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Irs Contact Representative Jobs in Decatur, GA (NOW HIRING)

... IRS rate for travel across your territory. Why You'll Love It * Represent the #1 case brand in ... If reasonable accommodation is needed, please contact AskHR@acosta.com . Be sure to include ...

Technical Writer

Atlanta, GA

$64K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contact your manager or local HR to understand the Work Conditions and Physical requirements that ... to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are ...

Senior Technical Writer

Atlanta, GA · On-site

$83K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contact your manager or local HR to understand the Work Conditions and Physical requirements that ... to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are ...

If reasonable accommodation is needed, please contact AskHR@acosta.com . Be sure to include ... IRS rate for travel across your territory. Why You'll Love It * Represent the #1 case brand in ...

Irs Contact Representative information

See Decatur, GA salary details

$30.8K

$46.8K

$70.8K

How much do irs contact representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for irs contact representative in Decatur, GA is $46,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $56,100.00 per year, depending on experience, location, and employer.

What is an IRS Contact Representative?

IRS Contact Representatives are customer service professionals who assist taxpayers by answering questions and resolving issues related to tax accounts, returns, payments, and notices. They communicate with the public primarily by phone, providing guidance on IRS procedures, tax laws, and available payment options. Their role is crucial in helping taxpayers understand their obligations and resolving any discrepancies or concerns. Contact Representatives also document interactions and may refer complex cases to other IRS specialists. This position requires strong communication skills and a solid understanding of IRS policies and tax regulations.

What are some common challenges IRS Contact Representatives face when handling taxpayer inquiries, and how are they supported in resolving them?

IRS Contact Representatives often encounter complex tax questions and occasionally deal with frustrated or anxious taxpayers. One common challenge is interpreting tax regulations clearly while maintaining professionalism and empathy during high-pressure situations. To support representatives, the IRS provides extensive training, access to knowledge bases, and collaborative team structures where colleagues and supervisors are available for guidance. Regular coaching and feedback sessions also help representatives improve their communication skills and stay updated on policy changes.

What are the key skills and qualifications needed to thrive as an IRS Contact Representative, and why are they important?

To thrive as an IRS Contact Representative, you need strong knowledge of tax laws, excellent customer service abilities, and typically a background in accounting or finance. Familiarity with IRS systems, tax preparation software, and case management tools is essential. Outstanding communication, active listening, and problem-solving skills help build rapport and resolve taxpayer inquiries efficiently. These competencies ensure accurate information delivery, effective issue resolution, and positive public interactions with the IRS.

What is the difference between Irs Contact Representative vs Irs Revenue Officer?

AspectIrs Contact RepresentativeIrs Revenue Officer
Required CredentialsIRS certification, high school diploma or equivalentBachelor's degree often preferred, IRS training
Work EnvironmentOffice setting, customer service calls, remote work possibleField and office work, often more independent
Employer & Industry UsageIRS, government agencyIRS, government agency
Common Search & ComparisonCustomer service, taxpayer assistanceTax collection, enforcement

The main difference is that Irs Contact Representatives primarily assist taxpayers with inquiries and provide customer service, while Irs Revenue Officers focus on tax collection and enforcement actions. Both roles require IRS-specific training and work within the same government agency, but they differ in responsibilities and work environment.

What are popular job titles related to Irs Contact Representative jobs in Decatur, GA?

For Irs Contact Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Irs Contact Representative jobs in Decatur, GA look for?

The top searched job categories for Irs Contact Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Irs Contact Representative jobs?

Cities near Decatur, GA with the most Irs Contact Representative job openings:

Infographic showing various Irs Contact Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,766 per year, or $22.5 per hour.

Senior Counsel - Tax Controversy & Litigation

Wiggam Law

Atlanta, GA

$250K/yr

Full-time

Re-posted 15 days ago


Job description

Wiggam Law is a premier tax controversy firm recognized for our rapid growth and uncompromising results. We are currently seeking a Senior Tax Attorney who is a true "Student of the Law"—someone who thrives on the complexities of Tax Court litigation, offshore compliance, and high-value audits.

This role is designed for the attorney who wants their legacy to be built on technical mastery and client victories. While we don't require you to bring a book of business on day one, we are looking for a professional with a business-minded spirit who is excited to help us continue our trajectory as a national leader in tax controversy.


Why Wiggam Law?

  • The 1,650-Hour Advantage: We believe high-performance shouldn't lead to burnout. Our 1,650 annual billable requirement ensures you can handle complex litigation while still making it home for dinner and family milestones.
  • A "Huge Plus" for Growth: While your primary focus is technical execution, we highly value and financially reward business development. If you enjoy building a personal brand, speaking, or networking, we provide the resources and mentorship to help you thrive.
  • Collaborative Excellence: You will receive direct support and mentorship from the firm’s partners on the most sensitive federal and state tax matters.
Compensation:

$175,000 – $250,000


Responsibilities:
  • Lead Case Strategy: Act as the lead strategist for a diverse portfolio of complex federal and state tax matters, architecting the strategy from initial audit through final resolution.
  • High-Stakes Litigation: Draft and file Georgia Tax Tribunal/Court petitions, Federal Tax Court petitions, Federal Court of Claims litigation, Federal District Court litigation, motions, and trial memos; represent clients in the United States Tax Court, Federal Court of Claims, and Federal District Court proceedings and state revenue hearings and the Georgia Tax Court/Tribunal.
  • Forensic Substantiation: Conduct deep-dive reviews of client financial records and bank statements to build a "bulletproof" evidentiary foundation for legal arguments.
  • Complex Negotiations: Lead high-level conferences and settlement negotiations with IRS Appeals Officers, Revenue Officers, and state tax authorities.
  • Technical Quality Control: Serve as the firm’s technical "anchor" by reviewing major protests, filings, and complex tax resolution strategies to ensure they meet the firm’s standards.
  • Advanced Controversy Matters: Direct the strategy for sensitive and technical legal matters, including any new IRS enforcement campaigns, complex audits and litigation, Offshore asset compliance, Voluntary Disclosures, and complex collections matters
  • Sophisticated Client Management: Act as the primary point of contact for high-net-worth individuals and business owners, translating complex IRS procedures into clear, actionable advice.

Qualifications:
  • The Credentials: Active Bar License (Required). Admission in the United States Tax Court, the United States Federal Court of Claims, and the Federal District Court.
  • The Experience: 5-10+ years of dedicated tax controversy experience. You should feel equally comfortable in a high-stakes negotiation with a Revenue Officer as you do drafting a Tax Court petition.
  • The Mindset: You are a "Chess Player" who looks three moves ahead. You are detail-oriented, collaborative, and possess a legitimate passion for tax law.
  • Technical Mastery: Deep knowledge of audits, appeals, litigation, collection, and penalty abatement procedures.
  • Communication: Exceptional verbal and written communication skills with the ability to translate complex tax law into actionable strategy for both clients and junior staff.
  • Software Proficiency: Experience with legal practice management software (e.g., Clio), Adobe, and the MS Office Suite.


Benefits & Culture

  • Growth Opportunity: Clear pathway from Senior Leader to Partner-level responsibility within a rapidly expanding firm.
  • Work-life Balance: A competitive annual billing requirement of 1650 hours allows our team to manage their hours effectively and prioritize personal commitments, such as spending time with family.
  • Performance Rewards: We offer competitive performance-based bonuses and provide significant financial rewards for business development through origination credit.
  • Financial Security: 401(k) with 3% non-elective contribution and profit-sharing.
  • Comprehensive Health: Employer-provided health insurance, with dental and vision options available.
  • Professional Support: Paid parking/MARTA fare and support for Bar dues and CLE requirements.

About Company

Why Join Wiggam Law?

  • Join one of the nation’s fastest-growing tax law firms (Law Firm 500 #4 in 2020).
  • Be part of a team that helps real people overcome real tax challenges.
  • Work with professionals who value accuracy, collaboration, and continuous improvement.
  • Grow your career in an environment that rewards initiative, accountability, and innovation.