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Irs Contact Representative Jobs (NOW HIRING)

Interprets IRS regulations for retirement plans and tax reporting. * Resolves and processes IRS Tax ... Maintains frequent contact with fund advisor executives and financial brokerage representatives.

Generate IRs to capture client and other relevant issues. * May be trained as a mentor/trainer ... Contact Management systems; Microsoft Internet Explorer Internet software and Microsoft Excel ...

Member Service Representative / Teller

Houston, TX ยท On-site

$13.75 - $17.25/hr

The Member Service Representative (MSR) serves as a primary point of contact for credit union ... compliance with IRS requirements. * Safe Deposit Box Administration - Manage box assignments ...

Tax Accountant

Anaheim, CA ยท On-site

$60K - $70K/yr

We specialize in tax compliance, audit representation, and accounting services for a diverse client ... Conduct research on IRS Tax Code and state regulations to ensure accurate tax positions and ...

Tax Accountant

Anaheim, CA ยท On-site

$60K - $70K/yr

We specialize in tax compliance, audit representation, and accounting services for a diverse client ... Conduct research on IRS Tax Code and state regulations to ensure accurate tax positions and ...

Showing results 21-40

Irs Contact Representative information

See salary details

$31.5K

$47.9K

$72.5K

How much do irs contact representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for irs contact representative in the United States is $47,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What is an IRS Contact Representative?

IRS Contact Representatives are customer service professionals who assist taxpayers by answering questions and resolving issues related to tax accounts, returns, payments, and notices. They communicate with the public primarily by phone, providing guidance on IRS procedures, tax laws, and available payment options. Their role is crucial in helping taxpayers understand their obligations and resolving any discrepancies or concerns. Contact Representatives also document interactions and may refer complex cases to other IRS specialists. This position requires strong communication skills and a solid understanding of IRS policies and tax regulations.

What are some common challenges IRS Contact Representatives face when handling taxpayer inquiries, and how are they supported in resolving them?

IRS Contact Representatives often encounter complex tax questions and occasionally deal with frustrated or anxious taxpayers. One common challenge is interpreting tax regulations clearly while maintaining professionalism and empathy during high-pressure situations. To support representatives, the IRS provides extensive training, access to knowledge bases, and collaborative team structures where colleagues and supervisors are available for guidance. Regular coaching and feedback sessions also help representatives improve their communication skills and stay updated on policy changes.

What are the key skills and qualifications needed to thrive as an IRS Contact Representative, and why are they important?

To thrive as an IRS Contact Representative, you need strong knowledge of tax laws, excellent customer service abilities, and typically a background in accounting or finance. Familiarity with IRS systems, tax preparation software, and case management tools is essential. Outstanding communication, active listening, and problem-solving skills help build rapport and resolve taxpayer inquiries efficiently. These competencies ensure accurate information delivery, effective issue resolution, and positive public interactions with the IRS.

What is the difference between Irs Contact Representative vs Irs Revenue Officer?

AspectIrs Contact RepresentativeIrs Revenue Officer
Required CredentialsIRS certification, high school diploma or equivalentBachelor's degree often preferred, IRS training
Work EnvironmentOffice setting, customer service calls, remote work possibleField and office work, often more independent
Employer & Industry UsageIRS, government agencyIRS, government agency
Common Search & ComparisonCustomer service, taxpayer assistanceTax collection, enforcement

The main difference is that Irs Contact Representatives primarily assist taxpayers with inquiries and provide customer service, while Irs Revenue Officers focus on tax collection and enforcement actions. Both roles require IRS-specific training and work within the same government agency, but they differ in responsibilities and work environment.

Can you work remotely for the IRS Contact Representative?

IRS Contact Representatives typically work in IRS offices and in-person interactions are common, but some remote work opportunities may be available depending on the agency's current policies and the role's requirements. Candidates should review specific job postings for remote work options and ensure they meet the necessary qualifications and security clearances.

How long is IRS contact representative training?

IRS Contact Representative training typically lasts about 4 to 6 weeks and includes classroom instruction on tax laws, customer service skills, and IRS procedures. Trainees also complete on-the-job training to gain practical experience before working independently.
More about Irs Contact Representative jobs

What cities are hiring for Irs Contact Representative jobs?

Cities with the most Irs Contact Representative job openings:

What states have the most Irs Contact Representative jobs?

States with the most job openings for Irs Contact Representative jobs include:

Infographic showing various Irs Contact Representative job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $47,900 per year, or $23 per hour.

Senior Tax Advocate (TUC- Accounting)

The University Corporation

Los Angeles, CA โ€ข On-site

Full-time

Re-posted 20 days ago


Job description

Company Description

The University Corporation is a nonprofit corporation, providing business, commercial, real estate, financial and administrative services to California State University, Northridge (CSUN). TUC empowers its staff to be proactive and resourceful in order to achieve the highest standards of performance and provide exceptional 'service plus solutions' to the CSUN community.

Job Description

Duties and Responsibilities:

Case Management Software: Review that cases are evenly distributed amongst Paid Clinicians. Utilize tasks, calendars, tools in ย ย ย ย Clio software to respond to matters timely and by deadlines. Assign relevant and timely tasks to clinicians regarding their cases. Case Screening: Responsible for day to day communications with prospective clients and conducting intake interviews. Assist Paid Clinician in regards to complex intake clients, discuss cases with clinic coordinator and faculty. Case Load Activity: Regularly review cases for new documentation received, updates, and progress made. Discuss controversies with the IRS; respond to clients' inquiries; review Paid Clinician work performed on cases and follows up with Clinicians whenever there is no activity recorded in Clio, to ensure progress is being made on all cases. Responsible for daily communication for assigned cases; Assists Clinician when they need assistance with current clients or clients have complaints. Regularly monitor case progression and ensures that regular updates on the secured database for case tracking are made; Supervise Paid Clinicians. Work Environment & Other: Maintain the office and in good order and secure. Regularly communicate and update the Coordinator and the Director of the Bookstein Institute on matters affecting the operation of the Clinic, including personnel and fiscal matters. Communicates with Faculty/ Coordinator/ Director regarding challenges faced. Conduct research under the supervision of the Clinic attorney and work closely with the clinic attorney to prepare for USTC appearance. Discusses US Tax Cases with Office of Appeals in an attempt to settle cases out of USTC. Discuss more complex cases with IRS OIC Specialists. Day-to-Day Clinic Overall Management; Step in when needed to make sure all Student Clinicians have work, review their work, approve memos, letters, tax returns, OIC's and other documentation before any correspondence is sent to the IRS. Conduct Student Clinician evaluations when and if asked. Step in to help Clinic Coordinator if they are absent; studies and familiarizes self with the IRS's Internal Revenue Manual; continues education to maintain Enrolled Agent status; Submits requests for acquisition of office supplies and equipment to the Clinic Coordinator

Qualifications

Knowledge, Specialized Skills, and Abilities:

  • Must be an Enrolled Agent
  • Preferred but not required: Bachelor Degree or Master in Taxation preferable.
  • Experience in personal income tax return preparation, including Schedule C and Earned Income Credit knowledge.
  • Experience representing taxpayers facing audits or other disputes with the IRS or FTB is preferred, but not required.
  • Excellent Verbal and Written communication skills, ability to work with different software tools for scheduling, client-file-maintenance, tax preparation.
  • Attention to detail and excellent organization skills.
  • Good attitude and desire to learn and help where needed.
  • Spanish bilingual highly desirable.
Additional Information

View the full posting, additional information and to apply online atย http://www.csun.edu/careers/

The University Corporation is an Affirmative Action/Equal Opportunity Employer. ย We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077