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Issues Management Jobs in Massachusetts (NOW HIRING)

thg

Intern - Learning and Development

Worcester, MA · On-site

$15 - $20/hr

Management of digital assets across multiple repositories; troubleshooting end-user/learner access issues; management of learner enrollment/status, course/session creation/updating/retirement in the ...

Bentley University

Public Affairs Manager

Waltham, MA · On-site

$100 - $125/hr

Provide research, coordination and communication support during issues management or crisis situations. * Help maintain preparedness plans and stakeholder contact lists. Administrative & Coordination ...

thg

Intern - Learning and Development

Worcester, MA · On-site

$15 - $20/hr

Management of digital assets across multiple repositories; troubleshooting end-user/learner access issues; management of learner enrollment/status, course/session creation/updating/retirement in the ...

Bentley University

Public Affairs Manager

Waltham, MA · On-site

$78K - $131K/yr

Provide research, coordination and communication support during issues management or crisis situations. * Help maintain preparedness plans and stakeholder contact lists. Administrative & Coordination ...

Bentley University

Public Affairs Manager

Waltham, MA

$78K - $131K/yr

Provide research, coordination and communication support during issues management or crisis situations. * Help maintain preparedness plans and stakeholder contact lists. Administrative & Coordination ...

Alkermes

Director, Data Management

Waltham, MA · On-site

$205K - $230K/yr

Establish and monitor vendor performance through defined KPIs, quality metrics, timelines, issue management, and governance meetings. * Oversee the design, build, validation, testing, deployment, and ...

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Showing results 21-40

All JobsIssues Management JobsIssues Management Jobs in Massachusetts

Issues Management information

See Massachusetts salary details

$14

$63

$114

How much do issues management jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for issues management in Massachusetts is $63.29, according to ZipRecruiter salary data. Most workers in this role earn between $48.32 and $74.04 per hour, depending on experience, location, and employer.

What is issues management?

Issues management is the process of identifying, monitoring, and addressing concerns that could affect an organization’s reputation, operations, or objectives. Professionals in this field proactively detect emerging issues, assess their potential impact, and develop strategies to mitigate negative effects. This often involves coordinating communication, engaging stakeholders, and implementing crisis plans to protect the organization’s interests.

What are the key skills and qualifications needed to thrive in issues management, and why are they important?

To excel in Issues Management, you need strong analytical skills, crisis communication abilities, and experience in public relations or corporate communications, often supported by a relevant degree. Familiarity with media monitoring tools, social listening platforms, and content management systems is commonly required. Exceptional problem-solving, strategic thinking, and interpersonal skills help professionals anticipate, address, and resolve sensitive issues efficiently. These competencies are vital to protecting an organization's reputation and ensuring timely, effective responses to emerging challenges.

What are some typical challenges faced by professionals in issues management, and how can they be effectively addressed?

Issues Management professionals often encounter challenges such as rapidly evolving situations, high-pressure decision-making, and the need to coordinate responses across multiple departments. Balancing transparency with confidentiality and ensuring consistent messaging can also be demanding. To address these challenges, it is essential to maintain clear communication channels, stay updated on emerging trends, and develop strong relationships with key stakeholders. Leveraging collaborative tools and regular scenario planning can further enhance the team's ability to respond effectively.

What is the difference between Issues Management vs Risk Analyst?

AspectIssues ManagementRisk Analyst
Primary FocusIdentifying, managing, and resolving current issues affecting projects or operationsAssessing and analyzing potential future risks to prevent problems
Skills & CertificationsCommunication, problem-solving, stakeholder management; certifications like PMP or CAPMData analysis, risk assessment, statistical skills; certifications like PMI-RMP or FRM
Work EnvironmentCorporate, project teams, crisis management settingsFinancial institutions, consulting firms, corporate risk departments

Issues Management focuses on handling existing problems to minimize impact, while Risk Analysts proactively identify and evaluate potential future risks. Both roles require analytical skills and certifications, but their core objectives differ: immediate resolution versus future prevention.

What are popular job titles related to Issues Management jobs in Massachusetts?

For Issues Management jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Issues Management jobs in Massachusetts look for?

The top searched job categories for Issues Management jobs in Massachusetts are:

Issues Management jobs near you
Infographic showing various Issues Management job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $131,635 per year, or $63.3 per hour.

Intern - Learning and Development

Worcester, MA • On-site

thg
See more jobs at thgexternal

$15 - $20/hr

Full-time, Internship

Posted 8 days ago

Job description

IN THIS ROLE, YOU WILL:

  • Perform daily Learning Operations team functions, such as:
    • Knowledge Architecture & Content Audit: Standardize tagging by applying consistent characteristics to courses so employees can easily search for them; Map content journeys through documenting how knowledge flows from subject matter experts to employee users through the formal learning ecosystem
    • Data Collection & Manipulation: Administration of the learning measurement process, including distribution and data collection/manipulation from learning surveys, quality and productivity reports, learner engagement metrics, knowledge management system usage, etc.
    • Knowledge Management and Learning Platform Support & Optimization: Management of digital assets across multiple repositories; troubleshooting end-user/learner access issues; management of learner enrollment/status, course/session creation/updating/retirement in the learning management system/curriculum management system.
  • Internship Project - Consolidated Business L&D Department-wide SharePoint Architecture Task:
    • Design/Architect Central Repository: Create a single "Home" site for department-wide announcements, shared resources, and general documentation.
    • Establish Functional Permissions: Structure sub-sites for the three main functional areas, ensuring restricted access or distinct sections for their respective sub-teams.
    • Standardize Global Navigation: Structure a menu across all sub-sites so users can fluidly jump between broad department resources and deep, targeted focus-area materials.
    • Document Standard Procedures: Create user guides and process maps detailing how the team uploads and archives assets, maintains the site, etc.
    • Gather User Feedback: Conduct surveys or focus groups to evaluate how easily employees can find information, what their needs are, etc.

WHAT YOU NEED TO APPLY:

  • Currently enrolled in a bachelors or advanced degree program
  • Pursuing Bachelors degree in Learning & Development, Organizational Management, Information Science/Information Technology; Management Information Systems, or Business Analytics preferred
  • Cumulative GPA of 3.0 or higher preferred
  • Ability to commit to a full time 10-week internship program
  • Ability to work in the U.S. without requiring sponsorship now or in the future
  • Strong analytical, verbal, and written communication skills
  • Preferred Technical Experience: 
    • Interest or exposure to Learning Management Systems (LMS)/Content Management Systems (CMS): (examples: Workday Learning, Cornerstone, or Docebo, SharePoint, SQL Servers)
    • Data Visualization Tools: exposure to PowerBI or Tableau 
    • Data Analysis & Manipulation: Proficiency in Excel (VLOOKUPS, pivot tables], Power BI, or basic SQL to clean and query learning data
    • Design Basics: logical folder nesting; experience with creating intuitive layouts using standard SharePoint modern web parts

Apply