelor's degree as a minimum
- *will receive initial 4-6 weeks of training Monday through Friday, 0800-1630. After training is complete, incumbent will be expected to move to 3rd shift (2230-0900). These are 10 hour shifts that cover three weekdays and every other weekend. Full schedule is available upon request
Additional Information
All your information will be kept confidential according to EEO guidelines.