ZipRecruiter

Log In

1

Isoc Jobs (NOW HIRING)

Prosegur

iSOC Agent

Lowell, MA

iSOC Agent Prosegur Security's Monitoring Division is seeking motivated, reliable, and hard-working iSOC Agents to join our growing team. Prosegur ISOC Agents utilize our "Eyes in the Sky" technology ...

next page

Showing results 1-20

People also search for

All JobsIsoc Jobs

Isoc information

See salary details

$28K

$61.4K

$115.5K

How much do isoc jobs pay per year?

As of Jun 7, 2026, the average yearly pay for isoc in the United States is $61,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What is an ISOC (Information Security Operations Center) analyst?

An ISOC analyst is a cybersecurity professional responsible for monitoring, detecting, and responding to security threats within an organization's information systems. They work in the Information Security Operations Center (ISOC), where they analyze security alerts, investigate incidents, and help maintain the overall security posture of the organization. ISOC analysts use various tools and technologies to identify vulnerabilities, mitigate risks, and ensure compliance with security policies. Their role is crucial in preventing data breaches and maintaining the confidentiality, integrity, and availability of information assets.

What is the difference between Isoc vs Network Operations Center (NOC) Technician?

AspectIsocNetwork Operations Center (NOC) Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentOffice, data centers, remote24/7 NOC facilities, monitoring centers
Industry UsageTelecom, IT, cloud providersTelecom, ISPs, enterprise networks
Primary ResponsibilitiesNetwork security, policy enforcement, incident responseNetwork monitoring, troubleshooting, escalation

While both Isoc and NOC Technicians work in network environments, Isoc professionals focus on security, policy, and incident response, whereas NOC Technicians primarily monitor and troubleshoot network issues. Both roles require similar certifications and often overlap in industry settings, but their core functions differ in scope and focus.

What are some common challenges faced by Information Security Operations Center (ISOC) analysts, and how can they be addressed?

ISOC analysts often face challenges such as managing a high volume of security alerts, distinguishing between false positives and genuine threats, and keeping up with rapidly evolving cyber threats. Successfully addressing these challenges requires strong analytical skills, effective use of security information and event management (SIEM) tools, and continuous learning to stay updated with the latest attack vectors. Collaboration with other IT and security teams is also crucial for quick incident response and knowledge sharing within the organization.

What are the key skills and qualifications needed to thrive as an Information Security Operations Center (ISOC) Analyst, and why are they important?

To thrive as an Information Security Operations Center (ISOC) Analyst, you need a strong understanding of cybersecurity principles, threat analysis, and incident response, typically supported by a degree in information security or related field. Familiarity with security information and event management (SIEM) systems, intrusion detection tools, and certifications such as CompTIA Security+ or CISSP are commonly required. Analytical thinking, attention to detail, and effective communication are crucial soft skills for investigating incidents and coordinating with teams. These skills and qualifications help ensure robust protection of organizational assets and rapid response to security threats.
More about Isoc jobs
What job categories do people searching Isoc jobs look for? The top searched job categories for Isoc jobs are:
Isoc jobs near you
Infographic showing various Isoc job openings in the United States as of May 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $61,425 per year, or $29.5 per hour.
iSOC Agent

iSOC Agent

Prosegur

Lowell, MA

Full-time

Posted 17 days ago

Prosegur rating

5.8

Company rating: 5.8 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

63rd of 100 rated security

Job description

iSOC Agent

Prosegur Security’s Monitoring Division is seeking motivated, reliable, and hard-working iSOC Agents to join our growing team. Prosegur ISOC Agents utilize our “Eyes in the Sky” technology to monitor and help protect our clients’ facilities. We are security experts committed to safety and service excellence.

This position does not offer hybrid or remote options.

Key Responsibilities:

At the Monitoring Division, iSOC Agents are responsible for:

· Monitoring surveillance cameras and alarm systems with strong attention to detail to identify incidents, security concerns, and system issues.

· Providing professional, high-quality customer service to residents, clients, and internal partners.

· Managing inbound calls, including authorized arm/disarm requests, security concerns, and general client inquiries.

· Dispatching emergency services, maintenance requests, medical alerts, wellness checks, and security responses in accordance with client instructions.

· Performing accurate data entry related to tenant requests, incident documentation, and account activity

· Conducting virtual patrols, health check patrols, and monitoring camera health alerts.

· Managing gate access control and verifying on-site activity when required.

· Collaborating closely with other Prosegur divisions and specialty accounts to ensure timely communication, response, and service delivery.

· Following all client-specific post orders, procedures, and escalation protocols.

Additional responsibilities may be assigned based on client needs.

Requirements:

· Reliable with a positive attitude and professional demeanor

· High school diploma or equivalent

· Must be at least 18 years old

· Strong customer service skills

· Comfortable using computers and multiple systems

· Ability to multitask in a fast-paced environment

· Availability to work nights and weekends

· Ability to work on-site at our Lowell, MA facility (this is not a remote position)

· Ability to pass pre-employment screening as required

#PRO123


At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.


What Prosegur employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom