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Isp Installer Jobs (NOW HIRING)

GoNetspeed

ISP Engineer

New Gloucester, ME · On-site

$27 - $35/hr

The ISP Engineer is responsible for executing projects to augment and enhance the network ... Responsible for performing central office installation and repair work. Work with customers with ...

GoNetspeed

ISP Engineer

New Gloucester, ME

$27 - $35/hr

The ISP Engineer is responsible for executing projects to augment and enhance the network ... Responsible for performing central office installation and repair work. Work with customers with ...

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How much do isp installer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for isp installer in the United States is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ISP Installer, and why are they important?

To thrive as an ISP Installer, you need a solid understanding of networking principles, cable installation, and troubleshooting, often supported by a high school diploma or relevant technical certifications. Familiarity with tools such as cable testers, network analyzers, and customer management systems is typically required. Strong customer service skills, attention to detail, and effective communication make an installer stand out when interacting with clients and solving problems on-site. These skills and qualities are crucial for ensuring reliable service delivery, customer satisfaction, and efficient resolution of technical issues.

What are some common challenges ISP Installers face during fieldwork, and how can they be managed?

ISP Installers often encounter challenges such as navigating difficult installation environments, troubleshooting unexpected technical issues, and coordinating with customers who may have varying levels of technical knowledge. Managing these challenges requires strong problem-solving skills, effective communication, and adaptability. Installers are typically supported by ongoing training, access to technical support teams, and comprehensive checklists to ensure installations meet quality standards and resolve issues efficiently.

What does an ISP Installer do?

An ISP Installer is responsible for setting up and maintaining internet services for residential or business customers. Their duties include installing modems, routers, and cables, configuring network settings, and ensuring a stable internet connection. They may also troubleshoot and resolve connectivity issues, educate customers on using their service, and perform routine maintenance or upgrades as needed. ISP Installers typically work for internet service providers and travel to customers' locations to complete their tasks.

What is the difference between Isp Installer vs Cable Technician?

AspectIsp InstallerCable Technician
CredentialsCertifications in networking, fiber optics, and installationCertifications in cable installation and troubleshooting
Work EnvironmentResidential and commercial sites, outdoor and indoorResidential and commercial buildings, often indoors
Employer & IndustryInternet service providers, telecom companiesCable TV providers, telecom companies

Both Isp Installers and Cable Technicians work in the telecommunications industry, often performing installation and maintenance. Isp Installers focus on setting up internet services, including fiber optics and networking equipment, while Cable Technicians primarily handle cable TV and related wiring. Their skills and certifications overlap, but their specific tasks and equipment differ, making each role distinct within the industry.

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ISP Engineer

ISP Engineer

GoNetspeed

New Gloucester, ME • On-site

$27 - $35/hr

Full-time

Posted 20 days ago

GoNetspeed rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

4th of 82 rated telecommunications companies

Job description

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.

And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.

The ISP Engineer is responsible for projects and tasks related to the transport and central office engineering. This position includes responsibility for design, and planning for maintenance, improvements, capacity, and upgrades for the relevant systems. The ISP Engineer is responsible for executing projects to augment and enhance the network.
 
Essential Job Functions:
Plans, designs, and coordinates complex network augments and rearrangements to the
existing network.
Responsible for maintaining spares inventory, network redundancy and sufficient capacity
in transport and access network systems.
Responsible for working on central office facilities, utilities, infrastructure, and related
systems.
Provide technical assistance and support to other teams for major systems improvements.
Mentor coworkers in new technology
Responsible for network availability, capacity planning and reporting
Manage customer issues by setting expectations and meeting/exceeding those expectations
to achieve the highest level of customer satisfaction.
Create detailed engineering plans and drawings for transport/access networks and
peripheral 3rd party touch points for Central Office, Hut and Cabinet environments.
Interpret general network diagrams and site survey information to determine placement of
new equipment, parts required for installation, cables type and connections, power
equipment needs.
Create engineering work packages including scope of work, material lists, provisioning
details, installation details, network diagrams and installation notes.
Participate in safety program and in ongoing development of company-wide policy.
Responsible for performing central office installation and repair work.
Work with customers with complex services, troubleshooting, and interoperability testing.
Participate in an on-call rotation.
Must be able to work off shift hours.
Performs all other related duties as assigned by management.*
*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.
 
Knowledge, Skills, and Abilities:
 
Knowledge of rural and competitive telephone operations and subscriber services preferred.
Experience with central office installation, maintenance, and repair work, DC power systems, SONET network systems, DSL and Fiber Access equipment, and DWDM, OTN, and Carrier Ethernet technologies.
Experience with design, planning, documentation and maintenance of fiber and coaxial plant.
Optical network installation and implementation experience required.
Knowledge of current architectures being deployed Metro Ethernet, GPON, DWDM.
Knowledge of industry standards and best common procedures.
Knowledge of DC power, batteries, and generator maintenance.
Problem solving and network troubleshooting skills.
Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
Ability to follow written and oral instructions.
Ability to pay close attention to detail and schedules.
Ability to effectively function as a team player.
Ability to work nights and weekends when required.
Understanding of various engineering practices and procedures required.
Knowledge of Adtran/Calix access and transport systems a plus.
Travel all over NY including Albany and Utica required
Must have a valid driver’s license.
 
 
Education and Experience:
 
Education: 2- or 4-year technical degree preferred, high school diploma required.
Experience: Minimum of five years of relevant technical experience.

GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.

Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

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